Talk:Serco

This article is rated Start-class on Wikipedia's content assessment scale. It is of interest to the following WikiProjects:

Companies This article is within the scope of WikiProject Companies, a collaborative effort to improve the coverage of companies on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.CompaniesWikipedia:WikiProject CompaniesTemplate:WikiProject Companiescompany articles ??? This article has not yet received a rating on the project's importance scale. WikiProject Companies To-do: Here are some tasks awaiting attention: Article requests : Wikipedia:Requested articles/Business and economics/Companies Assess : Category:Unassessed company articles Copyedit : Category:Company articles needing attention Infobox : Category:Company articles needing infoboxes Maintain : Portal:Companies Stubs : Help expand stub articles located at Category:Company stubs Other : Tag company articles with the {{portal|Companies}} template Tag company talk pages with the {{WikiProject Companies}} project banner Answer requests for comments Trains Mid‑importance Trains Portal DYK December 9, 2009 This article is within the scope of WikiProject Trains, an attempt to build a comprehensive and detailed guide to rail transport on Wikipedia. If you would like to participate, you can visit the project page, where you can join the project and/or contribute to the discussion. See also: WikiProject Trains to do list and the Trains Portal.TrainsWikipedia:WikiProject TrainsTemplate:WikiProject Trainsrail transport articles Mid This article has been rated as Mid-importance on the project's importance scale. An editor has requested that an image or photograph be added to this article. Hampshire This article is within the scope of WikiProject Hampshire, a collaborative effort to improve the coverage of Hampshire on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.HampshireWikipedia:WikiProject HampshireTemplate:WikiProject HampshireHampshire articles ??? This article has not yet received a rating on the project's importance scale. London Low‑importance This article is within the scope of WikiProject London, a collaborative effort to improve the coverage of London on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.LondonWikipedia:WikiProject LondonTemplate:WikiProject LondonLondon-related articles Low This article has been rated as Low-importance on the project's importance scale. Medicine Low‑importance This article is within the scope of WikiProject Medicine, which recommends that medicine-related articles follow the Manual of Style for medicine-related articles and that biomedical information in any article use high-quality medical sources. Please visit the project page for details or ask questions at Wikipedia talk:WikiProject Medicine.MedicineWikipedia:WikiProject MedicineTemplate:WikiProject Medicinemedicine articles Low This article has been rated as Low-importance on the project's importance scale.

It is requested that a photograph of Head office, Serco House, 16 Bartley Wood Business Park, Bartley Way, Hook, Hampshire RG27 9UY be included in this article to improve its quality. Wikipedians in Hampshire may be able to help! The external tool WordPress Openverse may be able to locate suitable images on Flickr and other web sites.

Upload

The following Wikipedia contributor may be personally or professionally connected to the subject of this article. Relevant policies and guidelines may include conflict of interest, autobiography, and neutral point of view. bnmgiles (talk · contribs)

It is stated "Serco runs waste collection services for local councils." More precision would be welcome to be properly informative. In how many and what councils and in what countries? It is not the only provider of waste collection services in Britain, as that in the area I live in (Shropshire) is provided for by Veolia Environement. Information on Serco activities in Britain and abroad looks somewhat jumbled in the article. I wonder if grouping by nations would be tidier.Cloptonson (talk) 11:02, 3 May 2014 (UTC)[reply]

It is not a breach of neutrality to describe complaints and protests, so long as Wikipedia is merely describing them, not endorsing them.

IMO it is not a breach of neutrality to include a sentence in the lead describing some of the problems the company has encountered, all of which are sourced in the body of the article. It may well be that the lead could be improved by adding more on other aspects of its history as the lead is quite short at present. SovalValtos (talk) 16:17, 21 July 2015 (UTC)[reply]

Yes I agree. I'm not so sure that the part that was removed was NPOV, but neither is it NPOV not to mention any of the controversies. As this article makes clear, the problems are a central part of the Serco story. SmartSE (talk) 16:39, 21 July 2015 (UTC)[reply]

Hi - The problem is that "There has been a history of problems, failures, fatal errors and overcharging" is a remarably sweeping statement and I am not sure that it does justice to the main text. I am sure it would be possible to craft a less sweeping summary. Dormskirk (talk) 21:16, 21 July 2015 (UTC)[reply]

There really needs to be a controversies section on this page. I don't have the energy to add it but seeing as there are articles in the mainstream press about Serco with titles such "Controversial security firm Serco lobbies for US migrant detention contracts" [1] and "Inside SERCO, The Controversial Company With A Hand In (Nearly) Everything" [2] "Nightmare on Christmas Island: Serco's Australian Detention Center" [3] this section needs to be added. Especially given how far less controversial companies have controversies sections (such as M&Ms, BMW, even Lego's Bioncle, etc).

