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The Influence of Information Technology on the Use of Loosely Coupled Organizational Forms: An Industry-Level Analysis

Author

Listed:
  • Arvin Sahaym

    (College of Business, Washington State University, P.O. Box 644750, Pullman, Washington 99164)

  • H. Kevin Steensma

    (University of Washington, MacKenzie Hall, Box 353200, Seattle, Washington 98195, and Grenoble École de Management, 12, rue Pierre Semard, Grenoble, France)

  • Melissa A. Schilling

    (Stern School of Business, New York University, 44 West Fourth Street, New York, New York 10012)

Abstract
Information technology (IT) enhances coordination both within the firm and between the firm and its external partners. Consequently, IT investment can promote both loosely and tightly coupled organizational forms. Indeed, in some industries, widespread investment in IT is associated with high levels of disaggregation. In other industries, this is not the case. We argue that the specific influence of IT on firm boundaries depends on the broader industrial context. We investigate conditions whereby IT investments enable industries to be more loosely coupled through alliance formation and the use of contingent workers. We use transaction cost and modular systems theory to ground our theoretical development. The extent to which industrywide IT investment is associated with loosely coupled organizational forms depends on (1) limited asset specificity because of industry standards, (2) the level of industry uncertainty resulting from technological change, and (3) the overall complexity of the industry in terms of diverse inputs. Specifically, when industry standards exist, IT investment leads to greater use of both alliances and contingent workers. IT investment has a stronger positive relationship with the use of contingent workers when levels of technological change are low as compared to when levels of technological change are high. When there are high levels of input diversity and industry standards exist, IT investment led to an increased use of contingent workers. Our analyses provides a more refined view of IT influence on firm boundaries.

Suggested Citation

  • Arvin Sahaym & H. Kevin Steensma & Melissa A. Schilling, 2007. "The Influence of Information Technology on the Use of Loosely Coupled Organizational Forms: An Industry-Level Analysis," Organization Science, INFORMS, vol. 18(5), pages 865-880, October.
  • Handle: RePEc:inm:ororsc:v:18:y:2007:i:5:p:865-880
    DOI: 10.1287/orsc.1070.0285
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    References listed on IDEAS

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    10. Teryokhin Sergei & Hannås Gøril, 2017. "Pre-requisites of successful strategic electronic coordination: the moderation effect of the ownership mechanism of inter-organisational information systems," Engineering Management in Production and Services, Sciendo, vol. 9(4), pages 34-47, December.
    11. Sanchez, Ron & Mahoney, Joseph T., 2012. "Modularity and Economic Organization: Concepts, Theory, Observations, and Predictions," Working Papers 12-0101, University of Illinois at Urbana-Champaign, College of Business.
    12. Sahaym, Arvin & Steensma, H. Kevin & Barden, Jeffrey Q., 2010. "The influence of R&D investment on the use of corporate venture capital: An industry-level analysis," Journal of Business Venturing, Elsevier, vol. 25(4), pages 376-388, July.
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    16. Richard Gentry & Heather Elms, 2009. "Firm Partial Modularity and Performance in the Electronic Manufacturing Services Industry," Industry and Innovation, Taylor & Francis Journals, vol. 16(6), pages 575-592.
    17. Dumas, Jean-Malik, 2016. "Essays in behavioral strategy," Other publications TiSEM a04c1b1b-eeed-48ad-894b-7, Tilburg University, School of Economics and Management.
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