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{{Short description|Electronic toll collection system in Australia}}
{{Other uses|Etag (disambiguation)}}
{{Use Australian English|date=March 2015}}
{{Use dmy dates|date=March 2015}}
{{lowercase}}
[[File:City-link-tulla-toll-gantries.jpg|thumb|250px|e-TAG toll gantries on the [[Tullamarine Freeway]] section of Melbourne's [[CityLink]]]]
 
'''e-TAG''' is ana [[open road tolling|free-flow tolling]] [[electronic toll collection]] system used on all [[tollway]]s throughout [[Australia]]. Based upon the [[DSRC]] protocol, itIt was originally developed by [[Transurban]] for use on their [[CityLink]] tollway in the earlylate 1990s, with the system since adopted by all electronic tolledtoll roads, bridges and tunnels in Australia. The technology hashad different names depending on the issuer -, such as Breeze ([[EastLink (Melbourne)|Eastlink Melbourne]]),<ref>{{cite web |url=http://www.eastlink.com.au/HOWTOPAY</ref>page.aspx?cid=503 Flow|title=Tolling ([[CLEM7]],& Brisbane),<ref>How to Pay |publisher=EastLink |date=2015 |archive-url=https://web.archive.org/web/20150312123827/http://www.flowtolleastlink.com.au/content/2091/FLOWTagpage.aspx?cid=503 |archive-date=12 March 2015 |url-Accountstatus=dead}}</ref> [[Go ViaLinkt]] Queensland)(Transurban,<ref>https://www.govia.com.au/via/home/Payment+options/ includes former names E-way and go+viatag/</ref> via), and E-toll ([[RoadsTransport and Traffic Authorityfor NSW]]).<ref>{{cite web |url=https://myrta.com/myEToll/</ref> and E|title=myE-wayToll (Sydney|publisher=Myrta.com motorways|date=27 M5June and2003 M1),<ref>http|accessdate=21 March 2015 |archive-url=https://tollpayweb.comarchive.auorg/defaultweb/20150310014129/https://myrta.aspxcom/myEToll/ |archive-date=10 March 2015 |url-status=live}}</ref> howeverHowever, these are all interchangeable across Australia and no surcharges are chargedapply for use on other operatoroperators's tollwaystoll roads.<ref>{{cite web |url=http://sydneymotorways.com/commonquestions.html#12 |title=Welcome to Sydney Motorways |publisher=Sydneymotorways.com |date=11 March 2013 |accessdate=21 March 2015 |archive-url=https://web.archive.org/web/20150306202836/http://sydneymotorways.com/commonquestions.html#12 |archive-date=6 March 2015 |url-status=live}}</ref>
 
ThereToll areroads in Australia use [[Open road tolling|free-flow tolling]], with no toll booths along the entire length of the system, soto impede traffic flow is not impeded. Australia was one of the first countries in the world to have complete, surcharge-free interoperability between rival tolling providers across different state roadway jurisdictionssystems. (states)In July 2007, both e-TAG and e-pass video tolling arrangements were introduced in the [[Sydney Harbour Tunnel]], [[Westlink M7]], [[Cross City Tunnel]] and the [[Lane Cove Tunnel]].<ref>{{cite news |url=http://www.news.com.au/adelaidenow/story/0,22606,22023173-5001021,00.html |work=The Daily Telegraph |title=Drivers' gridlock on e-tags |location=Australia |date=5 July 2007 |author=Aston, Heath |accessdate=3 August 2011 }}</ref> This measure substantially eased traffic jams heading towards electronic gantries, providing increased convenience and time savings. In early 2009, the [[Sydney Harbour Bridge]] became toll-booth free, sorequiring ane-TAGs eTag mustto be used for one to cross the bridge.
 
