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Maniphest T306999

Content lost after translation at euwiki
Closed, ResolvedPublicBUG REPORT
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Description

List of steps to reproduce (step by step, including full links if applicable):

  • User Oihana.Aristi at euwiki has reported that it has been some days that she can't access her translation for Theory of colors.

irudia.png (768×1 px, 201 KB)

  • AFAIK, for an external user, it is impossible to read other user's translations, so I can't help her with the issue, but there may be an option to access lost translations.

What happens?: The user can't access previously translated text at ContenTranslation

What should have happened instead?: it should load

Software version (if not a Wikimedia wiki), browser information, screenshots, other information, etc.:

Details

SubjectRepoBranchLines +/-
Allow restoring translations with invalid templatesmediawiki/extensions/ContentTranslationmaster+26 -1
Update cxserver to 2022-05-11-135122-productionoperations/deployment-chartsmaster+1 -1
MT Sanitize: Avoid removing data-mw because of '/>' contentmediawiki/services/cxservermaster+8 -0
Customize query in gerrit

Related Objects

Event Timeline

Theklan created this task.Apr 27 2022, 3:09 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptApr 27 2022, 3:09 PM
Theklan added a comment.Apr 27 2022, 3:10 PM

The same is reported by User:Loiuriz with David Hume

irudia.png (768×1 px, 447 KB)

santhosh subscribed.Apr 28 2022, 6:01 AM
In T306999#7884655, @Theklan wrote:

The same is reported by User:Loiuriz with David Hume

irudia.png (768×1 px, 447 KB)

There is an article about David Hume in eu.wikipedia.org since 2007 or so - https://eu.wikipedia.org/wiki/David_Hume - I am curious whether the CX suggested translation of this or warnings about existing article is not shown to the users or not.

As per CX database, we see that there is a translation from es to eu started on April 4 and updated on April 12. As per our debugger, we also see that your translation is in our database and not lost.

From the screenshot, I see that the source article is not loaded in the interface. The translation is loaded only after the source article is loaded. So this is mostly an issue related to source article not loaded.

This could be because of a js error at client side that can be verified by looking at browser console. Or it could be a temporary technical glitch and a retry can help

Can you please ask User:Loiuriz if the problem persists? Also please inform that the David Hume article is present in eu.wikipedia.org already

santhosh added a comment.Apr 28 2022, 6:06 AM
  • User Oihana.Aristi at euwiki has reported that it has been some days that she can't access her translation for Theory of colors.

irudia.png (768×1 px, 201 KB)

From the screenshot, I see that the source article is not loaded in the interface. The translation is loaded only after the source article is loaded. So this is mostly an issue related to source article not loaded.

This could be because of a js error at client side that can be verified by looking at browser console. Or it could be a temporary technical glitch and a retry can help

As per our records, the translation from en to es for Theory of Colours exist

And the draft translation also exist in our database as per our debugger tool

Can you please ask Oihana.Aristi if the problem persists?

Theklan added a comment.Apr 28 2022, 12:07 PM

The problem persists, and they have tried from 3 different computers, so it doesn't seem a js problem.

santhosh claimed this task.May 11 2022, 4:41 AM
santhosh triaged this task as High priority.
santhosh added a project: Language-Team (Language-2022-April-June).
gerritbot added a comment.May 11 2022, 4:41 AM

Change 790680 had a related patch set uploaded (by Santhosh; author: Santhosh):

[mediawiki/services/cxserver@master] MT Sanitize: Avoid removing data-mw because of '/>' content

https://gerrit.wikimedia.org/r/790680

gerritbot added a project: Patch-For-Review.May 11 2022, 4:41 AM
gerritbot added a comment.May 11 2022, 6:16 AM

Change 790964 had a related patch set uploaded (by Santhosh; author: Santhosh):

[mediawiki/extensions/ContentTranslation@master] Allow restoring translations with invalid templates

https://gerrit.wikimedia.org/r/790964

santhosh changed the task status from Open to In Progress.May 11 2022, 10:46 AM
santhosh moved this task from Quarter Backlog to In Progress on the Language-Team (Language-2022-April-June) board.
gerritbot added a comment.May 11 2022, 1:50 PM

Change 790680 merged by jenkins-bot:

[mediawiki/services/cxserver@master] MT Sanitize: Avoid removing data-mw because of '/>' content

https://gerrit.wikimedia.org/r/790680

gerritbot added a comment.May 11 2022, 4:10 PM

Change 791052 had a related patch set uploaded (by KartikMistry; author: KartikMistry):

[operations/deployment-charts@master] Update cxserver to 2022-05-11-135122-production

https://gerrit.wikimedia.org/r/791052

gerritbot added a comment.May 12 2022, 3:52 AM

Change 791052 merged by jenkins-bot:

[operations/deployment-charts@master] Update cxserver to 2022-05-11-135122-production

https://gerrit.wikimedia.org/r/791052

Stashbot mentioned this in T308039: cxserver CI fails with missing file.May 12 2022, 4:07 AM
Stashbot mentioned this in T307967: Ongoing translations refuse to load in the Content translation tool.
Stashbot mentioned this in T304853: Enable Content and Section Translation for Turkish Wikipedia.

Mentioned in SAL (#wikimedia-operations) [2022-05-12T04:07:00Z] <kart_> Updated cxserver to 2022-05-11-135122-production (T307967, T306999, T298239, T304853, T307507, T308039)

Stashbot mentioned this in T307507: Fully deprecate service-pipeline-test and service-pipeline-test-and-publish jobs.May 12 2022, 4:07 AM
Stashbot mentioned this in T298239: Enable Content and Section Translation for Korean Wikipedia.
KartikMistry moved this task from In Progress to Needs QA on the Language-Team (Language-2022-April-June) board.May 12 2022, 4:08 AM
KartikMistry moved this task from Needs QA to In Review on the Language-Team (Language-2022-April-June) board.
gerritbot added a comment.May 16 2022, 11:46 AM

Change 790964 merged by jenkins-bot:

[mediawiki/extensions/ContentTranslation@master] Allow restoring translations with invalid templates

https://gerrit.wikimedia.org/r/790964

Maintenance_bot removed a project: Patch-For-Review.May 16 2022, 12:31 PM
ReleaseTaggerBot added a project: MW-1.39-notes (1.39.0-wmf.13; 2022-05-23).May 17 2022, 7:00 AM
Nikerabbit moved this task from In Review to Needs QA on the Language-Team (Language-2022-April-June) board.May 17 2022, 11:07 AM
EChukwukere-WMF subscribed.Jun 2 2022, 4:58 AM

Tried this particular "Theory of color" article from English to Euskara and now I am unable to reproduce this issue. The ongoing translation pages are loading.

Tested this both in Chrome and Firefox browser

Theklan added a comment.Jun 2 2022, 7:24 AM

Yes, usually there is no problem, and we translate from en to eu regularly. But these two students had this issue, and they couldn't retrieve their translation for publication.

Nikerabbit moved this task from Needs Triage to Bugs on the ContentTranslation board.Jun 6 2022, 11:43 AM
EChukwukere-WMF added a comment.Jun 7 2022, 3:36 AM

@Theklan thanks for the quick response. For now we can go ahead to close this. Please I'll indulge you to reopen another ticket should you observe this behavior

EChukwukere-WMF moved this task from Needs QA to Done on the Language-Team (Language-2022-April-June) board.Jun 7 2022, 3:36 AM
Pginer-WMF closed this task as Resolved.Jun 10 2022, 9:09 AM
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