[go: up one dir, main page]
IDEAS home Printed from https://ideas.repec.org/p/zag/wpaper/0905.html
   My bibliography  Save this paper

Conflict Management Styles in Croatian Enterprises – The Relationship between Individual Characteristics and Conflict Handling Styles

Author

Listed:
  • Nina Pološki Vokić

    (Faculty of Economics and Business, University of Zagreb)

  • Sanja Sontor

    (Faculty of Economics and Business, University of Zagreb)

Abstract
The objective of the paper, except determining the dominant conflict handling style in Croatian organizational setting, was to explore individual characteristics affecting the choice of conflict resolution style of Croatian employees. Therefore, the variables of gender, age, level of education achieved, field of work, hierarchical level, marital status and parenthood were included in the study. Compromising conflict handling style was found to be the most frequently used style among Croatian employees overall, as well as the dominant style in all 22 subgroups of respondents. Three out of seven individual characteristics surveyed were found to relate to the conflict handling style used by Croatian employees. Precisely, gender, marital status and parenthood were found to relate significantly with the respondents’ usage of accommodating, gender and parenthood were found to relate significantly with the respondents’ usage of compromising, and parenthood was found to relate significantly with the respondents’ usage of avoiding conflict handling style. Age, education, field of work and hierarchical level were not found to relate with Croatian employees’ usage of diverse conflict handling styles.

Suggested Citation

  • Nina Pološki Vokić & Sanja Sontor, 2009. "Conflict Management Styles in Croatian Enterprises – The Relationship between Individual Characteristics and Conflict Handling Styles," EFZG Working Papers Series 0905, Faculty of Economics and Business, University of Zagreb.
    • Handle: RePEc:zag:wpaper:0905
    as