Hi - Please read WP:CRIT which suggests that editors should avoid sections and articles focusing on criticisms or controversies. This article already contains some criticisms of Serco but they are distributed around the article. Best wishes. Dormskirk (talk) 22:24, 23 December 2016 (UTC)[reply]

I agree that the controversies deserve to grouped under a single headline, because that's why some people come to the article. It's why I came to the article. It is a scandal plagued operation that deserves to be exposed. Someone seems to be protecting this article.--Flange DuBois (talk) 19:17, 16 December 2019 (UTC)[reply]

That's an extremely strong allegation which I hope you can support. Please feel free to draft some appropriate material and support it with a citation as required by WP:CITE and WP:RS. Best wishes. Dormskirk (talk) 19:31, 16 December 2019 (UTC)[reply]

I have added a short paragraph to the lead, drawing together a few of the issues. Best wishes. Dormskirk (talk) 08:14, 19 August 2020 (UTC)[reply]

Hello fellow Wikipedians,

I have just added archive links to 3 external links on Serco. Please take a moment to review my edit. If necessary, add {{cbignore}} after the link to keep me from modifying it. Alternatively, you can add {{nobots|deny=InternetArchiveBot}} to keep me off the page altogether. I made the following changes:

• Attempted to fix sourcing for http://www.gsr.com.au/about-us/our-history.php
• Added archive https://web.archive.org/20110809084749/http://www.railwaygazette.com/news/single-view/view/serco-preferred-bidder-for-dubai-metro-operations-contract-1.html to http://www.railwaygazette.com/news/single-view/view//serco-preferred-bidder-for-dubai-metro-operations-contract-1.html
• Added archive https://web.archive.org/20110616063719/http://www.railwaygazette.com/news/single-view/view/milanese-run-koslashbenhavn-metro.html to http://www.railwaygazette.com/news/single-view/view//milanese-run-koslashbenhavn-metro.html

When you have finished reviewing my changes, please set the checked parameter below to true to let others know.

Y An editor has reviewed this edit and fixed any errors that were found.

• If you have discovered URLs which were erroneously considered dead by the bot, you can report them with this tool.
• If you found an error with any archives or the URLs themselves, you can fix them with this tool.

Cheers. —^{cyberbot II}_{Talk to my owner:Online} 09:43, 17 October 2015 (UTC)[reply]

Hello fellow Wikipedians,

I have just modified one external link on Serco. Please take a moment to review my edit. If you have any questions, or need the bot to ignore the links, or the page altogether, please visit this simple FaQ for additional information. I made the following changes:

• Added archive https://web.archive.org/web/20090313011413/http://www.serco.com/markets/defence/marineservices.asp to http://www.serco.com/markets/defence/marineservices.asp

When you have finished reviewing my changes, you may follow the instructions on the template below to fix any issues with the URLs.

Y An editor has reviewed this edit and fixed any errors that were found.

• If you have discovered URLs which were erroneously considered dead by the bot, you can report them with this tool.
• If you found an error with any archives or the URLs themselves, you can fix them with this tool.

Cheers.—InternetArchiveBot (Report bug) 11:37, 24 May 2017 (UTC)[reply]

An editor who appears to work for the marketing department at the company has made three attempts to ensure the lead of this article mirrors the wording in the company's homepage. I have already reverted what was in effect a copyright violation twice but the conflicted editor keeps adding it. That editor clearly needs to read WP:COI. Dormskirk (talk) 20:46, 18 August 2020 (UTC)[reply]

The connected contributor has now declared their interest - thanks for that (see above). Dormskirk (talk) 10:26, 19 August 2020 (UTC)[reply]

Friendly greetings Dormskirk. I have a science background but wanted to avoid 'worms' for copyright reasons. Given a Serco official has apologised and, to the company's credit, admitted there were insects in the food I can't see any reason to describe what happened as alleged. I'm happy to say the company apologised and would visit the hotel if you would prefer that. JRPG (talk) 17:58, 1 August 2022 (UTC)[reply]

Yes, that's fine with me. Thanks. Dormskirk (talk) 18:05, 1 August 2022 (UTC)[reply]