[go: up one dir, main page]

IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i6p3002-d513933.html
   My bibliography  Save this article

Transmission of Place Branding Values through Experiential Events: Wine BC Case Study

Author

Listed:
  • F.J. Cristófol

    (ESIC, Market Research and Quantitative Methods Department, Business & Marketing School, Pozuelo de Alarcón, 28223 Madrid, Spain)

  • Elena Cruz-Ruiz

    (Department of Economics and Business Administration, University Málaga, 29013 Málaga, Spain)

  • Gorka Zamarreño-Aramendia

    (Department of Economic Theory and Economic History, University Málaga, 29013 Málaga, Spain)

Abstract
Sustainability is to promote economic growth that generates equitable wealth for all without harming the environment, becoming one of the objectives that serve as a starting point for many place branding strategies. Cultural heritage, environmental sustainability, and the valorization of the territory are nowadays unavoidable elements to sustain brands. This research analyzes the transmission of place branding values through experiential events, as a formula for business improvement according to the principles of sustainable development. The research is focused on the case of wine in British Columbia (Canada). The methodology applied was based on a theoretical framework as a starting point for the study. From there, on the one hand, an analysis of the contents of the events carried out by the winegrowers of British Columbia during the harvest months in 2019 and 2020 has been carried out. On the other hand, interviews were conducted with relevant professionals and academics in the sector in order to determine the extent to which they meet the needs of promotion of the site, taking into account the impact on the sustainability of the territory. The results show the link between the events and the territory brand, which is a means to generate growth through wine tourism promoted by the wineries, thus revaluing the winegrowing landscape and, in general, the traditions of the place, among others. There is also a need to look for strategies that seek collaboration between the public and private sectors to improve the creation of integrated events that transmit the branding values of the place. Events are a tool to generate territory branding and can, if well-conceived, contribute to the sustainable development goals (SDGs). In the case study, the results show that the vast majority of events organized by BC wineries aim to promote place branding within the framework of sustainability. A methodology that could be applicable to other territories and countries.

