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"Predicting subscriber dissatisfaction and improving retention in the ..."

Michael C. Mozer et al. (2000)

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DOI: 10.1109/72.846740

access: closed

type: Journal Article

metadata version: 2020-03-09

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  - journals/tnn/MozerWGJK00
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  - https://dblp.org/rec/journals/tnn/MozerWGJK00
Michael C. Mozer, Richard H. Wolniewicz, David B. Grimes, Eric Johnson, Howard Kaushansky:
Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry. IEEE Trans. Neural Networks Learn. Syst. 11(3): 690-696 (2000)

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