Online job search discouragement: How employment platforms and digital exclusion shape the experience of low-qualified job seekers?

Guillaume Dumont, Stefano de Marco and Ellen Johanna Heslper
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Guillaume Dumont: EM - EMLyon Business School
Stefano de Marco: Universidad de Salamanca [España] = University of Salamanca [Spain]
Ellen Johanna Heslper: LSE - London School of Economics and Political Science

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Abstract: How do people experience the platform-mediated job search process? We explore this question based on a sample of in-depth interviews (n = 20) with low-qualified, unemployed Spanish job seekers. Our main finding shows that the ways they use Information and Communication Technologies negatively impact their engagement in online job search activities. Based on our findings, we develop a framework of online job search discouragement revolving around crafting online profiles, applying for jobs, reviewing application statuses and integrating the tensions these activities carry for the experience and the outcome of the platform-mediated job search.

Keywords: Online job search; Employment platforms; Job discouragement; Low-skilled job seekers (search for similar items in EconPapers)
Date: 2024-03
New Economics Papers: this item is included in nep-ict and nep-pay
Note: View the original document on HAL open archive server: https://hal.science/hal-04325753v1
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Published in New Technology, Work and Employment, 2024, 39 (1), 89-108 p. ⟨10.1111/ntwe.12279⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04325753

DOI: 10.1111/ntwe.12279

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