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Biased sampling of early users and the direction of startup innovation

Author

Listed:
  • Cao, Ruiqing
  • Koning, Rembrand

    (Harvard Business School)

  • Nanda, Ramana
Abstract
Using data from a prominent online platform for launching new digital products, we document that the composition of the platform's `beta testers' on the day a new product is launched has a systematic and persistent impact on success. Specifically, we use word embedding methods to classify products launched on this platform as more or less focused on the needs of female customers, and show that female-focused products launched on a typical day—when nine-in-ten users on the platform are men—experience 40% less growth and are 5 percentage points less likely to have an any users a year after launch. Using exogenous variation driven by the platform's daily newsletter, we find that that the product gender gap shrinks on days when women are more likely to engage with the platform. Conversely, entrepreneurs who happen to launch a female-focused product on an especially male-dominated day reduce their product development efforts by roughly 30% and are 4 percentage points less likely to raise venture funding. Overall, our findings suggest that sample bias can systematically corrupt signals of a startup's market potential, bias entrepreneurial strategy, and so lead to a dearth of innovations aimed at consumers who are underrepresented among early-users.

Suggested Citation

  • Cao, Ruiqing & Koning, Rembrand & Nanda, Ramana, 2020. "Biased sampling of early users and the direction of startup innovation," SocArXiv g6wjn, Center for Open Science.
  • Handle: RePEc:osf:socarx:g6wjn
    DOI: 10.31219/osf.io/g6wjn
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    References listed on IDEAS

    as
    1. Sharique Hasan & John-Paul Ferguson & Rembrand Koning, 2015. "The Lives and Deaths of Jobs: Technical Interdependence and Survival in a Job Structure," Organization Science, INFORMS, vol. 26(6), pages 1665-1681, December.
    2. Howell, Sabrina T. & Nanda, Ramana, 2024. "Networking Frictions in Venture Capital, and the Gender Gap in Entrepreneurship," Journal of Financial and Quantitative Analysis, Cambridge University Press, vol. 59(6), pages 2733-2761, September.
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    4. Erin L. Scott & Pian Shu, 2017. "Gender Gap in High-Growth Ventures: Evidence from a University Venture Mentoring Program," American Economic Review, American Economic Association, vol. 107(5), pages 308-311, May.
    5. Ewens, Michael & Townsend, Richard R., 2020. "Are early stage investors biased against women?," Journal of Financial Economics, Elsevier, vol. 135(3), pages 653-677.
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    7. Arnaldo Camuffo & Alessandro Cordova & Alfonso Gambardella & Chiara Spina, 2020. "A Scientific Approach to Entrepreneurial Decision Making: Evidence from a Randomized Control Trial," Management Science, INFORMS, vol. 66(2), pages 564-586, February.
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