There are over 850,000 e-TAG account customers, and over 1 million e-TAGs have been issued.<ref>{{cite web|url=http://www.roam.com.au/resources/file/476_2732007131711.pdf|title=There are many ways to ROAM|work=roam.com.au|accessdate=21 March 2015|archive-url=https://web.archive.org/web/20160303214834/http://www.roam.com.au/resources/file/476_2732007131711.pdf|archive-date=3 March 2016|url-status=live}}</ref>
The system came under fire in 2003 when it was found that e-TAGs did not warn drivers when their batteries were running low, and non-functioning batteries caused vehicles not to be detected by the toll sensors, thereby attracting additional charges and fines.<ref>{{cite news
|url=http://www.theage.com.au/articles/2003/08/20/1061368351635.html?from=storyrhs
|title=The Age – 'e-TAG woes take toll on Transurban shares'
|date=21 August 2003
|accessdate=12 August 2007
| location=Melbourne
|first=Philip
|last=Hopkins}}</ref> CityLink has since recognised that e-TAGs have a limited lifespan and have undertaken a campaign to raise awareness among customers to contact them should their e-TAG not beep.<ref>{{cite web
|url=http://www.citylink.com.au/257.jsp
|title=CityLink – Using your e-TAG device
|accessdate=12 August 2007}}{{dead link|date=July 2012}}</ref>
 
There are over 850,000 e-TAG account customers, and over 1 million e-TAGs have been issued.
 
==Technology==
The e-TAG electronic tolling is based on a[[radio-frequency modifiedidentification]] (RFID) [[Identificationtransponder]]s Friendusing orthe Foe[[DSRC]] systemprotocol. The system uses electronic transponders provided by [[Kapsch]] (called e-TAGs) mounted on the inside of the vehicles' windscreen. Gantries constructed over each carriageway record registration plates and detect the e-TAGs, and deduct toll amounts automatically from the account linked electronically to each tag. Where a tag is not detected,As the vehicle's registrationcontinues isalong recordedthe usingtoll anroad, [[automaticadditional numbergantries platemonitor recognition]]the systemdistance and checked against a databasetravelled. Associated Forsoftware infrequentthen use ofdetermines the systemtoll oneamount canpayable, buywhich ais Daypassautomatically deducted byfrom phone,the online,prepaid ataccount anyassociated [[Australiawith Post]]the outlet or at participating service stationstag. Where Aa Daypasstag canis benot boughtdetected, in advance or afterwards (until midnight three days later). Thethe vehicle's registeredregistration owneris willrecorded beusing sent[[video atolling]] latetechnology tollwhich invoiceincorporates inan the[[automatic mailnumber ifplate paymentrecognition]] is not made,system and ifchecked the late toll invoice is then not paidagainst a finegovernment willmotor beregistration issueddatabase.
 
For infrequent use of the system a user can buy a Daypass – by phone, online, at any [[Australia Post]] outlet or at participating service stations. A Daypass can be bought in advance or afterwards (until midnight three days later).<ref>{{Cite web |url=https://www.citylink.com.au/before-you-travel/passes |title=Passes - Linkt |access-date=27 November 2017 |archive-url=https://web.archive.org/web/20171201034425/https://www.citylink.com.au/before-you-travel/passes |archive-date=1 December 2017 |url-status=live}}</ref>
 
If payment has not been made after three days, the vehicle's registered owner will be sent a late toll invoice in the mail, and if the late toll invoice is then not paid a fine will be issued. In Victoria fines are issued by [[Civic Compliance Victoria]].
 
The life of the battery in an e-TAG transponder is approximately 5 years. Customers are advised when a device is about to expire and to contact the issuer should their e-TAG not beep as they pass a tolling gantry, to receive a replacement device.<ref>{{cite web |url=http://www.citylink.com.au/257.jsp |title=CityLink – Using your e-TAG device |accessdate=12 August 2007 |url-status=dead|archiveurl=https://web.archive.org/web/20070829120731/http://www.citylink.com.au/257.jsp |archivedate=29 August 2007}}</ref>
 
==See also==
Line 29 ⟶ 26:
*[[Transurban]]
*[[Westlink M7]]
*[[Sanral]]
 
==References==
Line 39 ⟶ 37:
[[Category:Toll roads in Australia]]
[[Category:Electronic toll collection]]
[[Category:Driving in Australia]]