[go: up one dir, main page]

JUMIA Online Shopping

Contains ads
4.5
2.09M reviews
100M+
Downloads
Content rating
Parental guidance
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/
Updated on
Nov 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
2.05M reviews
Francisca O'Hara
October 14, 2024
The app is great. It was my first time using this app and it worked well for me. I was able to order things with it easily and the customer service at the pick up station was great. I wish it had a feature that would allow you to bundle up some of your orders so that you don't have to get them one by one as they come in. I think making it so that you can choose to put all or some orders together so that you can pick them all up once they're all ready for pick up would be a great.
241 people found this review helpful
Did you find this helpful?
JUMIA
October 14, 2024
Please note that when your order contains multiple items, we may deliver them in separate packages, as they come from different sellers. Please note that you can easily track the status of your order by logging into your account, selecting "orders" from the resulting drop-down menu, then clicking "view details" and finally " "see history".
Edikan Basseda
October 4, 2024
Quite commendable. Only that I have not been able to run the app on my phone recently. I have cleared catche files and even reinstalled the app, but it still doesn't run. I always get a "sorry, we couldn't load your content. Try again" message. Please, I'll appreciate it if this is looked into and resolved. Thank you.
601 people found this review helpful
Did you find this helpful?
Buki Christian
October 26, 2024
App doesn't work for me anymore. it just shows "No connection - An internet error occurred. Please try again." I updated the app but it still doesn't work. I'm using the Internet just fine on my phone - been on Instagram, YouTube etc all day. My husband faces this same issue with jumia. Is anyone else is facing this issue? Not sure what's wrong. I'll update my review once it's fixed. Edit: cleared all app data & it is now working. Feature suggestion: we should be able update our email address.
10 people found this review helpful
Did you find this helpful?
JUMIA
October 23, 2024
Our apologies for the inconvenience. This can be caused by corrupt cookies or cache. So what we suggest is that you go to settings ➞ Apps ➞ Jumia App ➞ Clear the Cache and remove Cookies (This will log you out of the app, but you can login again). Please give it a try and let us know how it went.