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Shopify Inbox

4.7
5.82K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.


USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS


Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com


Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Updated on
Sep 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.7
5.68K reviews
Roman Pshenichny
September 5, 2024
Very buggy app. I am not receiving any notifications. I have ever updated my phone to a new samsung s23, but stil have the same problem. Useless app 🙄
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Eduard
September 16, 2024
Great app... but notifications still do not work on android. I relied on this until it stopped working, so I missed quite a few messages...
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BlackOwl GPS
July 29, 2024
Needs an option to completely disable or at least edit the pre-chat form. We don't need customers to submit their full name prior to chatting, this slows down the process and reduces the chances of people wanting to ask simple questions.
2 people found this review helpful
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What's new

NEW: You can now display your profile picture in chat conversations. To enable it, go to Settings > Message Preference and check on “Use admin profile picture” under Avatar. Once activated, your admin profile picture will be visible in storefront chat, adding a personal touch to your interactions.