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"Online review analysis-based multi-criteria decision-making for evaluating ..."

Zi-Yu Chen et al. (2024)

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DOI: 10.1080/01605682.2023.2215814

access: closed

type: Journal Article

metadata version: 2024-07-19

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Zi-Yu Chen, Fei Xiao, Yi-ting Wang, Ya'nan Wang, Wen-hui Hou, Jian-qiang Wang, Lin Li:
Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction: A case study of the Haodf website. J. Oper. Res. Soc. 75(5): 841-859 (2024)

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