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Managing Minds at Work: Development of a Digital Line Manager Training Program

Author

Listed:
  • Holly Blake

    (School of Health Sciences, University of Nottingham, Nottingham NG7 2HA, UK
    NIHR Nottingham Biomedical Research Centre, Nottingham NG7 2UH, UK)

  • Benjamin Vaughan

    (Institute of Mental Health, Nottinghamshire Healthcare NHS Trust, Nottingham NG3 6AA, UK)

  • Craig Bartle

    (Institute of Mental Health, Nottinghamshire Healthcare NHS Trust, Nottingham NG3 6AA, UK)

  • Jo Yarker

    (Birkbeck, University of London, London WC1H 0PD, UK)

  • Fehmidah Munir

    (School of Sport, Exercise & Health Sciences, Loughborough University, Loughborough LE11 3TU, UK)

  • Steven Marwaha

    (Institute for Mental Health, University of Birmingham, Birmingham B15 2TT, UK)

  • Guy Daly

    (Office of the Provost, The British University in Egypt, El Sherouk City 11837, Cairo, Egypt
    Faculty of Health and Life Sciences, Coventry University, Coventry CV1 5FB, UK)

  • Sean Russell

    (Thrive at Work, West Midlands Combined Authority, Birmingham B19 3SD, UK)

  • Caroline Meyer

    (Executive Office, Warwick University, Coventry CV4 7AL, UK)

  • Juliet Hassard

    (School of Medicine, University of Nottingham Jubilee Campus, Nottingham NG8 1BB, UK)

  • Louise Thomson

    (Institute of Mental Health, Nottinghamshire Healthcare NHS Trust, Nottingham NG3 6AA, UK
    School of Medicine, University of Nottingham Jubilee Campus, Nottingham NG8 1BB, UK)

Abstract
Mental ill-health is the leading cause of sickness absence, creating a high economic burden. Workplace interventions aimed at supporting employers in the prevention of mental ill-health in the workforce are urgently required. Managing Minds at Work is a digital intervention aimed at supporting line managers in promoting better mental health at work through a preventative approach. This intervention was developed as part of the Mental Health and Productivity Pilot, a wider initiative aimed at supporting employers across the Midlands region of the United Kingdom to improve the future of workplace mental health and wellbeing. The aim of the study is to describe the design and development of the Managing Minds at Work digital training program, prior to feasibility testing. We adopted a collaborative participatory design involving co-design (users as partners) and principles of user-centred design (pilot and usability testing). An agile methodology was used to co-create intervention content with a stakeholder virtual community of practice. Development processes were mapped to core elements of the Medical Research Council (MRC) framework for developing and evaluating complex interventions. The program covers five broad areas: (i) promoting self-care techniques among line managers; (ii) designing work to prevent work-related stress; (iii) management competencies to prevent and reduce stress; (iv) having conversations with employees about mental health; (v) building a psychologically safe work environment. It was considered by stakeholders to be appropriate for any type of organization, irrespective of their size or resources. Pilot and usability testing ( n = 37 surveys) aligned with the Technology Acceptance Model (TAM) demonstrated that the program was perceived to be useful, relevant, and easy to use by managers across sectors, organization types, and sizes. We identified positive impacts on manager attitudes and behavioral intentions related to preventing mental ill-health and promoting good mental wellbeing at work. The next step is to explore the feasibility and acceptability of Managing Minds at Work with line managers in diverse employment settings.

Suggested Citation

  • Holly Blake & Benjamin Vaughan & Craig Bartle & Jo Yarker & Fehmidah Munir & Steven Marwaha & Guy Daly & Sean Russell & Caroline Meyer & Juliet Hassard & Louise Thomson, 2022. "Managing Minds at Work: Development of a Digital Line Manager Training Program," IJERPH, MDPI, vol. 19(13), pages 1-19, June.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:13:p:8006-:d:852098
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    References listed on IDEAS

    as
    1. Holly Blake & Fiona Bermingham & Graham Johnson & Andrew Tabner, 2020. "Mitigating the Psychological Impact of COVID-19 on Healthcare Workers: A Digital Learning Package," IJERPH, MDPI, vol. 17(9), pages 1-15, April.
    2. Julio Torales & Marcelo O’Higgins & João Mauricio Castaldelli-Maia & Antonio Ventriglio, 2020. "The outbreak of COVID-19 coronavirus and its impact on global mental health," International Journal of Social Psychiatry, , vol. 66(4), pages 317-320, June.
    3. Patricia Gray & Sipho Senabe & Nisha Naicker & Spo Kgalamono & Annalee Yassi & Jerry M. Spiegel, 2019. "Workplace-Based Organizational Interventions Promoting Mental Health and Happiness among Healthcare Workers: A Realist Review," IJERPH, MDPI, vol. 16(22), pages 1-22, November.
    4. Dana Rad & Gavril Rad, 2021. "Theory of Change in Digital Behavior Change Interventions (Dbcis) And Community-Based Change Initiatives - A General Framework," Technium Social Sciences Journal, Technium Science, vol. 21(1), pages 554-569, July.
    5. Holly Blake & Sarah Somerset & Catrin Evans, 2020. "Development and Fidelity Testing of the Test@Work Digital Toolkit for Employers on Workplace Health Checks and Opt-In HIV Testing," IJERPH, MDPI, vol. 17(1), pages 1-15, January.
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    1. Holly Blake & Emma J. Adams & Wendy J. Chaplin & Lucy Morris & Ikra Mahmood & Michael G. Taylor & Gillian Langmack & Lydia Jones & Philip Miller & Frank Coffey, 2023. "Alcohol Prevention in Urgent and Emergency Care (APUEC): Development and Evaluation of Workforce Digital Training on Screening, Brief Intervention, and Referral for Treatment," IJERPH, MDPI, vol. 20(22), pages 1-24, November.

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