Suggested Citation

  • F.J. Cristófol & Elena Cruz-Ruiz & Gorka Zamarreño-Aramendia, 2021. "Transmission of Place Branding Values through Experiential Events: Wine BC Case Study," Sustainability, MDPI, vol. 13(6), pages 1-21, March.
  • Handle: RePEc:gam:jsusta:v:13:y:2021:i:6:p:3002-:d:513933
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/6/3002/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/13/6/3002/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Salvatore Di Fazio & Giuseppe Modica, 2018. "Historic Rural Landscapes: Sustainable Planning Strategies and Action Criteria. The Italian Experience in the Global and European Context," Sustainability, MDPI, vol. 10(11), pages 1-27, October.
    2. Gianpaolo Basile & Aurora Cavallo, 2020. "Rural Identity, Authenticity, and Sustainability in Italian Inner Areas," Sustainability, MDPI, vol. 12(3), pages 1-22, February.
    3. Chiara Corbo & Lucrezia Lamastra & Ettore Capri, 2014. "From Environmental to Sustainability Programs: A Review of Sustainability Initiatives in the Italian Wine Sector," Sustainability, MDPI, vol. 6(4), pages 1-27, April.
    4. J.J. Brakus & B.H. Schmitt & L. Zarantonello, 2009. "Brand Experience: What Is It? How Do We Measure It? And Does It Affect Loyalty?," Post-Print hal-00799102, HAL.
    5. Isabelle Brun & Lova Rajaobelina & Line Ricard & Bilitis Berthiaume, 2017. "Impact of customer experience on loyalty: a multichannel examination," The Service Industries Journal, Taylor & Francis Journals, vol. 37(5-6), pages 317-340, April.
    6. Marialuisa Saviano & Primiano Di Nauta & Marta Maria Montella & Fabiana Sciarelli, 2018. "The Cultural Value of Protected Areas as Models of Sustainable Development," Sustainability, MDPI, vol. 10(5), pages 1-19, May.
    7. Monica Maria Coroș & Ana Monica Pop & Andrada Ioana Popa, 2019. "Vineyards and Wineries in Alba County, Romania towards Sustainable Business Development," Sustainability, MDPI, vol. 11(15), pages 1-39, July.
    8. Regina G. Schlüter & Juana Norrild, 2015. "Enotourism in Argentina: The Power of Wine to Promote a Region," Springer Books, in: Alexandre Panosso Netto & Luiz Gonzaga Godoi Trigo (ed.), Tourism in Latin America, edition 127, chapter 0, pages 71-84, Springer.
    9. Bruwer, Johan & Lesschaeve, Isabelle & Campbell, Benjamin L., 2012. "Consumption dynamics and demographics of Canadian wine consumers: Retailing insights from the tasting room channel," Journal of Retailing and Consumer Services, Elsevier, vol. 19(1), pages 45-58.
    10. Sneath, Julie Z. & Finney, R. Zachary & Close, Angeline Grace, 2005. "An IMC Approach to Event Marketing: The Effects of Sponsorship and Experience on Customer Attitudes," Journal of Advertising Research, Cambridge University Press, vol. 45(4), pages 373-381, December.
    11. Hollebeek, Linda D. & Macky, Keith, 2019. "Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications," Journal of Interactive Marketing, Elsevier, vol. 45(C), pages 27-41.
    12. Holbrook, Morris B & Hirschman, Elizabeth C, 1982. "The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 9(2), pages 132-140, September.
    13. William F. Maloney & Daniel Lederman, 2008. "In search of the Missing Resource Curse," Economía Journal, The Latin American and Caribbean Economic Association - LACEA, vol. 0(Fall 2008), pages 1-57, August.
    14. Piera Buonincontri & Alessandra Marasco & Haywantee Ramkissoon, 2017. "Visitors’ Experience, Place Attachment and Sustainable Behaviour at Cultural Heritage Sites: A Conceptual Framework," Sustainability, MDPI, vol. 9(7), pages 1-19, June.
    15. Privitera, Donatella, 2010. "Heritage and wine as tourist attractions in rural areas," 116th Seminar, October 27-30, 2010, Parma, Italy 95216, European Association of Agricultural Economists.
    16. Inmaculada Carrasco & Juan-Sebastián Castillo-Valero & Ana Pérez-Luño, 2019. "Wine Tourism and Wine Vacation as a Cultural and Creative Industry: The Case of the Bullas Wine Route," Innovation, Technology, and Knowledge Management, in: Marta Peris-Ortiz & Mayer Rainiero Cabrera-Flores & Arturo Serrano-Santoyo (ed.), Cultural and Creative Industries, chapter 0, pages 181-195, Springer.
    17. George Rossolatos, 2018. "Post-place branding as nomadic experiencing," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 14(4), pages 285-304, November.
    18. F. J. Cristófol & Gorka Zamarreño Aramendia & Jordi de-San-Eugenio-Vela, 2020. "Effects of Social Media on Enotourism. Two Cases Study: Okanagan Valley (Canada) and Somontano (Spain)," Sustainability, MDPI, vol. 12(17), pages 1-19, August.
    19. Tim Baird & C. Michael Hall & Pavel Castka, 2018. "New Zealand Winegrowers Attitudes and Behaviours towards Wine Tourism and Sustainable Winegrowing," Sustainability, MDPI, vol. 10(3), pages 1-23, March.
    20. Ma. Genoveva Millán Vázquez de la Torre & Emilio Morales-Fernández & María Sol Castro-Freire, 2012. "Turismo Del Vino: Una Aproximación A Las Buenas Prácticas," Turismo y Desarrollo Local, Servicios Académicos Intercontinentales SL, issue 12, June.
    21. Igor Trišić & Snežana Štetić & Donatella Privitera & Adrian Nedelcu, 2019. "Wine Routes in Vojvodina Province, Northern Serbia: A Tool for Sustainable Tourism Development," Sustainability, MDPI, vol. 12(1), pages 1-14, December.
    22. Hollebeek, Linda D. & Glynn, Mark S. & Brodie, Roderick J., 2014. "Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation," Journal of Interactive Marketing, Elsevier, vol. 28(2), pages 149-165.
    23. Hand, Michael S. & Martinez, Stephen W., 2010. "Just What Does Local Mean?," Choices: The Magazine of Food, Farm, and Resource Issues, Agricultural and Applied Economics Association, vol. 25(1), pages 1-4.
    24. Byrd, Erick T. & Canziani, Bonnie & (Jerrie) Hsieh, Yu-Chin & Debbage, Keith & Sonmez, Sevil, 2016. "Wine tourism: Motivating visitors through core and supplementary services," Tourism Management, Elsevier, vol. 52(C), pages 19-29.
