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Coping with COVID-19: Does Management Make Firms More Resilient ?

Author

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  • Grover,Arti Goswami
  • Karplus,Valerie Jean
Abstract
The spread of COVID-19 has disrupted firm operations on a global scale. Using a comprehensive data set that observes over 3,000 firms in 16 countries, including several developing countries, shortly before and after the pandemic, we relate firms’ structured management practices to post-COIVD-19 outcomes, and report four main findings. First, structured management practices are associated with more limited downside impacts of the crisis on firm sales and survival in manufacturing but not in services. Better managed manufacturing firms, on average, experience a smaller reduction in sales. Second, in both manufacturing and services, structured management practice scores are correlated with a firm’s ability to adjust or convert product mix and shift to online work arrangements. Third, management scores are not correlated with firm’s ability to adjust on employment margins. Fourth, the resilience of better managed firms is related primarily to incentive practices and is uncorrelated with operations or targeting practices. Monitoring practice scores show a modest correlation with a firm’s ability to switch to remote work arrangements.

Suggested Citation

  • Grover,Arti Goswami & Karplus,Valerie Jean, 2021. "Coping with COVID-19: Does Management Make Firms More Resilient ?," Policy Research Working Paper Series 9514, The World Bank.
    • Handle: RePEc:wbk:wbrwps:9514
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    References listed on IDEAS

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    2. Barbakadze, I., 2023. "With a Little Help from My Friend: Political Connections and Allocation of COVID-19 Aid," Cambridge Working Papers in Economics 2355, Faculty of Economics, University of Cambridge.
    3. Constantinescu,Ileana Cristina & Fernandes,Ana Margarida & Grover,Arti Goswami & Poupakis,Stavros & Reyes Ortega,Santiago, 2022. "Globally Engaged Firms in the COVID-19 Crisis," Policy Research Working Paper Series 9991, The World Bank.
    4. Cirera,Xavier & Vargas Da Cruz,Marcio Jose & Grover,Arti Goswami & Iacovone,Leonardo & Medvedev,Denis & Pereira Lopez,Mariana De La Paz & Reyes,Santiago, 2021. "Firm Recovery during COVID-19 : Six Stylized Facts," Policy Research Working Paper Series 9810, The World Bank.
    5. Benedikt Janzen & Doina Maria Radulescu, 2021. "Effects of Covid-19 Related Government Response Stringency and Support Policies: Evidence from European Firms," CESifo Working Paper Series 9116, CESifo.
    6. Janzen, Benedikt & Radulescu, Doina, 2022. "Effects of COVID-19 related government response stringency and support policies: Evidence from European firms," Economic Analysis and Policy, Elsevier, vol. 76(C), pages 129-145.

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