[go: up one dir, main page]
IDEAS home Printed from https://ideas.repec.org/p/hhs/lunewp/2014_002.html
   My bibliography  Save this paper

Let's Talk It Over: Communication and Coordination in Teams

Author

Listed:
  • Dietrichson, Jens

    (VIVE - The Danish Center for Social Science Research)

  • Gudmundsson, Jens

    (University of Copenhagen)

  • Jochem, Torsten

    (Faculty of Economics and Business, University of Amsterdam)

Abstract
Collaboration in teams in which each member's output is critical to the overall success present organizations with difficult coordination problems. We develop a model and run simulations to analyze how costly communication affects team coordination and output efficiency. We show that absent any organizational routines to structure team communication the least efficient outcome is the most frequent organizational output. We then derive formal conditions and simulate efficiency gains for several communication routines that improve team coordination and organizational efficiency. Our model and simulation results match a broad range of findings from the experimental and organizational literature, help explain why collaborations involving several organizational units often fail, and suggest new tests for promising communication routines.

Suggested Citation

  • Dietrichson, Jens & Gudmundsson, Jens & Jochem, Torsten, 2014. "Let's Talk It Over: Communication and Coordination in Teams," Working Papers 2014:2, Lund University, Department of Economics, revised 18 Apr 2018.
    • Handle: RePEc:hhs:lunewp:2014_002
    as

