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A novel deep learning model based on convolutional neural networks for employee churn prediction

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  • Ebru Pekel Ozmen
  • Tuncay Ozcan
Abstract
Employees are one of the most important resources of a company. The churn of valuable employees significantly affects a company's performance. The design of systems that predict employee churn is critical importance for companies. At this point, machine learning algorithms offer important opportunities for the diagnosis of employee churn. Nowadays, traditional classification algorithms have been replaced by deep learning models. In this study, firstly, a convolutional neural network (CNN) model was applied on a numerical data set for employee churn prediction in retailing. Later, because the data loss is too much in data transformations, a new hybrid extended convolutional decision tree model (ECDT) was proposed by improving the CNN algorithm. Finally, a novel model (ECDT‐GRID) was developed by applying grid search optimization to improve the classification accuracy of ECDT. Numerical results showed that the developed ECDT‐GRID model outperformed the CNN and ECDT models and basic classification algorithms in terms of classification accuracy, and this model provided an efficient methodology for prediction of employee churn.

Suggested Citation

  • Ebru Pekel Ozmen & Tuncay Ozcan, 2022. "A novel deep learning model based on convolutional neural networks for employee churn prediction," Journal of Forecasting, John Wiley & Sons, Ltd., vol. 41(3), pages 539-550, April.
    • Handle: RePEc:wly:jforec:v:41:y:2022:i:3:p:539-550
    DOI: 10.1002/for.2827
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    References listed on IDEAS

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    Cited by:

    1. Liu, Zhenkun & Jiang, Ping & De Bock, Koen W. & Wang, Jianzhou & Zhang, Lifang & Niu, Xinsong, 2024. "Extreme gradient boosting trees with efficient Bayesian optimization for profit-driven customer churn prediction," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    2. Qifa Xu & Zezhou Wang & Cuixia Jiang & Yezheng Liu, 2023. "Deep learning on mixed frequency data," Journal of Forecasting, John Wiley & Sons, Ltd., vol. 42(8), pages 2099-2120, December.

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