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A service-based systems view of cultural heritage

Author

Listed:
  • Barile, Sergio
  • Montella, Massimo
  • Saviano, Marialuisa
Abstract
The paper draws attention to an anthropological, rather than idealistic, concept of culture to overcome a traditional 'Goods-Dominant' logic, which is especially persistent in Italy and limits the use of cultural heritage, and to broaden the range of value and enhance the merit quality that can be found within the current international vision of cultural heritage as service. To this aims, it proposes a conceptual framework that, through the lens of the Viable Systems Approach, integrates the Service-Dominant logic, the Many-to-many and the Service Science proposals for addressing the change in perspective from a reductionist, goods-based to a servicebased systems management approach. On the basis of this integrated perspective, synthesis schemes are devised to represent the evolutionary pathway that has led to a service logic and a cultural heritage territorial system governance model, which can be adopted to pursue the enhancement of Italian cultural heritage and the valorization of its peculiarities.

Suggested Citation

  • Barile, Sergio & Montella, Massimo & Saviano, Marialuisa, 2012. "A service-based systems view of cultural heritage," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 5(2), pages 106-136.
  • Handle: RePEc:zbw:fubjbm:66006
    as

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    File URL: https://www.econstor.eu/bitstream/10419/66006/1/727049828.pdf
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    References listed on IDEAS

    as
    1. Xavier Greffe, 1999. "La gestion du patrimoine culturel," Post-Print halshs-00272092, HAL.
    2. Towse,Ruth, 2010. "A Textbook of Cultural Economics," Cambridge Books, Cambridge University Press, number 9780521888721, June.
    3. V.A. Ginsburgh & D. Throsby (ed.), 2006. "Handbook of the Economics of Art and Culture," Handbook of the Economics of Art and Culture, Elsevier, edition 1, volume 1, number 1, December.
    4. Arash Golnam & Gil Regev & Alain Wegmann, 2011. "A Modeling Framework for Analyzing the Viability of Service Systems," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 2(3), pages 51-64, July.
    5. Victor Ginsburgh & David Throsby, 2006. "Handbook of the economics of art and culture," ULB Institutional Repository 2013/1673, ULB -- Universite Libre de Bruxelles.
    6. Towse,Ruth, 2010. "A Textbook of Cultural Economics," Cambridge Books, Cambridge University Press, number 9780521717021, June.
    7. Xavier Greffe, 1999. "La gestion du patrimoine culturel," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-00272092, HAL.
    8. Heilbrun,James & Gray,Charles M., 2001. "The Economics of Art and Culture," Cambridge Books, Cambridge University Press, number 9780521637121.
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    Cited by:

    1. Marialuisa Saviano & Primiano Di Nauta & Marta Maria Montella & Fabiana Sciarelli, 2018. "The Cultural Value of Protected Areas as Models of Sustainable Development," Sustainability, MDPI, vol. 10(5), pages 1-19, May.
    2. Kalliopi Fouseki & Lorika Hisari & Xinqiao Dong & Chiara Bonacchi & Elizabeth Robson & Elisa Broccoli & Torgrim Sneve Guttormsen & Michele Nucciotti & Sharon Shieh, 2023. "Unpacking the Dynamics of Urban Transformation in Heritage Places through ‘Critical System Dynamics’: The Case of Beresford Square, Woolwich," Land, MDPI, vol. 12(11), pages 1-22, November.
    3. Iandolo, Francesca & Fulco, Irene & Bassano, Clara & D’Amore, Raffaele, 2019. "Managing a tourism destination as a viable complex system. The case of Arbatax Park," Land Use Policy, Elsevier, vol. 84(C), pages 21-30.
    4. D’Arco, Mario & Lo Presti, Letizia & Marino, Vittoria & Maggiore, Giulio, 2021. "Is sustainable tourism a goal that came true? The Italian experience of the Cilento and Vallo di Diano National Park," Land Use Policy, Elsevier, vol. 101(C).
    5. Saviano, Marialuisa & Di Nauta, Primiano & Montella, Marta Maria & Sciarelli, Fabiana, 2018. "Managing protected areas as cultural landscapes: The case of the Alta Murgia National Park in Italy," Land Use Policy, Elsevier, vol. 76(C), pages 290-299.

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