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"Exploring the Critical Success Factors for Customer Relationship ..."

Hee-Woong Kim, Gil-Hyung Lee, Shan Ling Pan (2002)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2011-12-28

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  dblp key:
  - conf/icis/KimLP02
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  - https://dblp.org/rec/conf/icis/KimLP02
Hee-Woong Kim, Gil-Hyung Lee, Shan Ling Pan:
Exploring the Critical Success Factors for Customer Relationship Management and Electronic Customer Relationship Management Systems. ICIS 2002: 93

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