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The Impact Of Corporate Social Responsibility And Working Capital Management On Smes Performance During A Pandemic

Author

Listed:
  • Xhelil Bekteshi

    (St. Clement of Ohrid University of Bitola, North Macedonia)

  • Sevdie Alshiqi

    (University of Prishtina "Hasan Prishtina", Economic Faculty, Kosova)

  • Arbana Sahiti Ramushi

    (University of Prishtina "Hasan Prishtina", Economic Faculty, Kosova)

Abstract
The main purpose of the study is to examine the impact of corporate social responsibility (CSR) and working capital management practices on the performance of small and medium-sized firms (SMEs) in Kosovo during the lock-in period. In addition, the aim of the study is to investigate how employee behavior affects the relationship between corporate social responsibility, working capital management and the performance of small and medium-sized enterprises. A quantitative research method is used to obtain the necessary data. Respondents are employees of small and medium-sized businesses currently working in Kosovo, and surveys are mailed and in person. The PLS-SEM method was used to examine whether there is a statistically significant relationship between corporate social responsibility, working capital management practices, and SMEs performance. The relationship between corporate social responsibility, working capital management and financial success was investigated using a quantitative research method. The study found a significant correlation between corporate social responsibility (CSR), working capital management practices and the success of small and medium-sized enterprises (SMEs) in Kosovo. The data also showed that employee behavior plays a mediating role in the relationship between corporate social responsibility (CSR), working capital management practices and the performance of small and medium enterprises in Kosovo, according to the results. Significant gaps in the work have been identified as a result of inconsistent application of financial criteria by businesses that define sustainability. In addition, the study contributes to the preservation of enterprise valuation standards by providing guidance for small business owners and operators.

Suggested Citation

  • Xhelil Bekteshi & Sevdie Alshiqi & Arbana Sahiti Ramushi, 2021. "The Impact Of Corporate Social Responsibility And Working Capital Management On Smes Performance During A Pandemic," Baltic Journal of Economic Studies, Publishing house "Baltija Publishing", vol. 7(5).
    • Handle: RePEc:bal:journl:2256-0742:2021:7:5:3
    DOI: 10.30525/2256-0742/2021-7-5-18-28
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    References listed on IDEAS

    as
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    More about this item

    Keywords

    corporate social responsibilities; working capital management practices; the performance of SMEs; employee behavior;
    All these keywords.

    JEL classification:

    • B40 - Schools of Economic Thought and Methodology - - Economic Methodology - - - General
    • B41 - Schools of Economic Thought and Methodology - - Economic Methodology - - - Economic Methodology
    • B49 - Schools of Economic Thought and Methodology - - Economic Methodology - - - Other
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

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