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Technology integration is defined as the use of technology to enhance and support the educational environment. Technology integration in the classroom can also support classroom instruction by creating opportunities for students to complete assignments on the computer rather than with normal pencil and paper.[1] In a larger sense, technology integration can also refer to the use of an integration platform and application programming interface (API) in the management of a school, to integrate disparate SaaS (Software As A Service) applications, databases, and programs used by an educational institution so that their data can be shared in real-time across all systems on campus, thus supporting students' education by improving data quality and access for faculty and staff.[2]
"Curriculum integration with the use of technology involves the infusion of technology as a tool to enhance the learning in a content area or multidisciplinary setting... Effective technology integration is achieved when students can select technology tools to help them obtain information on time, analyze and synthesize it, and present it professionally to an authentic audience. Technology should become an integral part of how the classroom functions—as accessible as all other classroom tools. The focus in each lesson or unit is the curriculum outcome, not the technology."[3]
Integrating technology with standard curriculum can not only give students a sense of power but also allows for more advanced learning among broad topics. However, these technologies require infrastructure, continual maintenance, and repair – one determining element, among many, in how these technologies can be used for curricula purposes and whether they will succeed.[4] Examples of the infrastructure required to operate and support technology integration in schools include at the basic level electricity, Internet service providers, routers, modems, and personnel to maintain the network, beyond the initial cost of the hardware and software.[5]
Standard education curricula with an integration of technology can provide tools for advanced learning among a broad range of topics. Integration of information and communication technology is often closely monitored and evaluated due to the current climate of accountability, outcome-based education, and standardization in assessment.[6]
Technology integration can in some instances, be problematic. A high ratio of students to technological devices has been shown to impede or slow learning and task completion.[7] In some, instances dyadic peer interaction centered on integrated technology has proven to develop a more cooperative sense of social relations.[8] Success or failure of technology integration largely depends on factors beyond the technology. The availability of appropriate software for the technology being integrated is also problematic in terms of software accessibility to students and educators.[7] Another issue identified with technology integration is the lack of long-range planning for these tools within the educative districts they are being used.[9]
Technology contributes to global development and diversity in classrooms while helping develop the fundamental building blocks for students to achieve more complex ideas. For technology to make an impact within the educational system, teachers and students must access technology in a contextual matter that is culturally relevant, responsive, and meaningful to their educational practice and that promotes quality teaching and active student learning.[10]
History
editThe term 'educational technology' was used during the post-World War II era in the United States to integrate implements such as film strips, slide projectors, language laboratories, audio tapes, and television.[11] Presently, the computers, tablets, and mobile devices integrated into classroom settings for educational purposes are most often referred to as 'current' educational technologies. Educational technologies continually change, and once referred to slate chalkboards used by students in early schoolhouses in the late nineteenth and early twentieth centuries. The phrase 'educational technology', a composite meaning of technology + education, is used to refer to the most advanced technologies that are available for both teaching and learning in a particular era.[11]
In 1994 federal legislation for both the Educate America Act and the Improving America's School's Act (IASA) authorized funds for state and federal educational technology planning.[11] One of the principal goals listed in the Educate America Act is to promote the research, consensus building, and systemic changes needed to ensure equitable educational opportunities and high levels of educational achievement for all students (Public Law 103-227).[12] In 1996 the Telecommunications Act provided a systematic change necessary to ensure equitable educational opportunities of bringing new technology into the education sector.[13] The Telecomm Act requires affordable access and service to advanced telecom services for public schools and libraries. Many of the computers, tablets, and mobile devices currently used in classrooms operate through Internet connectivity; particularly those that are application based such as tablets. Schools in high-cost areas and disadvantaged schools were to receive higher discounts in telecom services such as the Internet, cable, satellite television, and the management component.[13]
A chart of "Technology Penetration in U.S. Public Schools" report states 98% percent of schools reported having computers in the 1995–1996 school year, with 64% Internet access, and 38% working via networked systems.[11] The ratio of students to computers in the United States in 1984 stood at 15 students per 1 computer, it now stands at an average all-time low of 10 students to computer.[11] From the 1980s on into the 2000s, the most substantial issue to examine in educational technology was school access to technologies according to the 1997 Policy Information Report for Computers and Classrooms: The Status of Technology in U.S. Schools. These technologies included computers, multimedia computers, the Internet, networks, cable TV, and satellite technology, amongst other technology-based resources.[11]
More recently, ubiquitous computing devices, such as computers and tablets, are being used as networked collaborative technologies in the classroom.[5] Computers, tablets, and mobile devices may be used in educational settings within groups, between people, and for collaborative tasks.[14] These devices provide teachers and students access to the World Wide Web in addition to a variety of software applications.