    25. Neantro Saavedra-Rivano, 2012. "Geographical Indications and International Trade," Palgrave Macmillan Books, in: Louis Augustin-Jean & Hélène Ilbert & Neantro Saavedra-Rivano (ed.), Geographical Indications and International Agricultural Trade, chapter 1, pages 19-33, Palgrave Macmillan.
    26. Francesca Nocca, 2017. "The Role of Cultural Heritage in Sustainable Development: Multidimensional Indicators as Decision-Making Tool," Sustainability, MDPI, vol. 9(10), pages 1-28, October.
    27. Lela Khartishvili & Andreas Muhar & Thomas Dax & Ioseb Khelashvili, 2019. "Rural Tourism in Georgia in Transition: Challenges for Regional Sustainability," Sustainability, MDPI, vol. 11(2), pages 1-20, January.
    28. Shuangyu Xu & Carla Barbieri & Erin Seekamp, 2020. "Social Capital along Wine Trails: Spilling the Wine to Residents?," Sustainability, MDPI, vol. 12(4), pages 1-14, February.
    29. Fernandes, Teresa & Cruz, Mariana, 2016. "Dimensions and outcomes of experience quality in tourism: The case of Port wine cellars," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 371-379.
    30. Marta Maria Montella, 2017. "Wine Tourism and Sustainability: A Review," Sustainability, MDPI, vol. 9(1), pages 1-11, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elena Cruz-Ruiz & Gorka Zamarreño-Aramendia & Elena Ruiz-Romero de la Cruz, 2020. "Key Elements for the Design of a Wine Route. The Case of La Axarquía in Málaga (Spain)," Sustainability, MDPI, vol. 12(21), pages 1-19, November.
    2. Gorka Zamarreño-Aramendia & Elena Cruz-Ruiz & Elena Ruiz-Romero de la Cruz, 2021. "Sustainable Economy and Development of the Rural Territory: Proposal of Wine Tourism Itineraries in La Axarquía of Malaga (Spain)," Economies, MDPI, vol. 9(1), pages 1-21, March.
    3. Dessart, Laurence & Pitardi, Valentina, 2019. "How stories generate consumer engagement: An exploratory study," Journal of Business Research, Elsevier, vol. 104(C), pages 183-195.
    4. Waqas, Muhammad & Salleh, Noor Akma Mohd & Hamzah, Zalfa Laili, 2021. "Branded Content Experience in Social Media: Conceptualization, Scale Development, and Validation," Journal of Interactive Marketing, Elsevier, vol. 56(C), pages 106-120.
    5. Mahmoud Yasin & Lucia Porcu & Francisco Liébana-Cabanillas, 2019. "The Effect of Brand Experience on Customers’ Engagement Behavior within the Context of Online Brand Communities: The Impact on Intention to Forward Online Company-Generated Content," Sustainability, MDPI, vol. 11(17), pages 1-17, August.
    6. Khan, Imran & Hollebeek, Linda D. & Fatma, Mobin & Islam, Jamid Ul & Riivits-Arkonsuo, Iivi, 2020. "Customer experience and commitment in retailing: Does customer age matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    7. Rather, Raouf Ahmad & Hollebeek, Linda D., 2021. "Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    8. Muhammad Waqas & Zalfa Laili Binti Hamzah & Noor Akma Mohd Salleh, 2021. "Customer experience: a systematic literature review and consumer culture theory-based conceptualisation," Management Review Quarterly, Springer, vol. 71(1), pages 135-176, February.
    9. Helena Nobre & André Ferreira, 2017. "Gamification as a platform for brand co-creation experiences," Journal of Brand Management, Palgrave Macmillan, vol. 24(4), pages 349-361, August.
    10. Xi Chen & Chunlan Jiao & Ran Ji & Yu Li, 2021. "Examining Customer Motivation and Its Impact on Customer Engagement Behavior in Social Media: The Mediating Effect of Brand Experience," SAGE Open, , vol. 11(4), pages 21582440211, October.
    11. Islam, Jamid Ul & Hollebeek, Linda D. & Rahman, Zillur & Khan, Imran & Rasool, Aaleya, 2019. "Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 277-285.
    12. Igor Trišić & Snežana Štetić & Donatella Privitera & Adrian Nedelcu, 2019. "Wine Routes in Vojvodina Province, Northern Serbia: A Tool for Sustainable Tourism Development," Sustainability, MDPI, vol. 12(1), pages 1-14, December.
    13. Hollebeek, Linda D. & Clark, Moira K. & Andreassen, Tor W. & Sigurdsson, Valdimar & Smith, Dale, 2020. "Virtual reality through the customer journey: Framework and propositions," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    14. Pekovic, Sanja & Rolland, Sylvie, 2020. "Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
    15. Silvia Cachero-Martínez & Rodolfo Vázquez-Casielles, 2018. "Developing the Marketing Experience to Increase Shopping Time: The Moderating Effect of Visit Frequency," Administrative Sciences, MDPI, vol. 8(4), pages 1-21, November.
    16. Muhammad Waqas & Zalfa Laili Hamzah & Noor Akma Mohd Salleh, 2022. "Branded content experience in social media settings: a consumer culture theory perspective," Journal of Brand Management, Palgrave Macmillan, vol. 29(2), pages 225-240, March.
    17. Jérôme Lacoeuilhe & Selima Ben Mrad & Samy Belaïd & Maria Petrescu, 2017. "Are brand benefits perceived differently in less developed economies ? A scale development and validation," Post-Print hal-01672929, HAL.
    18. Flacandji, Michaël & Krey, Nina, 2020. "Remembering shopping experiences: The Shopping Experience Memory Scale," Journal of Business Research, Elsevier, vol. 107(C), pages 279-289.
    19. Husain, Rehan & Paul, Justin & Koles, Bernadett, 2022. "The role of brand experience, brand resonance and brand trust in luxury consumption," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    20. Fernandes, Teresa & Pinto, Teresa, 2019. "Relationship quality determinants and outcomes in retail banking services: The role of customer experience," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 30-41.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:6:p:3002-:d:513933. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.