    Download full text from publisher

    File URL: http://project.nek.lu.se/publications/workpap/papers/WP14_2.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jordi Brandts & David J. Cooper, 2007. "It's What You Say, Not What You Pay: An Experimental Study of Manager–Employee Relationships in Overcoming Coordination Failure," Journal of the European Economic Association, MIT Press, vol. 5(6), pages 1223-1268, December.
    2. Cooper David J, 2006. "Are Experienced Managers Experts at Overcoming Coordination Failure?," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 6(2), pages 1-52, May.
    3. Per Svejstrup Hansen & Oddvar M. Kaarbøe, 2002. "Equilibrium selection in coordination games with simultaneous play," Economic Theory, Springer;Society for the Advancement of Economic Theory (SAET), vol. 20(4), pages 793-807.
    4. Giovanna Devetag & Andreas Ortmann, 2007. "When and why? A critical survey on coordination failure in the laboratory," Experimental Economics, Springer;Economic Science Association, vol. 10(3), pages 331-344, September.
    5. Van Huyck, John B & Battalio, Raymond C & Beil, Richard O, 1990. "Tacit Coordination Games, Strategic Uncertainty, and Coordination Failure," American Economic Review, American Economic Association, vol. 80(1), pages 234-248, March.
    6. Robles, Jack, 1997. "Evolution and Long Run Equilibria in Coordination Games with Summary Statistic Payoff Technologies," Journal of Economic Theory, Elsevier, vol. 75(1), pages 180-193, July.
    7. Arno Riedl & Ingrid M. T. Rohde & Martin Strobel, 2016. "Efficient Coordination in Weakest-Link Games," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 83(2), pages 737-767.
    8. Miguel A. Costa-Gomes & Georg Weizsäcker, 2008. "Stated Beliefs and Play in Normal-Form Games," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 75(3), pages 729-762.
    9. Russell Cooper & Douglas V. DeJong & Robert Forsythe & Thomas W. Ross, 1992. "Communication in Coordination Games," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 107(2), pages 739-771.
    10. Jackson, Matthew O. & Watts, Alison, 2002. "On the formation of interaction networks in social coordination games," Games and Economic Behavior, Elsevier, vol. 41(2), pages 265-291, November.
    11. Ananish Chaudhuri & Andrew Schotter & Barry Sopher, 2009. "Talking Ourselves to Efficiency: Coordination in Inter‐Generational Minimum Effort Games with Private, Almost Common and Common Knowledge of Advice," Economic Journal, Royal Economic Society, vol. 119(534), pages 91-122, January.
    12. Olivier Gossner & Penélope Hernández & Abraham Neyman, 2006. "Optimal Use of Communication Resources," Econometrica, Econometric Society, vol. 74(6), pages 1603-1636, November.
    13. Drew Fudenberg & David K. Levine, 2009. "Learning and Equilibrium," Annual Review of Economics, Annual Reviews, vol. 1(1), pages 385-420, May.
    14. Crawford, Vincent P, 1995. "Adaptive Dynamics in Coordination Games," Econometrica, Econometric Society, vol. 63(1), pages 103-143, January.
    15. Young, H Peyton, 1993. "The Evolution of Conventions," Econometrica, Econometric Society, vol. 61(1), pages 57-84, January.
    16. Blume, Lawrence E., 2003. "How noise matters," Games and Economic Behavior, Elsevier, vol. 44(2), pages 251-271, August.
    17. van Damme, Eric & Weibull, Jorgen W., 2002. "Evolution in Games with Endogenous Mistake Probabilities," Journal of Economic Theory, Elsevier, vol. 106(2), pages 296-315, October.
    18. Tore Ellingsen & Robert Östling, 2010. "When Does Communication Improve Coordination?," American Economic Review, American Economic Association, vol. 100(4), pages 1695-1724, September.
    19. Goyal, Sanjeev & Vega-Redondo, Fernando, 2005. "Network formation and social coordination," Games and Economic Behavior, Elsevier, vol. 50(2), pages 178-207, February.
    20. Alistair Wilson, 2011. "Costly Communication in Groups: Theory and an Experiment," Working Paper 488, Department of Economics, University of Pittsburgh, revised Jul 2012.
    21. Kandori, Michihiro & Mailath, George J & Rob, Rafael, 1993. "Learning, Mutation, and Long Run Equilibria in Games," Econometrica, Econometric Society, vol. 61(1), pages 29-56, January.
    22. Kingshuk K. Sinha & Andrew H. Van de Ven, 2005. "Designing Work Within and Between Organizations," Organization Science, INFORMS, vol. 16(4), pages 389-408, August.
    23. Alistair Wilson, 2012. "Costly Communication in Groups: Theory and an Experiment," Working Paper 499, Department of Economics, University of Pittsburgh, revised Feb 2014.
    24. Bergin, James & Lipman, Barton L, 1996. "Evolution with State-Dependent Mutations," Econometrica, Econometric Society, vol. 64(4), pages 943-956, July.
