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"Capturing helpful reviews from social media for product quality ..."
Cuiqing Jiang et al. (2017)
- Cuiqing Jiang, Yao Liu, Yong Ding, Kun Liang, Rui Duan:
Capturing helpful reviews from social media for product quality improvement: a multi-class classification approach. Int. J. Prod. Res. 55(12): 3528-3541 (2017)
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