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Quality Systems and Standards for a Competitive Edge

Author

Listed:
  • J. Luis Guasch
  • Jean-Louis Racine
  • Isabel Sánchez
  • Makhtar Diop
Abstract
This book argues for the urgent need for countries to move forward aggressively on adopting and upgrading quality and standards. The focus is on developing countries, many of which are lagging in the race for standards adoption, and within that category, on middle-income countries. The book analyzes the economic impact of quality and standards on economic growth, on international trade, and as an entry point for the industrial upgrading and mainstreaming of small enterprises. It offers detailed guidelines for the creation of national quality systems that can effectively support the use and adoption of standards. It describes the optimal structure for a national quality system, evaluates the precise roles of the public and private sectors, and proposes best-practice guidelines and norms for these roles. It also addresses the financing issue, including the extent of and rationale for targeted subsidies, and questions of jurisdiction. Special emphasis is given to international integration through mutual recognition agreements that enhance access to external markets-a key objective for developing countries. The first part of the book is generic and normative, providing empirical evidence and guidelines for reform. The second part describes and evaluates the performance of a number of Latin American countries with respect to various components of the national quality system. The first half of this book presents a conceptual framework, highlighting the importance of a national quality system and explaining its role in international trade and economic development. Chapter 2 examines the systemic impact of quality and standards on economic growth and international trade. In particular, it looks at the usefulness of standards as an entry point for technological upgrading and for the mainstreaming of Small and Medium Enterprises (SMEs). Chapter 3 addresses the relative roles and jurisdictions of the public and private sectors in the implementation of an effective national quality system. Chapter 4 presents the structure, organization, and functioning of the certification, testing, calibration, inspection, accreditation, and metrology bodies of the national quality system. Chapters 5 and 6 discuss international aspects of the system, especially the ISO 9000 quality management standards. Chapters 7 through 10 focus on the experience in Latin America and the Caribbean. These chapters examine the standards-setting institutions, certification activities, accreditation processes, and metrology institutions in this region. The last two chapters of the text turn to the policy framework. Chapter 11 analyzes existing policies and support programs implemented in several Latin American countries to facilitate the diffusion of standards and quality in the productive sector. Finally, chapter 12 presents detailed policy recommendations for developing countries for implementing effective national quality systems and ends with a brief conclusion.

Suggested Citation

  • J. Luis Guasch & Jean-Louis Racine & Isabel Sánchez & Makhtar Diop, 2007. "Quality Systems and Standards for a Competitive Edge," World Bank Publications - Books, The World Bank Group, number 6768.
  • Handle: RePEc:wbk:wbpubs:6768
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    References listed on IDEAS

    as
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    Full references (including those not matched with items on IDEAS)

    Citations

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    3. Gallego, Juan Miguel & Gutiérrez, Luis H., 2017. "Quality Management System and Firm Performance in an Emerging Economy: The Case of Colombian Manufacturing Industries," IDB Publications (Working Papers) 8260, Inter-American Development Bank.
    4. Blind, Knut & Mangelsdorf, Axel & Pohlisch, Jakob, 2018. "The effects of cooperation in accreditation on international trade: Empirical evidence on ISO 9000 certifications," International Journal of Production Economics, Elsevier, vol. 198(C), pages 50-59.
    5. Iñaki Heras-Saizarbitoria & Germán Arana & Ernesto Cilleruelo, 2013. "Adoption of ISO 9000 management standard in EU's transition economies: the case of the Baltic states," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 14(3), pages 481-499, June.
    6. Blind, Knut & Münch, Florian, 2024. "The interplay between innovation, standards and regulation in a globalising economy," LSE Research Online Documents on Economics 122260, London School of Economics and Political Science, LSE Library.
    7. World Bank, 2008. "Bulgaria - Investment Climate Assessment : Volume 3. Technical Appendices," World Bank Publications - Reports 7867, The World Bank Group.
    8. World Bank, 2011. "Jamaica - Country Economic Memorandum : Unlocking Growth," World Bank Publications - Reports 2756, The World Bank Group.
    9. Blind, Knut, 2024. "The role of the quality infrastructure within socio-technical transformations: A European perspective," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    10. Naser Saif, 2016. "Quality of Health Services and Patients’ Satisfaction in Accredited and Non-Accredited Hospitals," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(10), pages 298-298, September.
    11. Mohammed Alghaseb & Tariq Alshmlani, 2022. "OSH Performance within TQM Application in Construction Companies: A Qualitative Study in Saudi Arabia," IJERPH, MDPI, vol. 19(19), pages 1-18, September.
    12. Hezekiah Agwara & Philip Auerswald & Brian Higginbotham, 2013. "Algorithms and the Changing Frontier," NBER Chapters, in: The Changing Frontier: Rethinking Science and Innovation Policy, pages 371-410, National Bureau of Economic Research, Inc.
    13. World Bank, 2008. "Bulgaria - Investment Climate Assessment : Volume 2. Detailed Report," World Bank Publications - Reports 7868, The World Bank Group.
    14. Chandra, Vandana & Osorio Rodarte, Israel, 2009. "Options for Income-Enhancing Diversification in Burkina Faso," MPRA Paper 20928, University Library of Munich, Germany.

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