Pedagogy
editThe integration of electronic devices into classrooms has been cited as a possible solution to bridge access for students and close achievement gaps that are subject to the digital divide.[15] Several motivations have been cited for integrating high-tech hardware and software into school, such as (1) making schools more efficient and productive than they currently are, (2) if this goal is achieved, teaching and learning will be transformed into an engaging and active process connected to real life, and (3) is to prepare the current generation of young people for the future workplace.[16] The computer has access to graphics and other functions students can use to express their creativity.
Among other tools that have been noted as being effective as a way of technology integration are overhead projectors, student response clickers, podcasts, digital cameras, smart phones, tablets, digital media, and blogs. Other examples of technology integration include translation memories and smart computerized translation programs, among the newest integrations that are changing the field of linguistics.[17]
Paradigms
editMost research in technology integration has been criticized for being atheoretical and ad hoc driven more by the affordances of the technology rather than the demands of pedagogy and subject matter. In 2012 Armstrong argued that multimedia transmission limits learning to simple content because it is difficult to deliver complicated content through multimedia.[18]
One approach that attempts to address this concern is a framework describing the nature of teacher knowledge for successful technology integration. The technological pedagogical content knowledge or TPACK framework has recently received some positive attention.[19]
Another model that has been used to analyze tech integration is the SAMR framework, developed by Ruben Puentedura.[20] This model attempts to measure the level of tech integration with the four levels that go from enhancement to transformation: substitution, augmentation, modification, and redefinition.[21]
Constructivism
editConstructivism is a crucial component of technology integration. It is a learning theory that describes the process of students constructing their own knowledge through collaboration and inquiry-based learning. According to this theory, students learn more deeply and retain information longer when they have a say in what and how they will learn. Inquiry-based learning, thus, is researching a question that is personally relevant and purposeful because of its direct correlation to the one investigating the knowledge. As stated by Jean Piaget,[22] constructivist learning is based on four stages of cognitive development. In these stages, children must take an active role in their learning and produce meaningful works in order to develop a clear understanding. These works are a reflection of the knowledge that has been achieved through active self-guided learning. Students are active leaders in their learning and the learning is student-led rather than teacher–directed.[23]
Many teachers use a constructivist approach in their classrooms assuming one or more roles: facilitator, collaborator, curriculum developer, team member, community builder, educational leader, or information producer.
Controversy
editThere is unsettled debate concerning the efficacy of computers in the classroom regarding learning and student performance. The Organization for Economic Co-operation and Development (OECD) report "Students, Computers and Learning: Making the Connection" highlights that while access to computers at home is widespread, the use of computers in schools varies. Specifically, “In 2012, 96% of 15-year-old students in OECD countries reported that they have a computer at home, but only 72% reported using a desktop, laptop or tablet computer at school. Only 42% of students in Korea and 38% of students in Shanghai-China reported that they use computers at school - and Korea and Shanghai-China were among the top performers in the digital reading and computer-based mathematics tests in the OECD Programme for International Student Assessment (PISA) in 2012."[24] Countries like Korea and Shanghai-China, where computer use in schools is less common, have achieved high performance in digital reading and computer-based mathematics tests. On the other hand, countries with more prevalent internet use for schoolwork have experienced a decline in reading performance over time, observed by PISA scores.
Schools across the United States have committed to adopting technology in the classroom, but education research and policy are inconclusive on whether technology helps or hinders student performance and creativity. The push to involve students with a screen was exacerbated during the COVID-19 pandemic when remote and hybrid learning models were instituted. Many educators and researchers viewed integrating computers in the classroom as challenging due to the complex relationship between creativity and technology.[citation needed] In "Creativity and technology in teaching and learning," Danah Henriksen et al. emphasizes the lack of common ground and research integration in understanding how creativity and technology intersect in educational practice.[25] The disconnect between research and classroom realities, conflicting stakeholder demands, and varying definitions of creativity heavily contribute to the controversies technology has brought to learning. The article suggests involving practitioners in research, bridging the gap between theory and practice, and engaging in action research to address the complexities of implementing creativity and technology in classrooms. Thus, the relationship between technology and learning lacks consensus and shared understanding both within and between disciplines and research.
