[go: up one dir, main page]
IDEAS home Printed from https://ideas.repec.org/a/bla/labour/v23y2009i4p589-607.html
   My bibliography  Save this article

Are More Competent Workers More Satisfied?

Author

Listed:
  • Andries De Grip
  • Inge Sieben
  • Fred Stevens
Abstract
. In this paper, we analyse the relationship between workers' competencies and their job satisfaction in the context of dual (i.e. vocational versus communicative) skill demands. We analyse the effects of workers' competencies on their overall, intrinsic, and extrinsic job satisfaction. We focus on pharmacy assistants who need both pharmaceutical and communicative competencies in their work. Results from a linked employer–employee survey show that assistants with more communicative competencies are more satisfied with their job, whereas assistants with more pharmaceutical competencies are not more satisfied than the less competent assistants. In addition, workers who perform tasks below their level of competence are more dissatisfied with both their remuneration and career prospects and the content of their job as such, than were other workers. Our results indicate that the demand shift from vocational towards communication skills, which occurs in many professions, can affect the job satisfaction of the most competent workers.

Suggested Citation

  • Andries De Grip & Inge Sieben & Fred Stevens, 2009. "Are More Competent Workers More Satisfied?," LABOUR, CEIS, vol. 23(4), pages 589-607, December.
    • Handle: RePEc:bla:labour:v:23:y:2009:i:4:p:589-607
    DOI: 10.1111/j.1467-9914.2009.00463.x
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/j.1467-9914.2009.00463.x
    Download Restriction: no
    File URL: https://libkey.io/10.1111/j.1467-9914.2009.00463.x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Duncan Gallie & Alan Felstead & Francis Green, 2004. "Changing Patterns of Task Discretion in Britain," Work, Employment & Society, British Sociological Association, vol. 18(2), pages 243-266, June.
    2. Clark, Andrew E. & Oswald, Andrew J., 1996. "Satisfaction and comparison income," Journal of Public Economics, Elsevier, vol. 61(3), pages 359-381, September.
    3. Bryson, Alex & Dale-Olsen, Harald & Barth, Erling, 2009. "How does innovation affect worker well-being?," LSE Research Online Documents on Economics 27781, London School of Economics and Political Science, LSE Library.
    4. P. J. Sloane & H. Williams, 2000. "Job Satisfaction, Comparison Earnings, and Gender," LABOUR, CEIS, vol. 14(3), pages 473-502, September.
    5. Giorgio Di Pietro & Peter Urwin, 2006. "Education and skills mismatch in the Italian graduate labour market," Applied Economics, Taylor & Francis Journals, vol. 38(1), pages 79-93.
    6. Hersch, Joni, 1991. "Education Match and Job Match," The Review of Economics and Statistics, MIT Press, vol. 73(1), pages 140-144, February.
    7. Liu, Chi-Ming & Chien, Ching-Wen & Chou, Pesus & Liu, Jorn-Hon & Chen, Victor Tze-Kai & Wei, Jeng & Kuo, Ying-Yu & Lang, Hui-Chu, 2005. "An analysis of job satisfaction among physician assistants in Taiwan," Health Policy, Elsevier, vol. 73(1), pages 66-77, July.
    8. Andrew E. Clark, 1996. "Job Satisfaction in Britain," British Journal of Industrial Relations, London School of Economics, vol. 34(2), pages 189-217, June.
    9. repec:bla:kyklos:v:53:y:2000:i:2:p:135-52 is not listed on IDEAS
    10. Michael Demoussis & Nicholas Giannakopoulos, 2007. "Exploring Job Satisfaction in Private and Public Employment: Empirical Evidence from Greece," LABOUR, CEIS, vol. 21(2), pages 333-359, June.
    11. Alfonso Sousa‐Poza & Andrés A. Sousa‐Poza, 2000. "Taking Another Look at the Gender/Job‐Satisfaction Paradox," Kyklos, Wiley Blackwell, vol. 53(2), pages 135-152, May.
    12. de Grip, A. & Hensen, M.M. & Sieben, I.J.P., 2003. "De arbeidsmarkt voor apothekersassistenten tot 2010: een toekomstverkenning," ROA Report 006, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    13. Michael Rose, 2003. "Good Deal, Bad Deal? Job Satisfaction in Occupations," Work, Employment & Society, British Sociological Association, vol. 17(3), pages 503-530, September.
    14. Shields, Michael A. & Ward, Melanie, 2001. "Improving nurse retention in the National Health Service in England: the impact of job satisfaction on intentions to quit," Journal of Health Economics, Elsevier, vol. 20(5), pages 677-701, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lukasz Wiechetek & Nada Trunk Sirca, 2014. "Entrepreneurs’ Expectations and Students’ Competencies According to the First Stage of the Synergy Project Evaluation," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 3(1), pages 101-123.
    2. Yong-Sun Chang & Jian Hui Guo & Joel M. Evans, 2023. "Flexible but stable: the mediated influence of an organization’s culture on performance," Asian Business & Management, Palgrave Macmillan, vol. 22(1), pages 463-492, February.
    3. Catherine Béduwé & Jean-François Giret, 2011. "Mismatch of vocational graduates : what penalty on French labour market," Post-Print halshs-00738007, HAL.
