[go: up one dir, main page]
IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i23p15789-d985994.html
   My bibliography  Save this article

Utilization of Knowledge Management as Business Resilience Strategy for Microentrepreneurs in Post-COVID-19 Economy

Author

Listed:
  • Nurul Mohammad Zayed

    (Department of Business Administration, Faculty of Business and Entrepreneurship, Daffodil International University, Dhaka 1341, Bangladesh)

  • Friday Ogbu Edeh

    (Department of Business Administration, Alex Ekwueme Federal University, Abakaliki 1010, Nigeria)

  • Khan Mohammad Anwarul Islam

    (Department of Business Administration, The Millennium University, Dhaka 1217, Bangladesh)

  • Vitalii Nitsenko

    (Department of Entrepreneurship and Marketing, Institute of Economics and Management, Ivano-Frankivsk National Technical Oil and Gas University, 76019 Ivano-Frankivsk, Ukraine
    SCIRE Foundation, 00867 Warsaw, Poland)

  • Olena Polova

    (Department Analysis and Audit, VInnytsia National Agrarian University, 21008 Vinnytsia, Ukraine)

  • Olha Khaietska

    (Department of Economics and Entrepreneurship, VInnytsia National Agrarian University, 21008 Vinnytsia, Ukraine)

Abstract
The COVID-19 outbreak affected the smooth operations of microentrepreneurs across the globe, including those in the Nigerian hospitality industry. However, it was discovered that the majority of microentrepreneurs were unable to utilize knowledge management to improve the resilience capacity of their businesses. It was this evidence that this study investigated regarding the effect of knowledge management on the business resilience of microentrepreneurs in Nigeria. A cross-sectional survey was used with a purposive sampling technique. This study found that knowledge management has a significant effect on the business resilience of microentrepreneurs. A sample size of 3018 was determined from the sample frame of 1520. This study concludes that knowledge management measured in terms of knowledge acquisition, knowledge storage, knowledge sharing and knowledge utilization has a significant effect on the business resilience of microentrepreneurs. One of the implications of this study is that microentrepreneurs should incorporate their experiences gathered during the COVID-19 era to strengthen the resilience of their businesses in the post-COVID-19 work economy.

