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"The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in ..."
Lingyun Qiu, Izak Benbasat (2004)
- Lingyun Qiu, Izak Benbasat:
The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in the Design of Live Help Interface of Electronic Commerce. AMCIS 2004: 387
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