    4. Romina Gambacorta & Maria Iannario, 2012. "Statistical models for measuring job satisfaction," Temi di discussione (Economic working papers) 852, Bank of Italy, Economic Research and International Relations Area.
    5. Zaid Alfayad & Lily Suriani Mohd Arif, 2017. "Employee Voice and Job Satisfaction: An Application of Herzberg's Two-factor Theory," International Review of Management and Marketing, Econjournals, vol. 7(1), pages 150-156.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vicente Royuela & Jordi Suriñach, 2013. "Quality of Work and Aggregate Productivity," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(1), pages 37-66, August.
    2. Simona Iammarino & Elisabetta Marinelli & Elisabetta Marinelli, 2011. "Is the Grass Greener on the other Side of the Fence? Graduate Mobility and Job Satisfaction in Italy," Environment and Planning A, , vol. 43(11), pages 2761-2777, November.
    3. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2021. "How Gender-Based Disparities affect Women’s Job Satisfaction? Evidence from Euro-Area," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 156(1), pages 137-165, July.
    4. de Grip, A. & Sieben, I.J.P. & Stevens, F.C.J., 2006. "Vocational versus communicative competencies as predictors of job satisfaction : pharmacy assistants at the interface of professional and commercial work," ROA Research Memorandum 3E, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    5. Anthea Long, 2005. "Happily Ever After? A Study of Job Satisfaction in Australia," The Economic Record, The Economic Society of Australia, vol. 81(255), pages 303-321, December.
    6. Getinet A. Haile, 2015. "Workplace Job Satisfaction in Britain: Evidence from Linked Employer–Employee Data," LABOUR, CEIS, vol. 29(3), pages 225-242, September.
    7. Joni Hersch & Jean Xiao, 2016. "Sex, Race, and Job Satisfaction Among Highly Educated Workers," Southern Economic Journal, John Wiley & Sons, vol. 83(1), pages 1-24, July.
    8. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2021. "Labor Market Precarity Shapes Perception of the Public Sector in the Eurozone," SAGE Open, , vol. 11(3), pages 21582440211, August.
    9. Luis Diaz-Serrano & Jose A. Cabral Vieira, 2005. "Low-pay higher pay and job satisfaction within the European Union: empirical evidence from fourteen countries," Economics Department Working Paper Series n1560405, Department of Economics, National University of Ireland - Maynooth.
    10. Romina Gambacorta & Maria Iannario, 2013. "Measuring Job Satisfaction with CUB Models," LABOUR, CEIS, vol. 27(2), pages 198-224, June.
    11. A. Sousa-Poza & A. A. Sousa-Poza, 2003. "Gender differences in job satisfaction in Great Britain, 1991-2000: permanent or transitory?," Applied Economics Letters, Taylor & Francis Journals, vol. 10(11), pages 691-694.
    12. Grip Andries de & Sieben Inge & Stevens Fred, 2006. "Vocational Versus Communicative Competencies as Predictors of Job Satisfaction," ROA Research Memorandum 004, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    13. Perugini, Cristiano & Vladisavljević, Marko, 2019. "Gender inequality and the gender-job satisfaction paradox in Europe," Labour Economics, Elsevier, vol. 60(C), pages 129-147.
    14. Fabra, M. Eugenia & Camisón, Cesar, 2009. "Direct and indirect effects of education on job satisfaction: A structural equation model for the Spanish case," Economics of Education Review, Elsevier, vol. 28(5), pages 600-610, October.
    15. Asiedu, Kofi Fred & Folmer, Henk, 2007. "Does Privatization Improve Job Satisfaction? The Case of Ghana," World Development, Elsevier, vol. 35(10), pages 1779-1795, October.
    16. Adolfo Cosme Fernández & Nuria Sánchez, 2020. "Once in the Public Sector, Do Differences in Job Satisfaction by Sex Disappear?," Hacienda Pública Española / Review of Public Economics, IEF, vol. 234(3), pages 75-104, September.
    17. Lutz C. Kaiser, 2005. "Gender-Job Satisfaction Differences across Europe: An Indicator for Labor Market Modernization," Discussion Papers of DIW Berlin 537, DIW Berlin, German Institute for Economic Research.
    18. Kaiser, Lutz C., 2005. "Gender-Job Satisfaction Differences across Europe: An Indicator for Labor Market Modernization," IZA Discussion Papers 1876, Institute of Labor Economics (IZA).
    19. Joan Torrent-Sellens & Jackeline Velazco-Portocarrero & Clara Viñas-Bardolet, 2018. "Knowledge-Based Work and Job Satisfaction: Evidence from Spain," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(2), pages 575-612, June.
    20. Gennaro Punzo & Rosalia Castellano & Mirko Buonocore, 2018. "Job Satisfaction in the “Big Four” of Europe: Reasoning Between Feeling and Uncertainty Through CUB Models," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(1), pages 205-236, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:labour:v:23:y:2009:i:4:p:589-607. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://edirc.repec.org/data/csrotit.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.