The Benefits of Forced Experimentation: Striking Evidence from the London Underground Network

Tim Willems, Ferdinand Rauch and Shaun Larcom

No 10854, CEPR Discussion Papers from C.E.P.R. Discussion Papers

Abstract: We estimate that a significant fraction of commuters on the London underground do not travel their optimal route. consequently, a tube strike (which forced many commuters to experiment with new routes) taught commuters about the existence of superior journeys, bringing about lasting changes in behavior. This effect is stronger for commuters who live in areas where the tube map is more distorted, thereby pointing towards the importance of informational imperfections. We argue that the information produced by the strike improved network-efficiency. Search costs are unlikely to explain the suboptimal behavior. Instead, individuals seem to under-experiment in normal times, as a result of which constraints can be welfare-improving.

Keywords: Experimentation; Learning; Optimization; Rationality; Search (search for similar items in EconPapers)
JEL-codes: D83 L91 R41 (search for similar items in EconPapers)
Date: 2015-09
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Citations: View citations in EconPapers (3)

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Related works:
Journal Article: The Benefits of Forced Experimentation: Striking Evidence from the London Underground Network (2017)
Working Paper: The Benefits of Forced Experimentation: Striking Evidence from the London Underground Network (2015)
Working Paper: The benefits of forced experimentation: strikingevidence from the London Underground network (2015)
Working Paper: The Benefits of Forced Experimentation: Striking Evidence from the London Underground Network (2015)
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