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AI-Based Digital Assistants

Author

Listed:
  • Maedche, Alexander
  • Legner, Christine
  • Benlian, Alexander
  • Berger, Benedikt
  • Gimpel, Henner
  • Hess, Thomas
  • Hinz, Oliver
  • Morana, Stefan
  • Söllner, Matthias
Abstract
No abstract is available for this item.

Suggested Citation

  • Maedche, Alexander & Legner, Christine & Benlian, Alexander & Berger, Benedikt & Gimpel, Henner & Hess, Thomas & Hinz, Oliver & Morana, Stefan & Söllner, Matthias, 2019. "AI-Based Digital Assistants," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 115530, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    • Handle: RePEc:dar:wpaper:115530
    Note: for complete metadata visit http://tubiblio.ulb.tu-darmstadt.de/115530/
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    as
    1. Haffke, Ingmar & Kalgovas, Bradley & Benlian, Alexander, 2017. "Options for Transforming the IT Function Using Bimodal IT," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 88389, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Alexander Maedche & Stefan Morana & Silvia Schacht & Dirk Werth & Julian Krumeich, 2016. "Advanced User Assistance Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 58(5), pages 367-370, October.
    3. Adam, Martin & Toutaoui, Jonas & Pfeuffer, Nicolas & Hinz, Oliver, 2019. "Investment Decisions with Robo-Advisors: The Role of Anthropomorphism and Personalized Anchors in Recommendations," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 112844, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    4. Hess, Thomas & Matt, Christian & Benlian, Alexander & Wiesböck, Florian, 2016. "Options for Formulating a Digital Transformation Strategy," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 81032, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    5. Henner Gimpel, 2015. "Interview with Thomas W. Malone on “Collective Intelligence, Climate Change, and the Future of Work”," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(4), pages 275-278, August.
    6. Benlian, Alexander & Klumpe, Johannes & Hinz, Oliver, 2020. "Mitigating the Intrusive Effects of Smart Home Assistants by using Anthropomorphic Design Features: A Multi-Method Investigation," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 112151, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    7. Riedl, René & Benlian, Alexander & Hess, Thomas & Stelzer, Dirk & Sikora, Hermann, 2017. "On the Relationship Between Information Management and Digitalization," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 89963, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    8. Nicolas Pfeuffer & Alexander Benlian & Henner Gimpel & Oliver Hinz, 2019. "Anthropomorphic Information Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(4), pages 523-533, August.
    9. Nicolas Pfeuffer & Alexander Benlian & Henner Gimpel & Oliver Hinz, 2019. "Anthropomorphic Information Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(4), pages 523-533, August.
    10. Jennifer A. Chatman & Francis J. Flynn, 2005. "Full-Cycle Micro-Organizational Behavior Research," Organization Science, INFORMS, vol. 16(4), pages 434-447, August.
    11. A. Cristina Mihale-Wilson & Jan Zibuschka & Oliver Hinz, 2019. "User preferences and willingness to pay for in-vehicle assistance," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(1), pages 37-53, March.
    12. Frey, Carl Benedikt & Osborne, Michael A., 2017. "The future of employment: How susceptible are jobs to computerisation?," Technological Forecasting and Social Change, Elsevier, vol. 114(C), pages 254-280.
    13. René Riedl & Alexander Benlian & Thomas Hess & Dirk Stelzer & Hermann Sikora, 2017. "On the Relationship Between Information Management and Digitalization," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(6), pages 475-482, December.
    14. Jan Brocke & Wolfgang Maaß & Peter Buxmann & Alexander Maedche & Jan Marco Leimeister & Günter Pecht, 2018. "Future Work and Enterprise Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(4), pages 357-366, August.
    15. Berkeley J. Dietvorst & Joseph P. Simmons & Cade Massey, 2018. "Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If They Can (Even Slightly) Modify Them," Management Science, INFORMS, vol. 64(3), pages 1155-1170, March.
    16. Haffke, Ingmar & Kalgovas, Bradley & Benlian, Alexander, 2017. "Options for Transforming the IT Function Using Bimodal IT," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 85679, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    17. Benjamin Sturm & Ali Sunyaev, 2019. "Design Principles for Systematic Search Systems: A Holistic Synthesis of a Rigorous Multi-cycle Design Science Research Journey," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(1), pages 91-111, February.
    18. Hess, Thomas & Matt, Christian & Benlian, Alexander & Wiesböck, Florian, 2016. "Options for Formulating a Digital Transformation Strategy," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 82423, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    Cited by:

    1. Hitesh Dhiman & Christoph Wächter & Michael Fellmann & Carsten Röcker, 2022. "Intelligent Assistants," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(5), pages 645-665, October.
    2. Benedikt Berger & Martin Adam & Alexander Rühr & Alexander Benlian, 2021. "Watch Me Improve—Algorithm Aversion and Demonstrating the Ability to Learn," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(1), pages 55-68, February.
    3. Olivia Hornung & Stefan Smolnik, 2022. "AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 123-138, March.
    4. Moritz Zahn & Stefan Feuerriegel & Niklas Kuehl, 2022. "The Cost of Fairness in AI: Evidence from E-Commerce," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(3), pages 335-348, June.
    5. Florian Brachten & Felix Brünker & Nicholas R. J. Frick & Björn Ross & Stefan Stieglitz, 0. "On the ability of virtual agents to decrease cognitive load: an experimental study," Information Systems and e-Business Management, Springer, vol. 0, pages 1-21.
    6. Shrutika Mishra & A. R. Tripathi, 2021. "AI business model: an integrative business approach," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-21, December.
    7. Martin Adam & Michael Wessel & Alexander Benlian, 2021. "AI-based chatbots in customer service and their effects on user compliance," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 427-445, June.
    8. Philipp Ebel & Matthias Söllner & Jan Marco Leimeister & Kevin Crowston & Gert-Jan Vreede, 2021. "Hybrid intelligence in business networks," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 313-318, June.
    9. Sara Moussawi & Marios Koufaris & Raquel Benbunan-Fich, 2021. "How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 343-364, June.
    10. Park, Jennifer Jihae, 2024. "Unlocking training transfer in the age of artificial intelligence," Business Horizons, Elsevier, vol. 67(3), pages 263-269.
    11. Wagner, Dirk Nicolas, 2020. "The nature of the Artificially Intelligent Firm - An economic investigation into changes that AI brings to the firm," Telecommunications Policy, Elsevier, vol. 44(6).
    12. Akbari, Morteza & Foroudi, Pantea & Zaman Fashami, Rahime & Mahavarpour, Nasrin & Khodayari, Maryam, 2022. "Let us talk about something: The evolution of e-WOM from the past to the future," Journal of Business Research, Elsevier, vol. 149(C), pages 663-689.
    13. Henner Gimpel & Vanessa Graf-Seyfried & Robert Laubacher & Oliver Meindl, 2023. "Towards Artificial Intelligence Augmenting Facilitation: AI Affordances in Macro-Task Crowdsourcing," Group Decision and Negotiation, Springer, vol. 32(1), pages 75-124, February.
    14. Milad Mirbabaie & Stefan Stieglitz & Nicholas R. J. Frick, 2021. "Hybrid intelligence in hospitals: towards a research agenda for collaboration," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 365-387, June.
    15. Severin Weiler & Christian Matt & Thomas Hess, 2022. "Immunizing with information – Inoculation messages against conversational agents’ response failures," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 239-258, March.
    16. Frank Ebbers & Jan Zibuschka & Christian Zimmermann & Oliver Hinz, 2021. "User preferences for privacy features in digital assistants," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 411-426, June.
    17. Florian Brachten & Felix Brünker & Nicholas R. J. Frick & Björn Ross & Stefan Stieglitz, 2020. "On the ability of virtual agents to decrease cognitive load: an experimental study," Information Systems and e-Business Management, Springer, vol. 18(2), pages 187-207, June.
    18. Adam, Martin & Wessel, Michael & Benlian, Alexander, 2024. "AI-based chatbots in customer service and their effects on user compliance," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 144613, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).

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