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Exploring behavioral transfer from knowledge seeking to knowledge contributing: The mediating role of intrinsic motivation

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  • Yalan Yan
  • Robert M. Davison
Abstract
Knowledge contributing has long been identified as a bottleneck in knowledge management since individuals tend to believe that their contributing would not be worth the effort, given high levels of expectation to receive some value in return. Self‐perception theory posits that individuals come to “know” their own internal beliefs by inferring them partially from observations of their own overt behavior. Building on self‐perception theory and adhering to the principle that the relationship between behavior and beliefs is one of mutual influence, we develop a research model to explore the behavioral transfer from knowledge seeking to knowledge contributing and consider the mediating effect of intrinsic motivation. Data collected from 430 users of Web 2.0 applications were used to test the model. The mediating role of intrinsic motivation between knowledge seeking and knowledge contributing is confirmed. These findings and their implications for theory and practice are discussed.

Suggested Citation

  • Yalan Yan & Robert M. Davison, 2013. "Exploring behavioral transfer from knowledge seeking to knowledge contributing: The mediating role of intrinsic motivation," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 64(6), pages 1144-1157, June.
    • Handle: RePEc:bla:jamist:v:64:y:2013:i:6:p:1144-1157
    DOI: 10.1002/asi.22820
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    Cited by:

    1. Afful-Dadzie, Eric & Lartey, Samuel Odame & Clottey, David Nii Klote, 2022. "Agricultural information systems acceptance and continuance in rural communities: A consumption values perspective," Technology in Society, Elsevier, vol. 68(C).
    2. Ying Zhou & Sameer Kumar & Fumitaka Furuoka, 2024. "Enhancing customer value co-creation and stickiness in social commerce: integrating PLS-SEM and NCA for deeper insights into customer-to-customer dynamics," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
    3. An, Myoung-a & Han, Sang-Lin, 2020. "Effects of experiential motivation and customer engagement on customer value creation: Analysis of psychological process in the experience-based retail environment," Journal of Business Research, Elsevier, vol. 120(C), pages 389-397.
    4. Wang, Nan & Wang, Liya & Ma, Zhenzhong & Wang, Shouyang, 2022. "From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    5. Hindah Mustika & Anis Eliyana & Tri Siwi Agustina & Aisha Anwar, 2022. "Testing the Determining Factors of Knowledge Sharing Behavior," SAGE Open, , vol. 12(1), pages 21582440221, February.
    6. Wenen Chen & Qian Zheng & Changyong Liang & Yuguang Xie & Dongxiao Gu, 2020. "Factors Influencing College Students’ Mental Health Promotion: The Mediating Effect of Online Mental Health Information Seeking," IJERPH, MDPI, vol. 17(13), pages 1-17, July.
    7. Fengjiao Zhang & Hong Zhang & Sumeet Gupta, 2023. "Investor participation in reward-based crowdfunding: impacts of entrepreneur efforts, platform characteristics, and perceived value," Information Technology and Management, Springer, vol. 24(1), pages 19-36, March.
    8. Junjie Zhou & Tingting Fan, 2019. "Understanding the Factors Influencing Patient E-Health Literacy in Online Health Communities (OHCs): A Social Cognitive Theory Perspective," IJERPH, MDPI, vol. 16(14), pages 1-12, July.
    9. Jingfang Liu & Yu Zeng, 2024. "Exploring user interaction patterns in an online physician interactive community based on exponential random graph models," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-9, December.
    10. Pee, L.G. & Lee, J., 2015. "Intrinsically motivating employees’ online knowledge sharing: Understanding the effects of job design," International Journal of Information Management, Elsevier, vol. 35(6), pages 679-690.
    11. Jiaqi Xu & Xiaofei Tang & En-Chung Chang & Haoyu Peng, 2024. "Working with AI: the impact of organizational intelligent service strategy on employees’ perception of career achievement," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-20, December.

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