    25. Dirk Engelmann & Hans-Theo Normann, 2010. "Maximum effort in the minimum-effort game," Experimental Economics, Springer;Economic Science Association, vol. 13(3), pages 249-259, September.
    26. Vincent P. Crawford, 2003. "Lying for Strategic Advantage: Rational and Boundedly Rational Misrepresentation of Intentions," American Economic Review, American Economic Association, vol. 93(1), pages 133-149, March.
    27. Mathias Dewatripont & Jean Tirole, 2005. "Modes of Communication," Journal of Political Economy, University of Chicago Press, vol. 113(6), pages 1217-1238, December.
    28. Manski, Charles F. & Neri, Claudia, 2013. "First- and second-order subjective expectations in strategic decision-making: Experimental evidence," Games and Economic Behavior, Elsevier, vol. 81(C), pages 232-254.
    29. Austen-Smith, David, 1994. "Strategic Transmission of Costly Information," Econometrica, Econometric Society, vol. 62(4), pages 955-963, July.
    30. Joseph Farrell & Matthew Rabin, 1996. "Cheap Talk," Journal of Economic Perspectives, American Economic Association, vol. 10(3), pages 103-118, Summer.
    31. J. Daniel Sherman & Robert T. Keller, 2011. "Suboptimal Assessment of Interunit Task Interdependence: Modes of Integration and Information Processing for Coordination Performance," Organization Science, INFORMS, vol. 22(1), pages 245-261, February.
    32. Yaw Nyarko & Andrew Schotter, 2002. "An Experimental Study of Belief Learning Using Elicited Beliefs," Econometrica, Econometric Society, vol. 70(3), pages 971-1005, May.
    33. David G. Hoopes & Steven Postrel, 1999. "Shared knowledge, “glitches,” and product development performance," Strategic Management Journal, Wiley Blackwell, vol. 20(9), pages 837-865, September.
    34. Anna Grandori & Giuseppe Soda, 2006. "A Relational Approach to Organization Design," Industry and Innovation, Taylor & Francis Journals, vol. 13(2), pages 151-172.
    35. Blume, Andreas & Ortmann, Andreas, 2007. "The effects of costless pre-play communication: Experimental evidence from games with Pareto-ranked equilibria," Journal of Economic Theory, Elsevier, vol. 132(1), pages 274-290, January.
    36. Ola Andersson & Hakan J. Holm, 2013. "Speech Is Silver, Silence Is Golden," Games, MDPI, vol. 4(3), pages 1-11, August.
    37. Crawford, Vincent P & Sobel, Joel, 1982. "Strategic Information Transmission," Econometrica, Econometric Society, vol. 50(6), pages 1431-1451, November.
    38. John B. Van Huyck & Raymond C. Battalio & Richard O. Beil, 1991. "Strategic Uncertainty, Equilibrium Selection, and Coordination Failure in Average Opinion Games," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 106(3), pages 885-910.
    39. Herbert A. Simon, 1991. "Organizations and Markets," Journal of Economic Perspectives, American Economic Association, vol. 5(2), pages 25-44, Spring.
    40. Timothy Van Zandt, 2007. "Communication Complexity and Mechanism Design," Journal of the European Economic Association, MIT Press, vol. 5(2-3), pages 543-553, 04-05.
    41. Roberto Weber & Colin Camerer & Yuval Rottenstreich & Marc Knez, 2001. "The Illusion of Leadership: Misattribution of Cause in Coordination Games," Organization Science, INFORMS, vol. 12(5), pages 582-598, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Timothy N. Cason & Roman M. Sheremeta & Jingjing Zhang, 2017. "Asymmetric and endogenous within-group communication in competitive coordination games," Experimental Economics, Springer;Economic Science Association, vol. 20(4), pages 946-972, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dietrichson, Jens & Jochem, Torsten, 2014. "Organizational coordination and costly communication with boundedly rational agents," Comparative Institutional Analysis Working Paper Series 2014:1, Lund University, Comparative Institutional Analysis, School of Economics and Management.
    2. Dietrichson, Jens & Gudmundsson, Jens & Jochem, Torsten, 2022. "Why don’t we talk about it? Communication and coordination in teams," Journal of Economic Behavior & Organization, Elsevier, vol. 197(C), pages 257-278.
    3. Arno Riedl & Ingrid M. T. Rohde & Martin Strobel, 2016. "Efficient Coordination in Weakest-Link Games," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 83(2), pages 737-767.
    4. Kriss, Peter H. & Blume, Andreas & Weber, Roberto A., 2016. "Coordination with decentralized costly communication," Journal of Economic Behavior & Organization, Elsevier, vol. 130(C), pages 225-241.
    5. Maoliang Ye & Jie Zheng & Plamen Nikolov & Sam Asher, 2020. "One Step at a Time: Does Gradualism Build Coordination?," Management Science, INFORMS, vol. 66(1), pages 113-129, January.
    6. repec:hum:wpaper:sfb649dp2011-039 is not listed on IDEAS
