GOOGLE PLAY GIFT CARD® AND PREPAID PLAY BALANCE TERMS OF SERVICE ("TERMS") - July 12, 2021
IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS. SHOULD YOU HAVE ANY QUESTIONS IN THIS REGARD, YOU MAY CONTACT US HERE.
1. Eligibility and Redemption. Google Play Gift Cards ("Gift Cards") and prepaid Play balance including redeemed Google Play gift cards, credits or gift codes ("Credits") are valid only for users who are 13 years of age or older, and who are residents of Malaysia. Gift Cards and Credits are issued by Google Payment Malaysia Sdn. Bhd. ("GPMY"). To redeem a Gift Card or Credit, you will need access to the internet, and you will need to qualify for, and have or create a Google Payments account for the jurisdiction specified in these terms.
For users between 13-17 years of age:
- your Google Payments enrollment is limited solely to redemption of Gift Cards and Credits; and
- your parent or legal guardian must read and agree to these Terms on your behalf.
Gift Cards and Credits must be redeemed toward the purchase of eligible products on https://play.google.com. Purchases are deducted from Google Play balance. Any unused Google Play balance will remain in the recipient's Google Play balance when redeemed. Google may provide Gift Card and Credit purchasers with information about the redemption status of Gift Cards or Credits that they purchase.
2. Limitations. The Gift Card or Credit may be used for purchases of eligible items on Google Play only. Limits may apply to redemption and use. Items ineligible for purchase using Gift Card or Credit include certain items in the "Devices" section of Google Play (e.g., phones, tablets and related device accessories) and certain subscriptions, see the Help Center for more information. The Gift Card or Credit is not redeemable for cash or other cards, is not reloadable or refundable (except refunds in the event of account closure or due to a technical error that results in a wrongful charge), cannot be combined by you with other non-Google Play balances in your Google Payments account, and cannot be resold, exchanged or transferred for value, except as required by law. If you have insufficient Google Play balance to pay for an item on Google Play, you may use a credit or debit card to purchase additional Credits so that you may complete your payment for that item. You may also load another Gift Card to complete your purchase, or may use a different form of payment altogether to purchase the item. Once a Gift Card or Credit is purchased, the risk of loss and title for the Gift Card or Credit passes to the purchaser or gift recipient, as applicable. To the maximum extent permitted by applicable law, GPMY disclaims all express or implied warranties as to the Gift Card or Credit and Google Play. These Gift Card and Credit terms may be subject to change within reason, and will be communicated to you, via https://play.google.com/intl/en_my/about/card-terms.html at least 21 days prior to the change taking effect.
3. No Fees or Expiration. No fees or expiration dates apply to this Gift Card or Credit. Any refunded Google Play amounts, if applicable, will be credited back to your Google Play balance for future use under the same terms, unless otherwise required by law.
4. Fraud. GPMY is not responsible if a Gift Card or Credit is lost, stolen, destroyed or used without your permission. GPMY will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Gift Card or Credit is redeemed and/or used to make purchases on Google Play.
5. Online Assistance and Customer Care. To view your Google Play balance, visit https://payments.google.com. To speak to customer care, call us at 1-855-466-4438.
6. Limitation of Liability. To the maximum extent permitted by applicable law, GPMY makes no express or implied warranties, including warranties of merchantability or fitness for a particular purpose, on the Gift Card or Credit. In the event a Gift Card or Credit is non-functional, your sole remedy and GPMY's sole liability will be the replacement of such Gift Card or Credit, subject to applicable law. If you live in a state which disallows limitations of liability on implied warranties, or disallows the exclusion or limitation of certain damages, then some or all of the disclaimers may not apply to you, and you may have additional rights.
7. Severance. If any provision of these Terms is adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms contained herein shall otherwise remain in full force and effect and remain enforceable between the parties.
8. General Terms. These terms incorporate and are subject to the Google Play Terms of Service. Use of the services described herein is further subject to the terms of service for Google Payments and the Google Privacy Policy. In the event of any inconsistency between any of the aforesaid terms, these Terms shall prevail. When you purchase, receive or redeem a Gift Card or Credit, you agree that the laws of Malaysia apply, without regard to principles of conflict of laws, and that such laws will govern these Terms. GPMY reserves the right to change these terms and conditions from time to time in its discretion to the extent permitted by law. The change will be communicated to you in writing, via https://play.google.com/intl/en_my/about/card-terms.html at least 21 days prior to the change taking effect.