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"An Exploratory Study Of The Effects Of Information And Communication ..."

Ja-Shen Chen, Hooi Ng (2004)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-03-03

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  - electronic edition @ aisnet.org
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  dblp key:
  - conf/pacis/ChenN04
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  persistent URL:
  - https://dblp.org/rec/conf/pacis/ChenN04
Ja-Shen Chen, Hooi Ng:
An Exploratory Study Of The Effects Of Information And Communication Technology On Customer Relationship Management And Customer Lock-In. PACIS 2004: 137

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