Employee-Centered CSR in Driving Business Resilience

Mei Peng Low ()
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Mei Peng Low: Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-2-Name: Choon Sen Seah Author-2-Workplace-Name: Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-3-Name: Aye Aye Khin Author-3-Workplace-Name: Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-4-Name: Wei Fong Pok Author-4-Workplace-Name: Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:

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Abstract: " Objective - The COVID-19 worldwide pandemic disrupted our lives with unprecedented predicaments. Obtaining external sources for most business entities to sail through these challenges is extremely challenging. Research has documented that organizational resources could be strategically managed to thrive and foster organizational resilience. (Low, 2023) and (Jordão et al., 2023) have unanimously agreed that human capital is the fundamental building block of organizational resilience. Methodology/Technique - This study explores the potential of employee-centered CSR in driving business resilience in times of crisis. Additionally, workplace well-being was tested for its mediator roles in augmenting the interrelationship between employee-centered CSR and business resilience. A quantitative approach was utilized with a self-administered questionnaire distributed to the fully employed employees during and after the post-COVID-19 period to reflect this study's research objective. Finding - The responses were tested by structural equation modeling (SEM) and revealed that employee-centered CSR is significant and positively related to business resilience. Workplace well-being also significantly mediated the relationship. The finding inspires that business entity can strategically reallocate their internal resources, particularly human capital, for Mathew effects. Novelty - Apart from organizational resilience, implementing employee-centered CSR acts as the protagonist of a business organization to attract and retain talented employees. Type of Paper - Empirical"

Keywords: Organizational Resources; Organizational Resilience; Employee-Centered CSR; Workplace Well-Being; SEM; Human Capital (search for similar items in EconPapers)
JEL-codes: M14 M19 (search for similar items in EconPapers)
Pages: 10
Date: 2023-09-30
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Published in Global Journal of Business and Social Science Review, Volume 11, Issue 3.

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Persistent link: https://EconPapers.repec.org/RePEc:gtr:gatrjs:gjbssr637

DOI: 10.35609/gjbssr.2023.11.3(2)

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