Excessive reliance on computers may diminish human interaction and interpersonal skills.[citation needed] Despite the extensive research on interaction in online learning, educators often struggle to recreate the same level of engagement as face-to-face classes.[citation needed] Interpersonal interaction, a crucial but complex aspect of online learning, remains a challenge. The study "Purposeful Interpersonal Interaction in Online Learning: What is it and How is it Measured?" by Scott Mehall at Bloomsburg University aims to provide a new perspective on interpersonal interaction in online learning called purposeful interpersonal interaction (PII). By examining various types of interpersonal interaction highlighted in existing literature, they found that we can identify those that lead to improved student outcomes. PII encompasses three key interaction types: purposeful interpersonal instructional interaction, purposeful social interaction, and supportive interaction. These interactions have been linked to important student outcomes, such as perceived learning, satisfaction, and academic achievement.[26] In conclusion, overemphasis on computer-based learning could potentially lead to a decrease in these valuable social interactions.
Tools
editInteractive whiteboards
editInteractive whiteboards are used in many schools as replacements for standard whiteboards and provide a way to allow students to interact with material on the computer. In addition, some interactive whiteboard software allows teachers to record their instruction.[27]
Interactive whiteboards and digital displays can enhance classroom instruction and learning for both students and educators. In the article titled “The Ultimate Guide to Interactive Whiteboards in the Classroom”. This article is by Becca Patten. This article shares various topics with us such as what an interactive whiteboard actually is, as well as the key features of the device and the advantages that are influenced on both educational staff and their students (Patten, 2023). An interactive whiteboard is a traditional whiteboard that incorporates advanced digital technology within the equipment.
Over the years interactive whiteboards have continued to grow more popular and are being placed in more educational settings. Also, some of the key features include the bigger screen size, the options you have for mounting, the tools you are provided with for drawing, and the collaboration aspect (Patten, 2023). As we can see there are many advantages to using an interactive whiteboard both for the educator as well as the students. Lastly, some advantages include the multisensory learning environment, the hands-on learning that takes place, as well as the access to digital resources and lastly the digital organization that can take place as well (Patten, 2023). As we can see there are many advantages in incorporating interactive whiteboards.
- 3D virtual environments are also used with interactive whiteboards as a way for students to interact with 3D virtual learning objects employing kinetics and haptic touch the classroom. An example of the use of this technique is the open-source project Edusim.
- Research has been carried out[citation needed] to track the worldwide Interactive Whiteboard market by Decision Tree Consulting (DTC), a worldwide research company. According to the results, interactive Whiteboards continue to be the biggest technology revolution in classrooms, across the world there are over 1.2 million boards installed, and over 5 million classrooms are forecast to have Interactive Whiteboards installed by 2011, Americas are the biggest region closely followed by EMEA, and Mexico's Enciclomedia project to equip 145,000 classrooms is worth $1.8 billion and is the largest education technology project in the world.
- Interactive whiteboards can accommodate different learning styles, such as visual, tactile, and audio.[28]
Interactive Whiteboards are another way that technology is expanding in schools. By assisting the teacher to help students more kinesthetically as well as finding different ways to process there information throughout the entire classroom.
Response systems
editStudent response systems consist of handheld remote control units, or response pads, which individual students operate. An infrared or radio frequency receiver attached to the teacher's computer collects the data submitted by students. The CPS (Classroom Performance System),[29] once set, allows the teacher to pose a question to students in several formats. Students then use the response pad to send their answer to the infrared sensor. Data collected from these systems is available to the teacher in real-time and can be presented to the students in a graph form on an LCD projector. The teacher can also access a variety of reports to collect and analyze student data. These systems have been used in higher education science courses since the 1970s and have become popular in K-12 classrooms beginning in the early 21st century.
