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Ameliorating Workplace Harassment among Direct Caregivers in Canada’s Healthcare System: A Theatre-Based Intervention

Author

Listed:
  • Elizabeth Quinlan

    (University of Saskatchewan, Canada)

  • Susan Robertson

    (University of Saskatchewan, Canada)

  • Ann-Marie Urban

    (University of Regina, Canada)

  • Isobel M Findlay

    (University of Saskatchewan, Canada)

  • Beth Bilson

    (University of Saskatchewan, Canada)

Abstract
The article reports on a theatre-based intervention designed to address workplace harassment among direct caregivers in Canada. The study is part of a larger analytical project that relies on labour process theory and critical realist evaluation methodology to understand what interventions work, how, for whom, and under what circumstances. Using Theatre of the Oppressed techniques, the reported intervention addresses workplace harassment by challenging the normative codes governing social interactions in participants’ workplaces. The study’s analysis indicates that the intervention’s Theatre of the Oppressed activities energized the participating caregivers to imagine, enact and collectively assess new social interactions. The caregivers developed strategies to resist the oppressive relations of their employment and became competent contesters of dominant discourses circulating in their workplaces. The solidarity developed through the bodily sculptures and enacted scenarios elicited participants’ deliberative exchange about workplace harassment and awakened a collective will to carry their revelations back to their workplaces.

Suggested Citation

  • Elizabeth Quinlan & Susan Robertson & Ann-Marie Urban & Isobel M Findlay & Beth Bilson, 2020. "Ameliorating Workplace Harassment among Direct Caregivers in Canada’s Healthcare System: A Theatre-Based Intervention," Work, Employment & Society, British Sociological Association, vol. 34(4), pages 626-643, August.
    • Handle: RePEc:sae:woemps:v:34:y:2020:i:4:p:626-643
    DOI: 10.1177/0950017019867279
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    References listed on IDEAS

    as
    1. Helge Hoel & David Beale, 2006. "Workplace Bullying, Psychological Perspectives and Industrial Relations: Towards a Contextualized and Interdisciplinary Approach," British Journal of Industrial Relations, London School of Economics, vol. 44(2), pages 239-262, June.
    2. Radnor, Zoe J. & Holweg, Matthias & Waring, Justin, 2012. "Lean in healthcare: The unfilled promise?," Social Science & Medicine, Elsevier, vol. 74(3), pages 364-371.
    3. Waring, Justin J. & Bishop, Simon, 2010. "Lean healthcare: Rhetoric, ritual and resistance," Social Science & Medicine, Elsevier, vol. 71(7), pages 1332-1340, October.
    4. Vincent J. Roscigno & Randy Hodson & Steven H. Lopez, 2009. "Workplace incivilities: the role of interest conflicts, social closure and organizational chaos," Work, Employment & Society, British Sociological Association, vol. 23(4), pages 747-773, December.
    Full references (including those not matched with items on IDEAS)

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