Jenolan's main attractions are the ten spectacular caves that are open to the public, filled with astonishing limestone formations. The caves are open all year. They are very popular, receiving 250,000 visitors per year. Between 2008 and 2013, Jenolan Caves won awards for their array of tours, activities and facilities. Visitors can spend a couple of hours and see only 1 cave or stay for a week and have a thorough escape at Jenolan Caves. During school holidays and on long weekends you may find Jenolan Caves crowded (and may have to park in the upper car park), but there will be many more cave tours as well, to cater for all the visitors. The Jenolan Reserve is state heritage listed.

The location and contact information for the site is as follows: -33.820238150.0214981 Jenolan Caves, 4655 Jenolan Caves Road Jenolan Caves, ☏ +61 2 6359 3911, toll-free: 1300 76 33 11, reception@jenolancaves.org.au. (updated Mar 2021)

The cave staff recommend downloading their 'Jenolan' app before you arrive to help with marking your bushwalks and for audio tours.

By car

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33°49′12″S 150°1′16″E

Map of Jenolan Caves

By car it will take you about 3 hours from Canberra and 2 hours and 40 minutes from Sydney. If you are arriving from the direction of Sydney, Katoomba and Lithgow, the last section of the road into the Jenolan Valley is very windy and narrow. Therefore, it is one way into Jenolan, 11:45AM-1:15PM everyday, to allow coaches to enter safely on the narrow road. Visitors can still leave Jenolan during these times - via the Oberon Road/Tourist Drive 1, which is also less windier, but takes a little bit longer.

Campervans are fine, but the road is unsuitable for caravans and trailers. There are caravan parks in Lithgow and Oberon, where you can leave your trailer.

Normally there is plenty of free parking. However, on long weekends, such as Easter, allow extra travel time and book ahead. Please do not take pets into the Jenolan Reserve, as it is a National Park.

Visiting the reserve is free. However, cave tours do cost some amount.

• Grand Arch - As you enter into the reserve area, you'll pass on your road under a nearly 130-m-long arch, giving your first taste of the show caves in the reserve.
• Blue Lake - A man-made dam built in 1889 to provide hydroelectric power to the cave systems lighting. Its bright blue colour comes from the refraction of light that bounces off limestone deposits. Local animals can be seen at the lake, including platypuses.
• Caves House - A heritage-listed hotel, designed in the Federation Arts & Crafts style. This is where you'll go for tickets to the caves. The house also includes accommodation (see Sleep), Chisolm's Restaurant, gift shop and cafe.
• Underground Concerts - Every month, Georg Mertens (solo cello virtuoso) performs on the 3rd Saturday, while the Paganini Duo (wicked violin and sensual guitar) performs on the 4th Saturday, in the Cathedral Cave (followed by free wine and cheese in Caves House). Throughout the year, there are additional concerts by a variety of performers. Several times a year, there are major concerts in the Grand Arch.

• Walks in the rugged mountain bush are clearly marked and free of charge. Easier walks take you around the Blue Lake or along the Jenolan River, passed waterfalls and Australia's first hydroelectricity plant (still in operation). More strenuous walks take you to high lookouts and past natural arches. On any walk, you may encounter Australian native wildlife such as kangaroos and platypuses. Jenolan Caves is in a huge nature reserve, part of the Blue Mountains World Heritage area.

