[go: up one dir, main page]

IDEAS home Printed from https://ideas.repec.org/a/tkp/ijsrsy/v2y2013i2p131-148.html
   My bibliography  Save this article

The Competitiveness and Balanced Scorecard of Health Care Companies

Author

Listed:
  • Inese Mavlutova

    (BA School of Business and Finance, Latvia)

  • Santa Babauska

    (BA School of Business and Finance, Latvia)

Abstract
Purpose – To do the research of competitiveness, balanced scorecard theoretical aspects, to indicate how balanced scorecard concept can increase competitiveness of private health care companies in Latvia. Design/methodology/approach – Research methodology includes the analysis of theoretical background and two survey data about private health care companies in Latvia. Findings – Globally recognized is the balanced scorecard concept. Latvian health care companies are not using in evaluation all of the main indicators influencing the company’s competitiveness and they do not group them into four perspectives of balanced scorecard for analyzing health care companies, as well as by evaluating the factors which are significant for patients in choosing the health care company. Price level, quality of health care services and the company’s images in Latvia are significant factors that can influence the health care company’s competitiveness not only in the local markets, but in global ones as well. Originality/value – The paper combines the research of competitiveness and balanced scorecard. Competition on value is crucial for health care companies, because they have to take into account the immaterial value – patient’s health.

Suggested Citation

  • Inese Mavlutova & Santa Babauska, 2013. "The Competitiveness and Balanced Scorecard of Health Care Companies," International Journal of Synergy and Research, ToKnowPress, vol. 2(2), pages 131-148.
  • Handle: RePEc:tkp:ijsrsy:v:2:y:2013:i:2:p:131-148
    as

    Download full text from publisher

    File URL: http://www.toknowpress.net/ISSN/2083-0025/vol_2_no_2_pap_4_The_competitiveness.pdf
    File Function: full text in English
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Simona Catalina Stefan & Ion Popa & Cosmin Octavian Dobrin, 2016. "Towards a Model of Sustainable Competitiveness of Health Organizations," Sustainability, MDPI, vol. 8(5), pages 1-15, May.
    2. David Naranjo-Gil & María Jesús Sánchez-Expósito & Laura Gómez-Ruiz, 2016. "Traditional vs. Contemporary Management Control Practices for Developing Public Health Policies," IJERPH, MDPI, vol. 13(7), pages 1-13, July.
    3. Ana Alexandra OLARIU & Ștefan Cătălin POPA & Andreea BREAZU & Cătălina Florentina POPA, 2023. "Organizational Performance In The Public And Private Sectors In Romania: The Balanced Scorecard Perspective," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 15(2), pages 17-28, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:tkp:ijsrsy:v:2:y:2013:i:2:p:131-148. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Maks Jezovnik (email available below). General contact details of provider: http://www.toknowpress.net/journals .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.