Suggested Citation

  • Nurul Mohammad Zayed & Friday Ogbu Edeh & Khan Mohammad Anwarul Islam & Vitalii Nitsenko & Olena Polova & Olha Khaietska, 2022. "Utilization of Knowledge Management as Business Resilience Strategy for Microentrepreneurs in Post-COVID-19 Economy," Sustainability, MDPI, vol. 14(23), pages 1-16, November.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:23:p:15789-:d:985994
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/23/15789/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/23/15789/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ruijun Chen & Yaping Xie & Yingqi Liu, 2021. "Defining, Conceptualizing, and Measuring Organizational Resilience: A Multiple Case Study," Sustainability, MDPI, vol. 13(5), pages 1-25, February.
    2. M. Farzana Halim & Carla Barbieri & Duarte B. Morais & Susan Jakes & Erin Seekamp, 2020. "Beyond Economic Earnings: The Holistic Meaning of Success for Women in Agritourism," Sustainability, MDPI, vol. 12(12), pages 1-16, June.
    3. Bhuiyan, Muhammad Faress & Ivlevs, Artjoms, 2019. "Micro-entrepreneurship and subjective well-being: Evidence from rural Bangladesh," Journal of Business Venturing, Elsevier, vol. 34(4), pages 625-645.
    4. Jason Hung & Mark Ramsden, 2021. "The Application of Human Capital Theory and Educational Signalling Theory to Explain Parental Influences on the Chinese Population’s Social Mobility Opportunities," Social Sciences, MDPI, vol. 10(10), pages 1-7, September.
    5. Gary S. Becker, 1964. "Human Capital: A Theoretical and Empirical Analysis with Special Reference to Education, First Edition," NBER Books, National Bureau of Economic Research, Inc, number beck-5.
    6. Claudia Martínez A. & Esteban Puentes & Jaime Ruiz-Tagle, 2018. "The Effects of Micro-entrepreneurship Programs on Labor Market Performance: Experimental Evidence from Chile," American Economic Journal: Applied Economics, American Economic Association, vol. 10(2), pages 101-124, April.
    7. Shakti Chaturvedi & Tushar Singh, 2021. "Knowledge Management Initiatives for Tackling the COVID-19 Pandemic in India," Metamorphosis: A Journal of Management Research, , vol. 20(1), pages 25-34, June.
    8. Surender Mor & Sonu Madan & Geoffrey R. Archer & Arvind Ashta, 2020. "Survival of the Smallest: A Study of Microenterprises in Haryana, India," Millennial Asia, , vol. 11(1), pages 54-78, April.
    9. Deidre M. Peroff & Duarte B. Morais & Erin Sills, 2022. "The Role of Agritourism Microentrepreneurship and Collective Action in Shaping Stewardship of Farmlands," Sustainability, MDPI, vol. 14(13), pages 1-20, July.
    10. Giones, Ferran & Brem, Alexander & Pollack, Jeffrey M. & Michaelis, Timothy L. & Klyver, Kim & Brinckmann, Jan, 2020. "Revising entrepreneurial action in response to exogenous shocks: Considering the COVID-19 pandemic," Journal of Business Venturing Insights, Elsevier, vol. 14(C).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Liou-Yuan Li & Ahmad Mujafar Syah & Muhammad Syukur & Rachatawan Limkanchanapa & Chamaiporn Srisurat, 2023. "Sustainable Micro, Small, and Medium Enterprises: A Developed Model of Entrepreneurial Marketing Behaviors for Thailand’s MSMEs," Sustainability, MDPI, vol. 15(17), pages 1-18, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nurul Mohammad Zayed & Friday Ogbu Edeh & Khan Mohammad Anwarul Islam & Vitalii Nitsenko & Tetiana Dubovyk & Hanna Doroshuk, 2022. "An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector," Administrative Sciences, MDPI, vol. 12(4), pages 1-14, October.
    2. Étienne St-Jean & Maripier Tremblay, 2023. "Turbulence and adaptations to the coronavirus crisis: resources, coping and effects on stress and wellbeing of entrepreneurs," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1153-1175, September.
    3. Prof. Dr. Adem KALCA & Resc. Assist. Atakan DURMAZ, 2012. "Diaspora As The Instrument Of Humane Capital," International Journal of Business and Social Research, LAR Center Press, vol. 2(5), pages 94-104, October.
    4. Marina Dabić & Jane Maley & Leo-Paul Dana & Ivan Novak & Massimiliano M. Pellegrini & Andrea Caputo, 2020. "Pathways of SME internationalization: a bibliometric and systematic review," Small Business Economics, Springer, vol. 55(3), pages 705-725, October.
    5. Sagarika Dey & Priyanka Devi, 2019. "Impact of TVET on Labour Market Outcomes and Women’s Empowerment in Rural Areas: A Case Study from Cachar District, Assam," Indian Journal of Human Development, , vol. 13(3), pages 357-371, December.
    6. Leif Brändle & Helen Signer & Andreas Kuckertz, 2023. "Socioeconomic status and entrepreneurial networking responses to the COVID-19 crisis," Journal of Business Economics, Springer, vol. 93(1), pages 111-147, January.
    7. André de Abreu Saraiva Monteiro Alves & Fernando Manuel Pereira de Oliveira Carvalho, 2022. "How Dynamic Managerial Capabilities, Entrepreneurial Orientation, and Operational Capabilities Impact Microenterprises’ Global Performance," Sustainability, MDPI, vol. 15(1), pages 1-23, December.
    8. Michel Beine & Marco Delogu & Lionel Ragot, 2020. "The role of fees in foreign education: evidence from Italy [Determinants of international student migration]," Journal of Economic Geography, Oxford University Press, vol. 20(2), pages 571-600.
    9. Brainerd, Elizabeth, 2001. "Economic reform and mortality in the former Soviet Union: A study of the suicide epidemic in the 1990s," European Economic Review, Elsevier, vol. 45(4-6), pages 1007-1019, May.
    10. Pratyusha Basu & Alessandra Galiè, 2021. "Introduction to Special Issue: Gender and Rural Development: Sustainable Livelihoods in a Neoliberal Context," Sustainability, MDPI, vol. 13(21), pages 1-4, November.
    11. Saurabh A. Lall & Li-Wei Chen & Dyana P. Mason, 2023. "Digital platforms and entrepreneurial support: a field experiment in online mentoring," Small Business Economics, Springer, vol. 61(2), pages 631-654, August.
    12. Tine Buyl & Thomas Gehrig & Jonas Schreyögg & Andreas Wieland, 2022. "Resilience: A Critical Appraisal of the State of Research for Business and Society," Schmalenbach Journal of Business Research, Springer, vol. 74(4), pages 453-463, December.
    13. Joaquin Turmo-Garuz & M.-Teresa Bartual-Figueras & Francisco-Javier Sierra-Martinez, 2019. "Factors Associated with Overeducation Among Recent Graduates During Labour Market Integration: The Case of Catalonia (Spain)," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 144(3), pages 1273-1301, August.
    14. Vito Peragine & Laura Serlenga, 2008. "Higher education and equality of opportunity in Italy," Research on Economic Inequality, in: Inequality and Opportunity: Papers from the Second ECINEQ Society Meeting, pages 67-97, Emerald Group Publishing Limited.
    15. Heejung Byun & Joseph Raffiee & Martin Ganco, 2019. "Discontinuities in the Value of Relational Capital: The Effects on Employee Entrepreneurship and Mobility," Organization Science, INFORMS, vol. 30(6), pages 1368-1393, November.
    16. Goran Calic & Moren Lévesque & Anton Shevchenko, 2024. "On why women-owned businesses take more time to secure microloans," Small Business Economics, Springer, vol. 63(3), pages 917-938, October.
    17. Sabrina T Howell & J David Brown, 2023. "Do Cash Windfalls Affect Wages? Evidence from R&D Grants to Small Firms," The Review of Financial Studies, Society for Financial Studies, vol. 36(5), pages 1889-1929.
    18. Raj Aggarwal & Krisztina 'Z' Holly & Vivek Wadhwa, 2013. "Health Insurance Availability And Entrepreneurship," Journal of Developmental Entrepreneurship (JDE), World Scientific Publishing Co. Pte. Ltd., vol. 18(04), pages 1-21.
    19. Baert, Stijn & Picchio, Matteo, 2021. "A signal of (Train)ability? Grade repetition and hiring chances," Journal of Economic Behavior & Organization, Elsevier, vol. 188(C), pages 867-878.
    20. James P. Smith, 1977. "Family Labor Supply over the Life Cycle," NBER Chapters, in: Explorations in Economic Research, Volume 4, number 2, pages 205-276, National Bureau of Economic Research, Inc.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:23:p:15789-:d:985994. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.