@jhathaway Thanks for the info. I started this process with ITS and they asked me to open a Phab but happy to go back and ask for access to dmarcdigests. It is fine if we don't keep the tool long term. Whatever it is we are using I need to monitor it. @Jgreen if you have some methodology that will work please let me know. Let me know if the best way to communicate with you is via this ticket or Slack or something else.

Trilogy is not an unknown vendor to us. They have been assisting us with Banners and Emails for several years. They also manage our contract with our email service provider (Acoustic). Their role is to help us ensure that our campaigns are able to be delivered and will result in the best possible response from our donors.

Hey @Dzahn this ticket number does not come up in search and when I add the ticket number to the url I get this message:

looks like I do not have access to ticket T330944. Can someone please grant me access.

Can I please have access to DMARC Digests as soon as possible. We are starting to see deliverability issues at Google Postmaster. Whoever has the DMARC Digests access I need a login for it.

I am checking with Chuck Roslof to see if this is feasible.

Thanks for the heads up on this. I will add this to the request for the next phase of our communications preference center.

@AKanji-WMF and @bsisolak The right way to do this is to retain the information from both records so that the information that carries over into the merged record in Acoustic is correct. Is this a solution that would be a huge undertaking or fairly simple?

@JFishback_WMF or @priv_eng_sync any word on whether we can move forward with this feature. We want to include this in some testing we will be doing in email in the next week or so.

Approved

I added her to this a few minutes ago.

Please ensure that any phab ticket that involves Acoustic fields included
Katie Haggard. I don't see her on this list and it makes me uncomfortable.

I am concerned that Katie would need to do QA on this during our advancement offsite next week (7/8 - 7/15). Unfortunately, I think this needs to wait until we can find the time for her to fully review this carefully.

I would remove "email" and "donors" from the subdomain because those words
may create privacy concerns and potentially cyber attacks. I would
recommend "preference.wikimedia.org" or "recurring.wikimedia.org" or "
sustainer.wikimedia.org"

By the way, I am @PPenloglou-WMF manager and I approve this request.

Actually ITS set it up as an out of office alert. It isn't perfect (a
person who responds more than once in 4 days will not get the second out of
office alert.) But it works well enough for our needs.

OK. Just reviewed. yes thi issue for the auto-reply look and feel was
resolved.

Oops. I'm sorry. It was not. Let me review it again.

No. Apologies this was resolved

@Vgutierrez sorry to be a pain but if there is any possibility that we can get this done quickly it would be amazing. We have the largest email we have ever sent dropping on 12/27 and if we can click-tracking live for that email I will die happy.

@greg can we move forward and turn click-tracking back on in Acoustic?

@KOfori can you inform me as to where this falls in the list of your teams priorities? Any ETA on completion? I know this task, in one shape or another, has been open for quite some time. I wanted to see if we could get click-tracking turned on in our email service provider prior to an email dropping on 12/27/22.

@Vgutierrez is there anything left to do so that we can move forward on this task? Please let me know as we are trying to get this up and running as quickly as possible.

@greg or @EWilfong_WMF do you recommend I open a separate ticket for the DNS updates to happen? Sorry just trying to figure out how to get this completed.

I have opened a ticker with techsupport. I will let you know if we are able to proceed once I get a response.

So @EWilfong_WMF is this currently proceeding? Who needs to implement these DNS updates we at WMF or Acoustic? Are there specific people assigned these tasks? Is there an ETA for these to occur?

Hey. Everyone. Where is this exactly. It would be good to get this click-through tracking done very soon. What would it take to get this rolling in early Q3. Maybe for the Thank You campaign in early Jan.

That's excellent news. Please keep me apprised on how it's proceeding.

Sounds good to me.

Can we include Brian Sisolak with Trilogy on this ticket?

Looks like my new contractor may have found a solution to this. I would
like to host this on a wikimedia.org page.
https://dev.penloglou.dev/wikimedia/emaildiff.php

I have reached out to Brian at Trilogy and he confirmed that it is not
available.

Does but need to be within acoustic. My thought is when Acoustic generates
a "view online" link we can compare two html pages

Hey all. Any update on this click tracking. I had hoped this would be fixed before en6C but now that we are in the throes of it it would be best to get it up as soon as possible.

Does this mean that this particular task is now moving forward? Is there an ETA?

Thank you Katie.

Hi all. Trying to follow along as best possible. Can someone give me an update if someone has been able to give me acess to the DMARC email. English language campaign is coming down the pike and I would love to get this DMARC issue resolved as quickly as possible.

I now have access to both Superset and Civi. Thank you for your assistance.