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"A model for decision support in business-driven IT service portfolio ..."
Magno Queiroz et al. (2009)
- Magno Queiroz, Antão Moura, Jacques Philippe Sauvé, Claudio Bartolini, Marianne Hickey:
A model for decision support in business-driven IT service portfolio management using SLA-dependent criteria and under uncertainty. MEDES 2009: 274-281
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