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On September 13, 2019, Lowe announced to subscribers that MoviePass would shut down the next day because "efforts to recapitalize the company have not been successful to date."<ref>{{cite web |title=Troubled MoviePass Film Subscription Service Shutting Down |url=https://losangeles.cbslocal.com/2019/09/13/troubled-moviepass-film-subscription-service-shutting-down/ |website=losangeles.cbslocal.com |publisher=CBS |accessdate=13 September 2019}}</ref> Lowe left the company around January 28, 2020, after MoviePass' parent company filed for Chapter 7 bankruptcy and announced that it had ceased all business operations.<ref>[https://www.linkedin.com/in/mitchlowe/ LinkedIn]</ref><ref>{{Cite web|url=https://variety.com/2020/digital/news/moviepass-bankruptcy-parent-helios-and-matheson-1203485327/|title=MoviePass Parent Company Files for Bankruptcy|last=Spangler|first=Todd|date=2020-01-29|website=Variety|language=en|access-date=2020-02-02}}</ref>
 
On June 7, 2021, MoviePass and Lowe settled charges with the [[Federal Trade Commission]] alleging that resetting customers' passwords and related behaviors violated the Federal Trade Commission Act and the [[Restore Online Shoppers' Confidence Act|Restore Online Shoppers’ Confidence Act]] (ROSCA).<ref>{{cite web | title= Operators of MoviePass Subscription Service Agree to Settle FTC Allegations that They Limited Usage, Failed to Secure User Data | url=https://www.ftc.gov/news-events/press-releases/2021/06/operators-moviepass-subscription-service-agree-settle-ftc | access-date=2021-06-09}}</ref><ref>{{cite web | title=MoviePass Deceived Users So They'd Use It Less, F.T.C. Says | url=https://www.nytimes.com/2021/06/08/business/moviepass-settlement-ftc.html | website = New York Times | access-date=2021-06-09}}</ref>
 
On November 4, 2022, Mitch Lowe, along with Theodore Farnsworth, the former CEO of MoviePass' parent company [[Helios and Matheson Analytics]], were each charged with one count of securities fraud and three counts of wire fraud stemming from their time together at MoviePass.<ref>{{Cite web |last=Guerrasio |first=Jason |title=The former CEOs of MoviePass and its parent company have been charged in a securities fraud case |url=https://www.businessinsider.com/former-ceo-of-moviepass-charged-in-securities-fraud-case-2022-11 |access-date=2022-11-06 |website=Business Insider |language=en-US}}</ref>