If you scanned the Crisis Support for Students QR code on your OneCard I.D. please click here to find our Immediate Support Resources.
Crisis Support for Students
If classes are cancelled due to weather or other unforeseen events, SHaW will be open with reduced hours and services for acute medical needs. Routine and non-urgent appointments may be rescheduled. Students with previously scheduled appointments should check their email for secure messaging about their appointment status.
An advice nurse is always available by phone at 860-486-4700, option 1, option 3.
You can self schedule appointments for injury or illness services online at myhealth.uconn.edu. You can also call 860-486-4700, option 1, option 1 – medical appointments or option 2 – mental health appointments to schedule any service offered at Student Health and Wellness.
Are you concerned about potential financial obstacles to receiving care at SHaW? Please contact our billing team to discuss any concerns related to the use of insurance or the costs of services by calling 860-486-9239 or email: SHaW-BusinessOffice@uconn.edu.
All UConn Regional Campus Students can find links to SHaW services and programs here.
Consistent with University by-laws which indicate that medical documentation cannot be required for missed assignments, Student Health and Wellness cannot provide a note that excuses a student from class or academic responsibilities. Students may be provided with a letter to support their success for different reasons such as petitioning for accommodation services, to make legal name and/or gender changes or other situations in which a clinical point of reference can support the student. You can call 860-486-4700 for more information.
SHaW is committed to continuous improvement, so we appreciate and value your feedback! Please let us know about your experience here.
Diversity, Health Equity and Inclusion
We dedicate ourselves to learning, valuing diverse experiences, and providing outstanding services to UConn students while appreciating their significant identities such as race, ethnicity, religious affiliation or not, gender identity, level of ability, or other salient identities. We promote social justice throughout UConn and the broader global community.
UConn Student Health and Wellness complies with all applicable federal laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity and expression. Read the full non-discrimination notice here.
Patients’ Rights and Responsibilities
As stated as the first tenet of our Patients’ Rights and Responsibilities: We believe you have a right to be treated with respect, consideration and dignity, as well as be free from all forms of abuse and harassment on the basis of any race, color, ethnicity, religious creed, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disability (including learning disabilities, intellectual disabilities, and past or present history of mental illness), veteran’s status, prior conviction of a crime, gender identity or expression, or membership in any other protected classes.
Health Care Representative
A patient has the right to make decisions about the health care they receive. A patient also may designate a health care representative to make health decisions on their behalf if they are unable to do so for themselves. The health care representative may be a parent, a domestic partner or anybody else that understands the patient’s health care wishes.
Patients can find information on Connecticut’s advanced directive laws on Connecticut's Official State Website. Patients holding a properly executed advanced directive may request that it be included in their Student Health and Wellness medical record. In the event of an emergency, Student Health and Wellness will honor the patient’s wishes by conveying those directives to the provider delivering emergency care.
Please view our Patient Visitation Policy here.
Please view our Patient Termination Policy here.
Exceptional Services
- We provide high quality, compassionate care and services.
- We strive to implement best practices in all of our work.
- We promote an integrated medical, mental health, and wellness model designed to meet the diverse needs of all UConn students.
- We are committed to the highest standards of ethical conduct.
- We value external review and have been recognized as providing exceptional care by the following organizations:
Student-Centered Approach
- We provide services that are respectful of and responsive to individual student preferences, needs, and values.
- We listen to, inform, and empower students to be involved in their health and wellbeing in ways that are meaningful and valuable to them.
- We provide inclusive services that welcome all students with dignity and respect
- We encourage students to evaluate and advocate for their health and well-being
- We support students to be actively engaged to allow them to further develop knowledge and skills and to be a responsible consumer of their own healthcare
Community Engagement and Social Justice
- We work to promote an environment at UConn that gives everyone the opportunity to reach their best health.
- We are committed to creating a fair and equitable distribution of opportunities and services to measurably improve the health of student populations.
- We seek to form collegial relationships where communication, consensus building and teamwork are valued.
- We strive to provide skillful guidance of collective efforts to achieve public health goals.
- We are committed to innovation in meeting the evolving and complex health and wellness needs of our students.
Please note that Student Health and Wellness is a separate business entity from UConn Health located in downtown Storrs. Services provided by UConn Health may not be covered by the student’s insurance. If you have any questions, please reach out to us.
At this time we cannot accept incoming calls through the 860-486-4700 number please call 860-258-4081 to reach the Advice Nurse.
SHaW will be providing COVID-19 vaccines by appointment to our Storrs based graduate and undergraduate students when they become available to us.
Plan ahead for preventive medical services.
If you are in need of preventive care (such as a physical exam or certain screenings) please contact our Medical Care scheduler by calling 860-486-2719. There may be a delay in availability of these types of appointments.
When campus is closed due to severe weather:
- Telemedicine/Telehealth appointments will take place as scheduled.
- Call before coming in for an on-site appointment - 860-486-4700
- COVID-19 testing:
- If you had a scheduled appointment for Surveillance Testing in the Field House, you will receive a secure message instructing you on how to reschedule your COVID testing appointment.
- If you are participating in the Residential Pooled Gargle Testing, continue to submit your sample on your scheduled day.
- Symptomatic testing remains open as an essential service during inclement weather, please call before coming in for an on-site appointment.
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Student Health and Wellness
Whether your goal is to improve your health, stay fit, find support, or feel better, the Student Health and Wellness team is here to help and empower you. Our services and programs are designed to promote a healthy lifestyle during your time at college and for years to come.
When campus is closed due to inclement weather, please call before coming in for an on-site appointment.
Service Lines
Medical Care
Sick or injured? Need an annual exam, allergy shots, or immunizations? Do you have another medical need? Our team of physicians, nurse practitioners, registered nurses, registered dietitians, and other college health specialists is here for you.
Mental Health
Our team of mental health professionals understands the complexities of student life and provides an open, safe, and confidential environment to help you through issues that may interfere with your well-being and academic productivity.
Pharmacy
Our on-campus pharmacy carries a large selection of prescription and over-the-counter medications and medical supplies. Our registered pharmacists collaborate with your healthcare professionals to provide you with the right medication and clear instructions for use.
Health Promotion
Our health promotion team engages the campus community in creating a culture of health at UConn. We provide educational programs and resources on priority student health topics such as stress management, alcohol and other drugs, sleep, and sexual health; as well as bring together students, staff and faculty to co-create a healthy campus through our Wellness Coalition.