Non-routine Tasks and ICT tools in Telework

No 2021-017, Keio-IES Discussion Paper Series from Institute for Economics Studies, Keio University

Abstract: Telework has spread during the pandemic of coronavirus disease (COVID-19). Using a unique individual-level survey in Japan, we investigate how telework has changed the way people live and work and what impediments hamper telework use. As a result, we find that telework allows workers to spend more time on leisure and their families. Compared to routine task workers, non-routine (abstract) task workers are more suited to telework. However, once engaged in telework, non-routine task workers have fewer opportunities to communicate with coworkers, which is a serious impediment that tends to hamper work performance and compromise mental health.

Keywords: telework; COVID-19; survey; non-routine tasks; impediments; efficiency (search for similar items in EconPapers)
JEL-codes: J20 J24 (search for similar items in EconPapers)
Pages: 32 pages
Date: 2021-08-31
New Economics Papers: this item is included in nep-hea, nep-ict, nep-isf and nep-lma
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https://ies.keio.ac.jp/upload/DP2021-017_EN.pdf (application/pdf)

Related works:
Journal Article: Non‐routine tasks and ICT tools in telework (2024)
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Persistent link: https://EconPapers.repec.org/RePEc:keo:dpaper:2021-017

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