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H2O.ai Use Cases at

COMMONWEALTH BANK OF AUSTRALIA

40+

Teams

1k+

Models in Production

1B+

Data Assets

quotation mark

Over the last year we have distributed 100 H2O.ai licences throughout the bank across more than 10 business units, with more than 20 uses cases either in production or soon to be. We are using H2O’s capability to transform CBA into an AI-leading bank to make document processing easier, faster and more accurate.”

Dr Andrew McMullan, Chief Data & Analytics Officer
Commonwealth Bank of Australia

1000 ML

Models in Production

1,000+

People using H2O.ai

170%

Uplift in Engagement with Next Best Offer

35%

Uplift on Fraud Detection

$500M

Benefits delivered back to customers

10x

Productivity uplift for datascientists using Driverless AI license (AutoML)

$100M+

In Scam Reduction in First Half FY24

Becoming a customer obsessed AI-driven organization
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Real Time Fraud Detection
cba mobile phone screenshot "next 7 days $874 estimated" bills listed below cba mobile phone screenshot "next 7 days $874 estimated" bills listed below
Bills Sense
cba mobile phone screenshot "Claim the NSW Gas Rebate (retail)" cba mobile phone screenshot "Claim the NSW Gas Rebate (retail)"
Benefits Finder
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Natural Disaster Support
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Transaction Abuse Monitoring