• Guided tours of spectacular 'show' caves. There are 10 'show' caves to choose from, each tour 1 to 2 hours. Each cave is breathtaking and some are more strenuous than others. The Lucas Cave has about 900 steps, but includes the breathtaking Cathedral, and many other great features. If you're feeling less physically inclined, the Orient, Temple of Baal, Imperial, and Chifley Caves are pretty amazing, and a bit less physical. You can just turn up and join the next tour, or if you want to tour a particular cave, you can book ahead. Last day tour starts at 5:30PM. (Night tours are at 8PM.) Schedule changes between weekdays and weekends. Cave descriptions, tour times and prices are all on their website. For each cave, $42-55 per adult, $27-37 concession. Family tickets are available. When you purchase a 'show' cave ticket you also get a 'Jenolan Pass' which lets you access a self-guided tour of the 'twilight' Nettle Cave (available in 8 languages, plus an engaging commentary for children). (updated Mar 2021)
  • Discount on cave tours are available by presenting your 'Jenolan Pass' from a previous tour (up to a year old). This will give you half off most of the 'show' cave tours.
  • Tour Guides are very knowledgeable and friendly, especially on smaller tours (end of the day)
  • Cave Tour lengths and group sizes:
    • Temple of Baal Cave, 25 people, 1.5 hr - A cave known for its beauty
    • Diamond Cave, 30 people, 1.5 hr
    • Lucas Cave, 60 people, 1.5 hr - Known for its breathtaking Cathedral chamber and the Broken Column
    • Orient Cave, 25 people, 1.5 hr - Known for its visual and naturally decorated chamber
    • Chifley Cave, 40 people, 1 hr - Each chamber is filled with hidden gems and becomes more exquisite as the tour goes on
    • River Cave, 25 people, 2 hr
    • Imperial Cave, 35 people, 1 hr - The least strenuous tour of the collection, great for less mobile people and small families
    • Imperial Diamond Cave, 30 people, 1.5 hr
    • Ribbon Cave, 8 people, 1.5 hr
    • Chifley's Secret Chambers tour, 8 people, 1.5 hr
    • Plughole, 12 people, 2 hr
• Ghost tours are available on Wednesday and Saturday nights at 8PM. You must book ahead for this serious torchlight tour, on which gimmicks, sound effects, etc., are never used. Your guide will tell you tales of the unexplained, often from their own experiences. Other night tours are available (not Sundays).
• Children's tours are available during New South Wales school holidays only. Cave tours for kids and teens provide understanding of the unique environment, its strange life forms, fun, teamwork, leadership skills and a break for parents in school holidays.
• Adventure Cave Tour. The Plughole Adventure Tour runs once daily, it is an intro to Adventure Caving. Instead of a typical guided tour where you walk along lit pathways, an Adventure Tour is a challenge, requiring climbing, crawling, and squeezing through tight holes. Overalls, helmet, and a headlight are provided, for those tours through 'wild', undeveloped caves. The Plughole begins with a 10-metre abseil (rappel) and takes about 2 hours. There are other Adventure Tours that are longer, more demanding (physically and mentally) and run less frequently. 

• -33.820349150.0212791 Things Jenolan (in Jenolan Caves House), reception@jenolancaves.org.au. This is a tourist friendly Gift Shop. (updated Dec 2019)

• -33.820247150.0215281 Chisolm's Restaurant, reception@jenolancaves.org.au. Lunch: Sa Su noon-2PM. Dinner: 6PM-9PM daily. Completed in the Edwardian era, this huge, magnificent restaurant is the traditional grand dining room. Upstairs in Caves House, Chisolm's is open for breakfast, lunch and dinner every day, serving modern Australian cuisine. For a small saving, you can purchase a cave tour/lunch package, and receive a bit of a discount in Chisolm's. At dinner, you can even order wine from the wine cellar which is hidden inside one of the caves. Atmospheric Chisolm's offers a wood fire in winter. $30-40. (updated Dec 2019)
• -33.820629150.0212222 Caves Cafe (downstairs from the restaurant). 9AM-5PM daily. A cafe serving light meals, snacks and drinks. There is a warm fire in winter and a vine covered verandah in summer. Up to $17 for a full meal with soft drink. (updated Mar 2021)

These facilities are not just for Caves House guests - all are welcome. Also, all visitors to Jenolan Caves are welcome to wander through the charming foyer and guest lounge (formerly the ballroom) of Caves House.

• Jeremiah's Bar (next to Chisolm's Restaurant). from 4PM till late. cosy area next to Chisolm's, where you can relax in the late afternoon and evening with a drink. up to $9 for a beer/cider, average $15 for a glass of wine, $6-15 for spirits, average $17.50 for a Cocktail. (updated Mar 2021)

Much of the reserve has accommodation for different types of travellers. Some are intentionally close by to Jenolan Caves House, others are a bit farther away.

In the valley & reserve, only Telstra mobile services will work. In the caves and in the National Park, there are no mobile services.

• Oberon - A small pretty town, with gardens and a dam. Not too far out of the way when visiting the caves.
• Katoomba - Back to the peak of the Blue Mountains.