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"Critical Omni-Channel Service Elements Affecting Satisfaction and Loyalty."

Wanmo Koo (2020)

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DOI: 10.4018/IJEBR.2020040103

access: closed

type: Journal Article

metadata version: 2024-05-07

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Wanmo Koo:
Critical Omni-Channel Service Elements Affecting Satisfaction and Loyalty. Int. J. E Bus. Res. 16(2): 32-46 (2020)

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