[go: up one dir, main page]
IDEAS home Printed from https://ideas.repec.org/a/taf/tjisxx/v23y2014i1p36-50.html
   My bibliography  Save this article

Users' willingness to pay for web identity management systems

Author

Listed:
  • Heiko Roßnagel
  • Jan Zibuschka
  • Oliver Hinz
  • Jan Muntermann
Abstract
Electronic services such as virtual communities or electronic commerce demand user authentication. Several more or less successful federated identity management systems have emerged to support authentication across diverse service domains in recent years. In this paper, we explore the determinants for success and failure of such systems with a focus on Germany representing one of the largest markets in Europe. To achieve this goal, we analyze the preferences and willingness to pay of prospective users by conducting a choice-based conjoint analysis. Our results indicate that users prefer simple systems where an intermediary takes care of their data. An additional market analyses confirms these findings and contradicts the assumptions of many researchers, especially in the fields of engineering and computer science, supporting systems with higher and higher levels of privacy and security.

Suggested Citation

  • Heiko Roßnagel & Jan Zibuschka & Oliver Hinz & Jan Muntermann, 2014. "Users' willingness to pay for web identity management systems," European Journal of Information Systems, Taylor & Francis Journals, vol. 23(1), pages 36-50, January.
    • Handle: RePEc:taf:tjisxx:v:23:y:2014:i:1:p:36-50
    DOI: 10.1057/ejis.2013.33
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1057/ejis.2013.33
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/ejis.2013.33?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tjisxx:v:23:y:2014:i:1:p:36-50. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tjis .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.