[go: up one dir, main page]
IDEAS home Printed from https://ideas.repec.org/a/ids/ijpmbe/v15y2023i3p373-399.html
   My bibliography  Save this article

Identifying business services from small and micro enterprises' collaboration: the activity-based service identification framework

Author

Listed:
  • Sertse Abebe
  • Hossana Twinomurinzi
Abstract
In a service-oriented (SO) development paradigm, service identification (SI) occurs earlier to describe service requirements from a business process (BP). There exist several SI strategies. However, they have been devised to identify services from mature BP. There is, therefore, a need for SI strategies that cater to identify services from the emerging heterogeneous collaborative environments such as exist for small and micro enterprises (SMEs). This paper has developed the activity-based SI framework (ASIF) from activity-theory (AT) using design science research (DSR) methods. Guiding the selection and scoping of the collaboration activity, analysing goals and goal-oriented activity (actions), analysing objects, analysing stakeholders and their interactions, analysing rules and division of labour (DOL) within the collaboration processes, and identifying reusable, granular, and composable services are the contextual design principles of ASIF. The framework has been exemplified using a case study on SMEs' peer-to-peer collaborative lending activities in the Ethiopian context.

Suggested Citation

  • Sertse Abebe & Hossana Twinomurinzi, 2023. "Identifying business services from small and micro enterprises' collaboration: the activity-based service identification framework," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 15(3), pages 373-399.
    • Handle: RePEc:ids:ijpmbe:v:15:y:2023:i:3:p:373-399
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=134151
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpmbe:v:15:y:2023:i:3:p:373-399. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=95 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.