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"Social interactions in service operations: Demand-inducing vs. ..."

Xuchuan Yuan, H. Brian Hwarng (2024)

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DOI: 10.1080/01605682.2023.2177566

access: closed

type: Journal Article

metadata version: 2024-03-26

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Xuchuan Yuan, H. Brian Hwarng:
Social interactions in service operations: Demand-inducing vs. congestion-aggravating. J. Oper. Res. Soc. 75(1): 122-144 (2024)

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