    7. Fehr, Dietmar, 2011. "The persistance of "bad" precedents and the need for communication: A coordination experiment," SFB 649 Discussion Papers 2011-039, Humboldt University Berlin, Collaborative Research Center 649: Economic Risk.
    8. Sandra Polania-Reyes, 2016. "Disentangling Social Capital: Lab-in-the-Field Evidence on Coordination, Networks, and Cooperation," Artefactual Field Experiments 00565, The Field Experiments Website.
    9. Andreas Blume & Peter H. Kriss & Roberto A. Weber, 2017. "Pre-play communication with forgone costly messages: experimental evidence on forward induction," Experimental Economics, Springer;Economic Science Association, vol. 20(2), pages 368-395, June.
    10. Fehr, Dietmar, 2017. "Costly communication and learning from failure in organizational coordination," European Economic Review, Elsevier, vol. 93(C), pages 106-122.
    11. Nicolas Jacquemet & Stéphane Luchini & Jason F. Shogren & Adam Zylbersztejn, 2018. "Coordination with communication under oath," Experimental Economics, Springer;Economic Science Association, vol. 21(3), pages 627-649, September.
    12. Lu Dong & Maria Montero & Alex Possajennikov, 2018. "Communication, leadership and coordination failure," Theory and Decision, Springer, vol. 84(4), pages 557-584, June.
    13. Vincent P. Crawford & Miguel A. Costa-Gomes & Nagore Iriberri, 2010. "Strategic Thinking," Levine's Working Paper Archive 661465000000001148, David K. Levine.
    14. Al-Ubaydli, Omar & Jones, Garett & Weel, Jaap, 2010. "Patience, cognitive skill and coordination in the repeated stag hunt," MPRA Paper 27723, University Library of Munich, Germany.
    15. Sanjeev Goyal & Penélope Hernández & Guillem Martínez-Cánovas & Frédéric Moisan & Manuel Muñoz-Herrera & Angel Sánchez, 2021. "Integration and diversity," Experimental Economics, Springer;Economic Science Association, vol. 24(2), pages 387-413, June.
      • Goyal, S. & Hernández, P. & Muñnez-Cánovasz, G. & Moisan, F. & Muñoz-Herrera, M. & Sánchez, A., 2017. "Integration and Diversity," Cambridge Working Papers in Economics 1721, Faculty of Economics, University of Cambridge.
      • Sanjeev Goyal & Penelope Hernandez & Guillem Martinez-Canovas & Frederic Moisan & Manuel Munoz-Herrera & Angel Sanchez, 2019. "Integration and Diversity," Working Papers 20190025, New York University Abu Dhabi, Department of Social Science, revised Sep 2020.
      • Sanjeev Goyal & Penélope Hernández & Guillem Martínez-Cánovas & Frederic Moisan & Manuel Muñoz-Herrera & Angel Sánchez, 2021. "Integration and Diversity," Post-Print hal-03188210, HAL.
      • Sanjeev Goyal & Pénélope Hernández & Guillem Martínez-Cánovas & Frédéric Moisan & Manuel Muñoz-Herrera & Ángel Sánchez, 2021. "Integration and diversity," Post-Print halshs-03051962, HAL.
    16. Peter H. Kriss & Roberto Weber, 2013. "Organizational formation and change: lessons from economic laboratory experiments," Chapters, in: Anna Grandori (ed.), Handbook of Economic Organization, chapter 14, Edward Elgar Publishing.
    17. Edward Cartwright & Joris Gillet & Mark Van Vugt, 2013. "Leadership By Example In The Weak-Link Game," Economic Inquiry, Western Economic Association International, vol. 51(4), pages 2028-2043, October.
    18. Fredrik Carlsson & Claes Ek & Andreas Lange, 2024. "One bad apple spoils the barrel? Public good provision under threshold uncertainty," Experimental Economics, Springer;Economic Science Association, vol. 27(3), pages 664-686, July.
    19. Dominik Erharter, 2013. "Promoting coordination in summary-statistic games," Working Papers 2013-28, Faculty of Economics and Statistics, Universität Innsbruck.
    20. Andreas Blume, 2011. "The Dog That Did Not Bark: Pre-Play Communication with Foregone Costly Messages," Working Paper 438, Department of Economics, University of Pittsburgh, revised Jan 2011.
    21. Arno Riedl & Ingrid M. T. Rohde & Martin Strobel, 2021. "Free Neighborhood Choice Boosts Socially Optimal Outcomes in Stag-Hunt Coordination Problem," CESifo Working Paper Series 9012, CESifo.

    More about this item

    Keywords

    Coordination; Communication; Teams; Routines; Authority;
    All these keywords.

    JEL classification:

    • C73 - Mathematical and Quantitative Methods - - Game Theory and Bargaining Theory - - - Stochastic and Dynamic Games; Evolutionary Games
    • D02 - Microeconomics - - General - - - Institutions: Design, Formation, Operations, and Impact
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hhs:lunewp:2014_002. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Iker Arregui Alegria (email available below). General contact details of provider: https://edirc.repec.org/data/delunse.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.