Audience response systems (ARS) can help teachers analyze, and act upon student feedback more efficiently. For example, with polleverywhere.com, students text in answers via mobile devices to warm-up or quiz questions. The class can quickly view collective responses to the multiple-choice questions electronically, allowing the teacher to differentiate instruction and learn where students need help most.[30]
Combining ARS with peer learning via collaborative discussions has also proven particularly effective. When students answer an in-class conceptual question individually, discuss it with their neighbors, and then vote again on the same or a conceptually similar question, the percentage of correct student responses usually increases, even in groups where no student had previously given the correct answer.[30]
Types
editMobile learning
editMobile learning is defined as "learning across multiple contexts, through social and content interactions, using personal electronic devices".[31] A mobile device is essentially any device that is portable and has internet access and includes tablets, smartphones, cell phones, e-book readers, and MP3 players.[32] As mobile devices become increasingly common personal devices of K-12 students, some educators seek to utilize downloadable applications and interactive games to help facilitate learning. This practice can be controversial because many parents and educators are concerned that students would be off-task because teachers cannot monitor their activity.[32] This is currently being troubleshot by forms of mobile learning that require a log-in, acting as a way to track engagement of students.[32]
Mobile learning, better known as m-learning, is a method of learning educational content through mobile devices. These devices are offered as tools for providing information, different opinions/ perspectives, educational entertainment, connecting users, note taking, access to documents, online books, and so much more. There are four key aspects of mobile learning devices that should be accounted for when using these learning activities, which are input, sensing, output, and connectivity. Input ways are touch, voice commands, keyboard input, among others, which are all mechanisms that enhance the usability or navigation and active engagement of users. Sensing is real-time feedback, interaction, and navigation by touch screen, camera, microphones, or GPS. Output includes various ways where information is given to users through visuals on the screen, speakers, and earphones. Finally, the connectivity aspect is how the device connects to applications, including Wi-Fi, Bluetooth, and different cellular networks. (Sophonhiranrak 2021.) These key aspects all work together to create an interactive environment for learning online.
History
Mobile learning has changed drastically throughout the years. As years progressed, technology got more advanced and got more recognition for the uses of them which grew into mobile learning opportunities. The term m-learning became recognized in 2005. M-learning was typically used to channel e-learning methods and techniques. As this transition occurred, it quickly became clear that mobile devices like cell phones and PDAs, personal digital assistants, had significant drawbacks compared to desktop computers. These very early mobile technologies included limitations of smaller screen sizes, reduced processing power, battery life, and often less reliable internet access, making it difficult to deliver the same level of educational content and interactivity that was previously possible on desktop computers. As years passed, smartphones began to have the same application and Web functionalities. During this time having technology for education was expensive, but colleges did find that students owning these devices cut additional school costs entirely. In 2006, ultra-mobile PCs were introduced as
mobile versions of a laptop, but soon to be overpowered by major known tablets today like the iPad in 2010. As years progressed, the idea of m-learning continued to develop. It offers “contingent learning, situated learning, authentic learning, context-aware learning, and personalized learning” (Crompton 2013.) In today's world, m-learning has changed education, empowering learners to engage with content anytime and anywhere, and having a more inclusive and personalized approach to learning, which will only advance over time.
Benefits
editAccording to findings from four meta-analyses, blending technology with face-to-face teacher time generally produces better outcomes than face-to-face or online learning alone.[citation needed] Research is currently limited on the specific features of technology integration that improve learning. Meanwhile, the marketplace of learning technologies continues to grow and vary widely in content, quality, implementation, and context of use.[30]
Research shows that adding technology to K-12 environments, alone, does not necessarily improve learning. What matters most to implementing mobile learning is how students and teachers use technology to develop knowledge and skills, which requires training.[33]
It can keep students focused for longer periods of time.[citation needed] The use of computers to look up information/data is a time saver, especially when used to access a comprehensive resource like the Internet to conduct research. This time-saving aspect can keep students focused on a project much longer than they would with books and paper resources and it helps them develop better learning through exploration and research.[34]
One main benefit student’s will gain by integrating technology into their academic progress is that this can keep students on task, as well as focused, for a longer period of time. Also, in an outside article I found titled “Technology Can Close Achievement Gaps, Improve Learning”, by the Stanford Graduate School of Education, this article explains the benefits of technology integration in the classroom.
Continuously, in the article the authors dive into the statistical reports on how incorporating technology in the classroom helps students who are at an academic risk to improve their academic performance. This article also explains the comparison of students' availability to technology in both high-poverty schools as well as affluent schools. “More dramatically, only 3 percent of teachers in high-poverty schools said that their students have the digital tools necessary to complete homework assignments, compared to 52 percent of teachers in more affluent schools” (Hammond et al., 2014). This could be a reason why technology is not as integrated as it possibly could be. The reason being that unfortunately technology is not available to all students. As the future is among us the hope is that this can change so more students' academic success can be improved.
