| PAVOL KUTAJ | Senior Support Engineer |
|---|---|
| phone: | +420702152552 |
| email: | pkutaj@gmail.com |
| web: | pavol.kutaj.com |
| blog: | pavolkutaj.medium.com |
| location: | Brno, Czech Republic (working 100 % remotely) |
NOW (Q4/2024)
- Bash/Python scripting to automate the ops processes for the rest of the Technical Support team
- Mentoring the rest of the junior team and assuring newly rolled features are supportable
- Owning Snowplow’s mass-rollout process to hundreds of enterprise customers
- Responsible for incident management, running post-mortems and post-incident reviews with customers
- Providing technical support to TAM/Sales team during onboarding/pre-sales process
- Optimizing Kubernetes configuration for apps running on EKS/GKE
- Docker image creation for internal automation toolage
- Snowplow pipeline deployment processes (Python/bash/HashiCorp stack)
- Configuration of Terraform drift mechanisms and alerting (OpsGenie)
- Building dashboards for SLA/SLO breach analysis (SQL in Redash/Preset)
EXPERIENCE
Senior Support Engineer
- Snowplow Analytics
- 2020-ongoing
.NET & Powershell Senior Support Engineer; KB quality assurance
- Avolin, Pivotal CRM
- 2019-2020
SAP BW/BI Support Engineer; KB creator/owner
- HeidelbergCement Group
- 2017-2019
L2 Windows Support Engineer with German; KB creator/owner
- HeidelbergCement Group
- 2015-2017
L1 iOS Support Engineer with German
- Infosys BPO
- 2012-2015
WEB DEV SIDE PROJECTS
| Tool | Name | Description | URL |
|---|---|---|---|
| Python | jirc | Create a jira card from CLI | https://github.com/pkutaj/jirc |
| Powershell | mv | Personal History of Software | https://github.com/pkutaj/mv |
| Powershell | z4v | Zettelkasten 4 VSCode | https://github.com/pkutaj/z4v |
| Python | md2med | Markdown → Medium publisher | https://github.com/pkutaj/md2med |
| Powershell | kronCLI | CLI markdown Journal | https://github.com/pkutaj/kronCLI |
| Drupal | website | Corporate IT department | http://gitc.heidelbegcement.com |
| Wordpress | website | Venetian Glass Art | http://syin.eu |
| Wordpress | website | Dermatologist | http://iderma.cz |
| Wordpress | website | Psychotherapeutic Association | http://csgt.cz |
EDUCATION
| Charles University | Central European University |
|---|---|
| 2005-2009 | 2009-2011 |
| Faculty of Humanities | Department of Modern History |
| B.A. degree; graduated with honors | M.A. degree; graduated with honors |
SKILLS
Human languages
- Slovak native
- English C2
- Czech C2
- German C1 certified, currently not used
Programming languagues sorted by usage
- Python
- Bash
- SQL
- JQ
- Powershell
- Markdown (is a programming language!)
- Mermaid
- Regex
- Javascript/Node.js
- HTML5/CSS3
- VBA/GAS
- C#
Tools and Frameworks
- Vim
- Kubernetes
- Docker
- Snowflake
- AWS/GCP Services
- Advanced Grafana dashboard building
- Advanced git + GitHub (actions, too)
- VBA Scripting + advanced Excel <3
- Visual Studio Code
- Hashicorp Infrastructure as Code (Terraform; Consul)
- Chrome & Firefox Developer Tool Debugging
- Atlassian stack (Jira, Confluence, OpsGenie) + Zendesk
- Windows debugging (Sysinternal Tools)
- WordPress and Drupal theming
- Google Apps Engine, Google Apps Script
- Node.js