    Download full text from publisher

    File URL: http://web.efzg.hr/repec/pdf/Clanak%2009-05.pdf
    File Function: First version, 2009
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Michael W Morris & Katherine Y Williams & Kwok Leung & Richard Larrick & M Teresa Mendoza & Deepti Bhatnagar & Jianfeng Li & Mari Kondo & Jin-Lian Luo & Jun-Chen Hu, 1998. "Conflict Management Style: Accounting for Cross-National Differences," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 29(4), pages 729-747, December.
    2. Jenny Goodwin, 2002. "Auditors’ Conflict Management Styles: An Exploratory Study," Abacus, Accounting Foundation, University of Sydney, vol. 38(3), pages 378-405, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Edeh, Hyacinth O. & Mavrotas, George & Balana, Bedru B., 2022. "Land tenure security and preferences to dispute resolution pathways among landholders in Nigeria," Land Use Policy, Elsevier, vol. 119(C).
    2. Chaiyaset Promsri, 2017. "Managerial Level Differences on Conflict Handling Styles of Managers in Thai Listed Firms," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(7), pages 707-714, July.
    3. Marques, Francisca & Lourenço, Paulo & Dimas, Isabel & Rebelo, Teresa, 2015. "The Relationship between Types of Conflict, Conflict Handling Strategies and Group Effectiveness," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 3(1), pages 58-77.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lillian Y. Fok & Dinah M. Payne & Christy M. Corey, 2016. "Cultural Values, Utilitarian Orientation, and Ethical Decision Making: A Comparison of U.S. and Puerto Rican Professionals," Journal of Business Ethics, Springer, vol. 134(2), pages 263-279, March.
    2. Le Nguyen, Huu & Larimo, Jorma & Ali, Tahir, 2016. "How do ownership control position and national culture influence conflict resolution strategies in international joint ventures?," International Business Review, Elsevier, vol. 25(2), pages 559-568.
    3. Daniel V. Holland & Dean A. Shepherd, 2013. "Deciding to Persist: Adversity, Values, and Entrepreneurs’ Decision Policies," Entrepreneurship Theory and Practice, , vol. 37(2), pages 331-358, March.
    4. Yike Yang, 2021. "Disagreement Strategies on Chinese Forums: Comparing Data From Hong Kong and Mainland China," SAGE Open, , vol. 11(3), pages 21582440211, July.
    5. Costin Lianu & Irina Gabriela Radulescu & Simona Corina Dobre Gudei & Cosmin Lianu & Veronica Mindrescu, 2022. "Cohesion Forces Determinants in Cluster Development: A Study Case for Romania," Sustainability, MDPI, vol. 14(6), pages 1-12, March.
    6. Chonlatis Darawong, 2017. "Conflict Management Styles and Interpersonal Conflict Between Marketing and R&D Personnel During the New Product Development Process," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-16, December.
    7. Hart, Einav & Bear, Julia B. & Ren, Zhiying (Bella), 2024. "But what if I lose the offer? Negotiators’ inflated perception of their likelihood of jeopardizing a deal," Organizational Behavior and Human Decision Processes, Elsevier, vol. 181(C).
    8. Funnell, Warwick & Wade, Margaret, 2012. "Negotiating the credibility of performance auditing," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 23(6), pages 434-450.
    9. Lumineau, Fabrice & Henderson, James, 2012. "The influence of relational experience and contractual governance on the negotiation strategy in buyer-supplier disputes," MPRA Paper 38510, University Library of Munich, Germany.
    10. Kanadlı, Sadi Boĝaç & Torchia, Mariateresa & Gabaldon, Patricia & Calabrò, Andrea, 2020. "Effects of Task Conflict on Board Task Performance in Family Firms: The Importance of Board Openness," Journal of Family Business Strategy, Elsevier, vol. 11(2).
    11. Mohammad Iranmanesh & Suhaiza Zailani & Sunghyup Sean Hyun & Mohd Helmi Ali & Kwangyong Kim, 2019. "Impact of Lean Manufacturing Practices on Firms’ Sustainable Performance: Lean Culture as a Moderator," Sustainability, MDPI, vol. 11(4), pages 1-20, February.
    12. Somnath Lahiri & Karthik Dhandapani, 2021. "Project performance in emerging market: The influence of cultural distance and business group affiliation," Asia Pacific Journal of Management, Springer, vol. 38(1), pages 179-207, March.
    13. Somnath Lahiri, 2011. "India-focused publications in leading international business journals," Asia Pacific Journal of Management, Springer, vol. 28(2), pages 427-447, June.
    14. Asif Mehmood Rana & Kashif-ur-Rehman, 2015. "Inter Relationship between Team Conflict Management, Employee Satisfaction and Organizational Performance," Information Management and Business Review, AMH International, vol. 7(2), pages 93-99.
    15. Zalailah Salleh & Jenny Stewart, 2012. "The impact of expertise on the mediating role of the audit committee," Managerial Auditing Journal, Emerald Group Publishing, vol. 27(4), pages 378-402, April.
    16. Daniela Bolzani & Maw Der Foo, 2018. "The “why” of international entrepreneurship: uncovering entrepreneurs’ personal values," Small Business Economics, Springer, vol. 51(3), pages 639-666, October.
    17. Gelbrich, Katja & Müller, Stefan, 2008. "Konfliktstile im interkulturellen Vergleich," Ilmenauer Schriften zur Betriebswirtschaftslehre, Technische Universität Ilmenau, Institut für Betriebswirtschaftslehre, volume 5, number 52008, September.
    18. Chung-wen Chen & Hsiu-Huei Yu & Kristine Velasquez Tuliao & Aditya Simha & Yi-Ying Chang, 2021. "Supervisors’ Value Orientations and Ethics: A Cross-National Analysis," Journal of Business Ethics, Springer, vol. 170(1), pages 167-180, April.
    19. Jinsil Kim & Kyun Kim, 2018. "How does local partners network embeddedness affect international joint venture survival in different subnational contexts?," Asia Pacific Journal of Management, Springer, vol. 35(4), pages 1055-1080, December.
    20. Kwon, Yung-Chul, 2008. "Antecedents and consequences of international joint venture partnerships: A social exchange perspective," International Business Review, Elsevier, vol. 17(5), pages 559-573, October.

    More about this item

    Keywords

    managing conflict; conflict handling styles; contextual parameters and conflict handling styles; Croatia;
    All these keywords.

    JEL classification:

    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zag:wpaper:0905. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: WPS (email available below). General contact details of provider: https://edirc.repec.org/data/fefzghr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.