Google Maps Platform Status Dashboard
Incidents

This page provides status information on the services that are part of Google Maps Platform. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/maps-platform/.

For incidents related to Google Cloud Platform and Google Cloud Console, please visit the Cloud Status Dashboard.

Available
Service information
Service disruption
Service outage

History of incidents reported by product

View Inactive Products

Active Products

Address Validation API

Summary	Date	Duration
Service degradation on the Places API and the Address Validation API	9 Mar 2024	6 hours, 2 minutes

Aerial View API

No incidents reported.

Air Quality API

No incidents reported.

Directions API

Summary	Date	Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls.	30 May 2024	21 hours, 32 minutes
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT	14 Feb 2024	2 hours, 35 minutes

Distance Matrix API

Summary	Date	Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls.	30 May 2024	21 hours, 32 minutes
Some customers experienced increased latency and elevated error rates in responses from the Distance Matrix API.	29 Mar 2024	3 hours, 1 minute
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT	14 Feb 2024	2 hours, 35 minutes

Geocoding API

Summary	Date	Duration
- administrative_area_level_1 short_name fields filled with long-name values. - Missing country field in address / POI response.	28 Jun 2024	6 hours, 17 minutes

Geolocation API

No incidents reported.

Google Maps Platform Console

Summary	Date	Duration
Problem creating support cases in the Google Maps Platform Support page in the Cloud Console	14 Nov 2024	6 hours, 23 minutes
New Cloud Styles for Vector maps stopped working around 2024-07-24	26 Jul 2024	2 hours, 53 minutes

Maps Elevation API

No incidents reported.

Maps Embed API

Summary	Date	Duration
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT	14 Feb 2024	2 hours, 35 minutes

Maps JavaScript API

Summary	Date	Duration
Cloud-based Maps Styling Map not loading for Raster Map	9 Sep 2024	13 minutes
New Cloud Styles for Vector maps stopped working around 2024-07-24	26 Jul 2024	2 hours, 53 minutes

Maps SDK for Android

Summary	Date	Duration
Cloud-based Maps Styling Map not loading for Raster Map	9 Sep 2024	13 minutes
New Cloud Styles for Vector maps stopped working around 2024-07-24	26 Jul 2024	2 hours, 53 minutes

Maps SDK for iOS

Summary	Date	Duration
Cloud-based Maps Styling Map not loading for Raster Map	9 Sep 2024	13 minutes
New Cloud Styles for Vector maps stopped working around 2024-07-24	26 Jul 2024	2 hours, 53 minutes

Maps Static API

No incidents reported.

Maps Tile API

No incidents reported.

Maps URLs

No incidents reported.

Mobility services

No incidents reported.

Navigation SDK

No incidents reported.

Places API

Summary	Date	Duration
Increased 5xx error from Place Autocomplete API	12 Sep 2024	1 hour, 1 minute
Elevated latency for Places API - Place Details, Place Search	25 Jul 2024	38 minutes
- administrative_area_level_1 short_name fields filled with long-name values. - Missing country field in address / POI response.	28 Jun 2024	6 hours, 17 minutes

Places API (New)

Summary	Date	Duration
Increased 5xx error from Place Autocomplete API	12 Sep 2024	1 hour, 1 minute
- administrative_area_level_1 short_name fields filled with long-name values. - Missing country field in address / POI response.	28 Jun 2024	6 hours, 17 minutes
Service degradation on the Places API and the Address Validation API	9 Mar 2024	6 hours, 2 minutes
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT	14 Feb 2024	2 hours, 35 minutes

Places Library, Maps JavaScript API

Summary	Date	Duration
Increased 5xx error from Place Autocomplete API	12 Sep 2024	1 hour, 1 minute
Elevated latency for Places API - Place Details, Place Search	25 Jul 2024	38 minutes
- administrative_area_level_1 short_name fields filled with long-name values. - Missing country field in address / POI response.	28 Jun 2024	6 hours, 17 minutes
Places Autocomplete Javascript w/ strict bounds cannot load the map	29 May 2024	27 minutes
Service degradation on the Places API and the Address Validation API	9 Mar 2024	6 hours, 2 minutes
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT	14 Feb 2024	2 hours, 35 minutes

Places SDK for Android

Summary	Date	Duration
Increased 5xx error from Place Autocomplete API	12 Sep 2024	1 hour, 1 minute
- administrative_area_level_1 short_name fields filled with long-name values. - Missing country field in address / POI response.	28 Jun 2024	6 hours, 17 minutes
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT	14 Feb 2024	2 hours, 35 minutes

Places SDK for iOS

Summary	Date	Duration
Increased 5xx error from Place Autocomplete API	12 Sep 2024	1 hour, 1 minute
- administrative_area_level_1 short_name fields filled with long-name values. - Missing country field in address / POI response.	28 Jun 2024	6 hours, 17 minutes
Increase in NOT_FOUND or ZERO_RESULTS responses since 2024-02-14 03am PT	14 Feb 2024	2 hours, 35 minutes

Pollen API

No incidents reported.

Roads API

Summary	Date	Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls.	30 May 2024	21 hours, 32 minutes

Route Optimization API

Summary	Date	Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls.	30 May 2024	21 hours, 32 minutes

Routes API

Summary	Date	Duration
Customers using services such as Directions, Distance Matrix, Roads, and Routes which explore the road network while constructing responses to API requests may observe significantly longer routes (or distances) than usual for a small but significant fraction of API calls.	30 May 2024	21 hours, 32 minutes
Routes API traffic experiencing elevated error rates.	21 Dec 2023	2 hours, 29 minutes

Solar API

Summary	Date	Duration
Solar API is fixed and returns now all necessary fields	25 Jan 2024	27 minutes

Street View Static API

No incidents reported.

Time Zone API

No incidents reported.

Inactive Products

Gaming Services (inactive)

Gaming Services have been shut down.

No incidents reported.

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