How K-Net and Atlantic Canada's First Nation Help Desk are Using Videoconferencing for Community Development

Abstract

K-Net, Keewaytinook Okimakanak (KO) in Sioux Lookout, Ontario, Atlantic Canada’s First Nation Help Desk in Membertou, Cape Breton, Nova Scotia, and the First Nation Education Council in Wendake, Quebec initially set up videoconferencing networks for educational and health purposes. Since the mid-90s, the applications, reach and scope of these communication networks has expanded to include cultural, social, and community development activities. Interviews with the technical and administrative staff reveal how the relationship-building approach taken by of K-Net and Atlantic Canada’s First Nation Help Desk supports community development in the First Nations communities they serve.