The widespread use of technology affects the way we live our everyday lives. This could mean both in a positive and negative way. Since mobile learning has had increased popularity and extensively, it has different advantages and disadvantages. The advantages of mobile learning include the ability to access anywhere and anytime, the amount and variety of content on the internet, joining online communities, the flexibility it allows, engages and encourages students, and allows students to be tested on their knowledge. (Ricci 2023.) However, there are also many disadvantages. When working with the internet, comes with many technical, software, and hardware issues. This can cause interruptions and setbacks while learning on mobile devices, and possibly cause frustration in students. Prolonged screen time use can cause health issues, such as poor posture and eye strain, making it very important to use technology in moderation. Give yourself or students a break when needed. Another very significant one is distraction. When students have access to a mobile device for learning puts distractions and misuse at risk as they can easily go to social media, messages, take pictures, play any digital video games, and more, defeating the purpose of those said devices (Ricci 2023.) It is important to have a balance of in person and online learning. M-learning does provide opportunities for connecting with others online, however too much of this can cause lack of meaningful face-to-face social interaction. In summary, while m-learning offers many advantages like accessibility and engagement, it also presents many challenges both students and instructors should be aware of.
COVID-19
editCOVID-19 changed the perspective of many teachers that had to adapt to the online world when face-to-face interaction became impossible during the COVID-19 pandemic.[35] It caused a huge disruption in schools, colleges, and universities around the world affecting the way traditional education was held.[36] Emergency teaching differs from online teaching where teachers are prepared and apt to teach because they have the knowledge and the right tools such as computer literacy and digital literacy.[35]
During the COVID-19 pandemic, teachers were forced to implement Information Communication and Technology (ICT) applications.[36] ICT enabled teachers to gain competencies to increase their teaching methods and enhance the learning process of students.[36] Teachers had to implement applications such as Microsoft Team, Google Workplace, Microsoft Office, Canva, YouTube, Kahoot!, and Zoom.[35] Researchers found that there was a wide spectrum of help that was offered to students, depending on the university.[35] Student engagement and interaction diminished as many students preferred to not turn their video camera on during virtual sessions.[37] Communication between students and teachers/school staff was less frequent than in face-to-face interaction.[35]
Teachers
editTechnology education standards
editNational Educational Technology Standards (NETS) served as a roadmap since 1998 for improved teaching and learning by educators. As stated above, these standards are used by teachers, students, and administrators to measure competency and set higher goals to be skillful.
The Partnership for 21st Century Skills is a national organization that advocates for 21st-century readiness for every student. Their most recent Technology Plan was released in 2010, "Transforming American Education: Learning Powered by Technology".[38] This plan outlines a vision "to leverage the learning sciences and modern technology to create engaging, relevant, and personalized learning experiences for all learners that mirror students' daily lives and the reality of their futures. In contrast to traditional classroom instruction, this requires that students be put at the center and encouraged to take control of their own learning by providing flexibility on several dimensions."[38] Although tools have changed dramatically since the beginnings of educational technology, this vision of using technology for empowered, self-directed learning has remained consistent.[38]
PCK and TRACK
editIn 1986, Lee Shulman worked on his theory about pedagogical content knowledge (PCK) which identified two areas in which teachers needed to be proficient. These areas were content knowledge, which would be passed on to students, and pedagogical knowledge, which refers to techniques that teachers can use to ensure the learning of students.[39]
Shulman (1986, 1987) states that teachers’ competencies should involve content knowledge, pedagogical knowledge, pedagogical content knowledge, curriculum knowledge, knowledge of learners’ characteristics, educational context knowledge, educational outcomes, objectives, values, and philosophical and historical foundations.[39]
The TRACK (technological pedagogical content knowledge) model was created to provide online teaching knowledge to teachers and to add technological content knowledge as another proficiency skill that teachers needed to succeed in the new digital world.[39][36]
The benefits of technology integration include engagement, enhanced skills, and collaborative learning. Teachers are usually responsible to coordinate the technology integration in classrooms. Studies show that students have better academic performance when technological integration is involved when compared with traditional teaching.[39]
Examples of activities
editCyberHunt
editThe term "hunt" refers to finding or searching for something. "CyberHunt" means an online activity which learners use the internet as tool to find answers to the question's based upon the topics which are assigned by someone else. Hence learners also can design the CyberHunt on some specific topics.[40] a CyberHunt, or internet scavenger hunt, is a project-based activity which helps students gain experience in exploring and browsing the internet. A CyberHunt may ask students to interact with the site (e.g.: play a game or watch a video), record short answers to teacher questions, as well as read and write about a topic in depth. There are basically two types of CyberHunt:
- A simple task, in which the teacher develops a series of questions and gives the students a hypertext link to the URL that will give them the answer.
