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Intelligent cathedrals: Using augmented reality, virtual reality, and artificial intelligence to provide an intense cultural, historical, and religious visitor experience

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  • Allal-Chérif, Oihab
Abstract
It is no longer possible to enter the Notre-Dame cathedral in Paris, the most visited monument in the world, since its fire on April 15, 2019. The COVID-19 pandemic has made tourism impossible for months and very difficult for years. However, virtual tours using immersive reality headsets provide a new alternative. This article studies how cathedrals can benefit from augmented and virtual reality and artificial intelligence to provide an intense cultural, historical, and religious experience for its visitors. A multiple case study is carried out in three cathedrals: Notre-Dame de Paris, France; the Cathedral Church of Saint Peter in Exeter, England; and the Catedral de Santa María de la Sede in Seville, Spain. The findings show how immersive technologies can be used to preserve cathedrals and allow visitors to access the inaccessible from the comfort of their homes, to follow their desires, including the impossible and the forbidden, resulting in a deep spiritual experience and a perception of the virtual as being at least as powerful as that of the real.

Suggested Citation

  • Allal-Chérif, Oihab, 2022. "Intelligent cathedrals: Using augmented reality, virtual reality, and artificial intelligence to provide an intense cultural, historical, and religious visitor experience," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    • Handle: RePEc:eee:tefoso:v:178:y:2022:i:c:s0040162522001366
    DOI: 10.1016/j.techfore.2022.121604
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    References listed on IDEAS

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    1. Gombault, Anne & Allal-Chérif, Oihab & Décamps, Aurélien, 2016. "ICT adoption in heritage organizations: Crossing the chasm," Journal of Business Research, Elsevier, vol. 69(11), pages 5135-5140.
    2. Škare, Marinko & Soriano, Domingo Riberio & Porada-Rochoń, Małgorzata, 2021. "Impact of COVID-19 on the travel and tourism industry," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    3. Seokho Han & Ji-Hwan Yoon & Jookyung Kwon, 2021. "Impact of Experiential Value of Augmented Reality: The Context of Heritage Tourism," Sustainability, MDPI, vol. 13(8), pages 1-13, April.
    4. Huang, Tseng-Lung & Liu, Ben S.C., 2021. "Augmented reality is human-like: How the humanizing experience inspires destination brand love," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    5. Oihab Allal-Chérif & Marc Bidan & Mohamed Makhlouf, 2016. "Using serious games to manage knowledge and competencies: The seven-step development process," Information Systems Frontiers, Springer, vol. 18(6), pages 1153-1163, December.
    6. Allal-Chérif, Oihab & Makhlouf, Mohamed, 2016. "Using serious games to manage knowledge: The SECI model perspective," Journal of Business Research, Elsevier, vol. 69(5), pages 1539-1543.
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    Cited by:

    1. Yogesh K. Dwivedi & A. Sharma & Nripendra P. Rana & M. Giannakis & P. Goel & Vincent Dutot, 2023. "Evolution of Artificial Intelligence Research in Technological Forecasting and Social Change: Research Topics, Trends, and Future Directions," Post-Print hal-04292607, HAL.

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