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Vikas Singh
Vikas Singh

Posted on • Originally published at linkedin.com

AI Chatbot Architecture

As part of our journey to understand the impact of Generative AI, weโ€™re excited to share our AI-powered chatbot's architecture.

๐—ค๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป ๐—ณ๐—ผ๐—ฟ ๐—ฌ๐—ผ๐˜‚:
How do you think Generative AI can transform customer interactions in your industry?

๐—”๐—ฟ๐—ฐ๐—ต๐—ถ๐˜๐—ฒ๐—ฐ๐˜๐˜‚๐—ฟ๐—ฒ ๐—ข๐˜ƒ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„:

๐—จ๐˜€๐—ฒ๐—ฟ ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐—Ÿ๐—ฎ๐˜†๐—ฒ๐—ฟ
โ€ข Multichannel Access: Users can ask questions via website chat, Messenger, or email.

๐—”๐—œ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด ๐—Ÿ๐—ฎ๐˜†๐—ฒ๐—ฟ
โ€ข Text Embedding: Embeds user queries for efficient processing.
โ€ข Vector Database Search: Finds relevant information and context.
โ€ข Contextual Response Generation: Generates responses using AI models.

๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ฒ ๐——๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐˜†
Real-Time Interaction: Sends responses back to the user through the same channel.

๐— ๐—ผ๐—ป๐—ถ๐˜๐—ผ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜๐—ถ๐—ฐ๐˜€
โ€ข Performance Tracking: Ensures optimal functioning.
โ€ข Analytics Dashboard: Provides insights to refine the chatbot.

๐˜Ž๐˜ฆ๐˜ฏ๐˜ฆ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ท๐˜ฆ ๐˜ˆ๐˜ ๐˜ณ๐˜ฆ๐˜ฅ๐˜ฆ๐˜ง๐˜ช๐˜ฏ๐˜ฆ๐˜ด ๐˜ค๐˜ถ๐˜ด๐˜ต๐˜ฐ๐˜ฎ๐˜ฆ๐˜ณ ๐˜ด๐˜ถ๐˜ฑ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต ๐˜ธ๐˜ช๐˜ต๐˜ฉ ๐˜ง๐˜ข๐˜ด๐˜ต๐˜ฆ๐˜ณ, ๐˜ฎ๐˜ฐ๐˜ณ๐˜ฆ ๐˜ข๐˜ค๐˜ค๐˜ถ๐˜ณ๐˜ข๐˜ต๐˜ฆ, ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฑ๐˜ฆ๐˜ณ๐˜ด๐˜ฐ๐˜ฏ๐˜ข๐˜ญ๐˜ช๐˜ป๐˜ฆ๐˜ฅ ๐˜ณ๐˜ฆ๐˜ด๐˜ฑ๐˜ฐ๐˜ฏ๐˜ด๐˜ฆ๐˜ด. ๐˜›๐˜ฉ๐˜ช๐˜ด ๐˜ข๐˜ณ๐˜ค๐˜ฉ๐˜ช๐˜ต๐˜ฆ๐˜ค๐˜ต๐˜ถ๐˜ณ๐˜ฆ ๐˜ฆ๐˜ฏ๐˜ข๐˜ฃ๐˜ญ๐˜ฆ๐˜ด ๐˜ฐ๐˜ถ๐˜ณ ๐˜ค๐˜ฉ๐˜ข๐˜ต๐˜ฃ๐˜ฐ๐˜ต ๐˜ต๐˜ฐ ๐˜ถ๐˜ฏ๐˜ฅ๐˜ฆ๐˜ณ๐˜ด๐˜ต๐˜ข๐˜ฏ๐˜ฅ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฆ๐˜ฏ๐˜จ๐˜ข๐˜จ๐˜ฆ ๐˜ถ๐˜ด๐˜ฆ๐˜ณ๐˜ด ๐˜ฎ๐˜ฆ๐˜ข๐˜ฏ๐˜ช๐˜ฏ๐˜จ๐˜ง๐˜ถ๐˜ญ๐˜ญ๐˜บ.

Weโ€™d love to hear your thoughts on the transformative potential of Generative AI in customer interactions. Share your insights and letโ€™s innovate together!

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