- A more complex task, intended for increasing and improving student internet search skills. Teachers ask questions for students to answer using a search engine.
WebQuests
editIt is an inquiry oriented activity in which most or all of the information used by the learners which are drawn out by the internet/web. It is designed to use learner 'time well', to focus on using information rather than on looking for it and to support the learners to think at the level of analysis, synthesis, and evaluation. It is the wonderful way of capturing student's imagination and allowing them to explore in a guided, meaningful manner. It allow the students to explore issues and find their own answers.
There are six building blocks of webQuests:
- The introduction – capturing the student's interest.
- The task-describing the activities end product.
- The resources-web sites, students will use to complete the task.
- The evaluation-measuring the result of the activity.
- The conclusion-summing up of the activity.
WebQuests are student-centered, web-based curricular units that are interactive and use Internet resources. The purpose of a webQuest is to use information on the web to support the instruction taught in the classroom. A webQuest consists of an introduction, a task (or final project that students complete at the end of the webQuest), processes (or instructional activities), web-based resources, evaluation of learning, reflection about learning, and a conclusion.
WISE
editThe Web-based Inquiry Science Environment (WISE) provides a platform for creating inquiry science projects for middle school and high school students using evidence and resources from the Web. Funded by the U.S. National Science Foundation, WISE has been developed at the University of California, Berkeley from 1996 until the present. WISE inquiry projects include diverse elements such as online discussions, data collection, drawing, argument creation, resource sharing, concept mapping and other built-in tools, as well as links to relevant web resources. It is the research-focused, open-source inquiry-based learning management system that includes the student- learning environment project authoring environment, grading tool, and tool and user/ course/ content management tools.
Virtual field trip
editA virtual field trip is a website that allows the students to experience places, ideas, or objects beyond the constraints of the classroom[why?]. A virtual field trip is a great way to allow the students to explore and experience new information. This format is especially helpful and beneficial in allowing schools to keep the cost down. Virtual field trips may also be more practical for children in the younger grades, due to the fact that there is not a demand for chaperones and supervision. Although, a virtual field trip does not allow the children to have the hands on experiences and the social interactions that can and do take place on an actual field trip. An educator should incorporate the use of hands on material to further their understanding of the material that is presented and experienced in a virtual field trip. It is a guided exploration through the www that organizes a collection of pre- screened, its thematically based web pages into a structure online learning experience
ePortfolio
editAn ePortfolio is a collection of student work that exhibits the student's achievements in one or more areas over time. Components in a typical student ePortfolio might contain creative writings, paintings, photography, math explorations, music, and videos. And it is a collection of work developed across varied contexts over time. The portfolio can advance learning by providing students and faculty with a way to organize, archive and display pieces of work.
References
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- ^ "Chapter 7: Technology Integration, U.S. Department of Education". National Center for Education Statistics (NCES). December 9, 2008.
- ^ Jackson, Steven; Pompe, Alex; Krieshok, Gabriel (8–11 September 2011). "The Work to Make a Home Network Work". Things Fall Apart: Maintenance, Repair, and Technology for Education Initiatives in Rural Namibia. Seattle, Washington. pp. 283–90. CiteSeerX 10.1.1.459.6466. doi:10.1007/1-4020-4023-7_24. ISBN 978-1-4020-4022-1. S2CID 3056994.
{{cite book}}
:|newspaper=
ignored (help)CS1 maint: location missing publisher (link) - ^ a b Grinter, Rebecca; Edwards, W. Keith (18–22 September 2005), "Ecscw 2005", Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work, Paris, France, pp. 469–488, CiteSeerX 10.1.1.459.6466, doi:10.1007/1-4020-4023-7_24, ISBN 978-1-4020-4022-1, S2CID 3056994
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