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"An Emotional Comfort Framework for Improving User Satisfaction in ..."

Shuangyong Song et al. (2021)

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DOI: 10.18653/V1/2021.NAACL-INDUSTRY.17

access: open

type: Conference or Workshop Paper

metadata version: 2023-11-06

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  dblp key:
  - conf/naacl/SongWCC21
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  - https://dblp.org/rec/conf/naacl/SongWCC21
Shuangyong Song, Chao Wang, Haiqing Chen, Huan Chen:
An Emotional Comfort Framework for Improving User Satisfaction in E-Commerce Customer Service Chatbots. NAACL-HLT (Industry Papers) 2021: 130-137

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